4-Star Hotels in Azores, Portugal

We have been very friendly and helpful with the staff. The breakfast was of high quality, with a wide variety of options for all tastes, served in a beautiful room with large crystals and spectacular views of the mountains. The room was perfectly equipped, clean and very comfortable, meeting all our expectations. The spa was certainly one of the strengths of our stay: the indoor and outdoor swimming pools of thermal water offer a unique relaxing experience.

We had a great stay at this hotel during our three-day family vacation in Ponta Delgada! From the warm welcome to the comfort of the facilities, everything was perfect. The rooms were spacious, clean and well equipped, providing us with an excellent rest after days exploring the Azores. The breakfast was varied and delicious, with options for all tastes. The location of the hotel was also a big positive point, allowing us easy access to the city's main attractions. Furthermore, the friendliness and availability of the staff made all the difference in our experience. Without a doubt, a hotel that we recommend and would love to return to!

The Charming Hotel is a beautifully preserved historic building with a warm, inviting atmosphere. The rooms are comfortable and well-equipped with most of the amenities you’d expect, including a glass bottle of water that is refilled daily. Complimentary coffee is available throughout the day on the ground floor. The staff were exceptionally accommodating—I made use of the luggage storage and was even able to return after checkout to enjoy a coffee and relax on the patio before my departure. Breakfast was well-prepared and a lovely start to the day. One thing to note: access to rooms is only by stairs, so guests with heavy luggage should keep this in mind. Overall, this hotel offers a wonderful experience in a fantastic location. I would gladly stay here again.

It is the second time we have stayed at this hotel and once again we were not disappointed.

The first room I was given was very old, with a broken floor, damp on the wall by the bed, and paint that was peeling and coming off. The room was located in a separate building from the hotel. I was quite disappointed because this is not what one would expect from a 4-star hotel. The explanation I was given was that I had booked through a budget platform. Luckily, after changing rooms twice, I was finally able to get a room in the hotel’s main building. The reception staff were very kind and understanding of my family’s needs. Once in the main building, everything was exactly as expected. The pool is beautiful with a stunning view, which is the reason I have returned to this property for the fifth time.

Das Hotel liegt traumhaft allein am Meer mit Zugang zum Strand. Und obwohl es einige Verbesserpunkte gibt, fühlte ich mich verwöhnt. Die großzügige Raumgestaltung, aber vor allem die Herzlichkeit des Personals hat dazu beigetragen.

We had a lovely stay at ANC. We spent 2 nights there after flying in from NYC. It was nice to have the pool, the terrace and be in walking distance to the beach (even though when we went there was too much seaweed to swim) most of the people at the front desk were very helpful. You can also walk to Caloura. These were all good things as we got acclimated from jet lag. Peaceful. One person in particular helped me with reservations and good details on our plans. The dinner was good and the breakfasts seem to be the usual fare, a good variety. We’d recommend staying here.

The hotel was very pleasant and well located, with careful facilities, comfortable and clean rooms. Breakfast was varied and of good quality. staff were always sympathetic and friendly. Excellent quality-price relationship. I recommend to visit the island.

Great hotel overall. I stayed in an inner courtyard-facing room, which was clean and well-designed, though a bit small for the price. The staff were very friendly and spoke excellent English. Breakfast was a highlight, complete with freshly made-to-order egg dishes. The location is conveniently close to Ponta Delgada. Note on parking: the main lot directly in front fills up quickly. If it's full, you'll need to park in the secondary lot at the back, which requires an unpaved/non-accessible walk through the internal gardens to reach your room.

Did not like at all. Location is excellent, in the heart of Ponta Delgada. Check-in process is quite embarrassing - self check-in with instructions, sent only 1 hour before check-in after I insisted. Charged for parking, which must be free, as per information on Trip.com, saying “sorry, the information is inaccurate”. The price on their website was twice cheaper than at Trip.com. The room was nice, quite practical with lots of amenities, but some of them were broken. Not that much space, not good with children. Can’t recommend at all, sorry