4-Star Hotels in Xorazm, Uzbekistan

The recently opened hotel is within a short walking distance of the Old Medical Town, which is a great advantage. The rooms and the hotel itself are beautifully decorated and brand new. The service staff are very friendly and helpful. In our view, much of the criticism you can currently read about the hotel is unwarranted. The hotel has only recently opened, and the road leading to the entrance is not yet finished. Anyone working in hotel management knows that it takes a few months for a newly opened property to settle in and for everything to run smoothly. Considering the current price, the hotel offers excellent value for money. The pool, hammam, sauna, and jacuzzi are all excellent and make the stay even more enjoyable. There are, of course, a few areas that could still be improved. The restaurant could offer a wider selection of international dishes to cater to different tastes. Also, charging extra for ketchup is a bit strange and feels unnecessary. Another area for improvement is the professionalism and training of the young staff, who are genuinely trying their best to provide a great experience for guests. With a little more experience and training, I am sure they will improve considerably. Overall, I am confident that, in a couple of months, the hotel will be running much more smoothly. Given its location, facilities, friendly staff, and especially its current price, it has a lot of potential and is already a very good deal.

The hotel is located in the old city, which is great for daily strolls, allowing us to easily return for a rest whenever we wanted. They offer triple rooms, and while breakfast is simple, it's filling. The staff's English is excellent, making communication seamless, and the service is good. You can call the front desk to book airport pickup and drop-off. The hotel terrace offers fantastic sunrise views! However! When we arrived, the hotel was undergoing simple renovations, which Trip.com and its agents failed to inform us about! This seriously affected our health! But once we checked in, it was non-cancellable! And at that time, we weren't even sure if we could find another hotel. There were paint cans in the hallway, so our room had a strong renovation smell. I immediately contacted Trip.com customer service, but regrettably received no response, absolutely no response! Not even from a human agent! It wasn't until I checked out that they offered me a so-called 'solution'! I expressed my dissatisfaction to customer service and hoped Trip.com would take international bookings seriously and fulfill its responsibilities! Regarding the hotel service, after I reported the issue, the front desk attendant showed me all the remaining rooms, but unfortunately, they all had the same smell. He then helped us turn on the ventilation fan; in short, he did everything he could to help. We had no choice but to make do for one night. If you plan to stay a month from now, I would still recommend it!

The hotel is located near the main attraction, which is very convenient. The room is nice, and there are laundry services, currency exchange, and massage available. However, there were some drawbacks: the room lacked disposable amenities and a bathrobe. Also, there was a musty-smelling towel, as if it had been forgotten in the washing machine; the smell was awful, but they replaced it immediately. When I wiped the wet floor with the foot towel, it turned grey from dust. The breakfast for a 7000-ruble room seemed meager to me. The towels in the hotel look old and are also stiff. I would not repeat this experience; I believe for this price, one can have a more pleasant stay.

This is a Turkish hotel, very good in all aspects, although not a buffet breakfast, but still very rich! A local restaurant 500 meters next to the hotel recommended by the front desk, there is a grade, tastes good!

⭐ Lagzi Hotel – Uzbekistán Una estancia agradable durante mi viaje por Uzbekistán. El hotel es una opción a tener en cuenta para descansar y continuar descubriendo el país. Una experiencia que forma parte de este viaje por la histórica Ruta de la Seda. Recomendable para quienes buscan alojamiento durante su visita a Uzbekistán.