4-Star Hotels in Puerto Plata, Dominican Republic

Everything about our stay there was excellent. The only thing that would have made it perfect is if coffee was available maybe an hour earlier. Or maybe coffee available in our rooms to tide us over until they were ready to serve it. I was very impressed with how they had multiple daily entertainment for everyone in the family. The location is perfect if you are looking to go on excursions....we did 5 days worth of excursions and had the most amazing time. I highly recommend the VIP package at Ocean World !!! I really don't know how I'm going to top this vacation !!!

Pros: beach front, easy access to the beach, tranquility around the lounge beach chairs. Friendly staff Cons: hotel is dated, shower was too small. There were cucarachas coming off the AC vents. Staff came to address it right away, however. There are not elevators and it is difficult to bring luggage to 2nd and 3rd floors. The place was not design for people with mobility issues. Also people are allowed with dogs unleashed. One small dog came after me. When I approach the dog’s owner to ask if he could put his dog on a leash, he became belligerent, disrespectful, and a kind of racist. The hotel staff watched and did nothing. When I ask for the manager to complaint I was told she was on vacation (?) when I ask for whoever was in charge, I was also told that person was also unavailable. It was frustrating and disappointing as that was a safety issue that remained unaddressed.

Playa Bachata resort is a 3 star experience. If you want a low cost all inclusive getaway, this place works. Don't expect high-quality food, drinks, or activities and you won't be disappointed. The staff, as in all DR resorts, are very kind and helpful. The check-in process was a little slow; which is odd because I was the only one at check-in. The room was clean, but the furnishings were very dated. I was disturbed to find about a dozen flies crawling at the cold salad bar. The beach is the highlight of this resort. I loved sitting under the palm trees and observing the beautiful sea and sky. Overall, it was a good experience at the price point I paid.

The hotel is quite new, but everything in the buffet is too salty except for desserts and salads. Can't it be lighter for guests to adjust?

Me gusto el hotel

The beach area is spectacular.

The hotel was incredible, and the staff were very careful, the only thing is that it is quite far from the center of Puerto Plata and the airport. In terms of very good place. (PD: There is little offer of Uber ) If you go and there is an Uber called Ever, it is the betterr ＜3