Location is great, easy to find and plenty of parking space. The rooms were newly renovated. I didn't mark the service a perfect score, as we have some booking confusion. I purchased set dinner and a bottle of champagne that was not acknowledged until we reminded the restaurant and was quicky sorted and we had a very good dinner, but upon check-out there was billing issues, it's also sorted by the supervisor, but could have been avoided. The pool was closed, and the gym is too small. Overall it’s a great place to be, relaxing atmosphere and friendly people
Hotel near CBD,Melbourne74.3% of visitors choose this area
GGuest User2026.03.10
The property is clean, tidy and spacious with full kitchen facilities, however it is fairly dated. Check in was pretty straightforward but they do tack on fees where they can such as for early check ins whereas most hotels that I’ve stayed in are more lenient and will provide early check in if there’s something available. However, I did get a free upgrade to a two bedroom suite which was very lovely of them. Overall positive experience. Unfortunately I didn’t get the chance to use the facilities though, but I do know they have a pool, gym and spa available.
Hotel near CBD,Melbourne74.3% of visitors choose this area
SSanduoshen2026.04.01
Though not large, it's compact and very new. It has everything you need despite its size, and the location is excellent, very close to the train station. Shopping and transportation nearby are extremely convenient. The State Library is just a short walk away.
Hotel near CBD,Melbourne74.3% of visitors choose this area
GGuest User2026.04.22
Very great location, not too far from Southern Cross. If you're carrying luggage be aware there are stairs leading up to the entrance.
Check in was really easy. We were there 30 minutes before our check in time but we were able to get in straight away. All we needed to show was proof of ID. Staff were very friendly.
Room was nice and clean however no proper window looking outside which was a shame.
There are complementary coffee and tea and milk packets.
Stayed for one night only but would visit again.
I have 2 issues one is the check in and check out time 10 am check out is too early if check in is after 2pm . I wanted to purchase breakfast add on but was told not possible at food checkout even though they had terminal, had to go to reception to do , however reception said they could do at breakfast bar which I just came from !
Second at reception I informed them that my room would not be vacant rd until breakfast was consumed at 10.30 , no problems but upon returning to room it had been serviced at some of my belongings removed!! What the !!
At 10.25am my ro
Hotel near CBD,Melbourne74.3% of visitors choose this area
AAnonymous User2026.02.14
Location: Just a few hundred meters from Southern Cross, with convenient stores, restaurants, and tram stops nearby. Transportation is very accessible.
Room: Spacious, clean, and comfortable.
Service: Below even the most basic guesthouses. Some of their policies are unbelievable for a hotel apartment in 2026. They seem dedicated to turning essential services into paid items. Unless you have no other choice, I don't recommend it. 1. The front desk isn't 24-hour. Don't book here if you arrive after 8 PM local time, as there's an extra service charge. 2. If you forget your key and need someone to let you into the apartment, there's an extra service charge. 3. If everything goes smoothly during check-in, you're a customer. If there's a problem, they act like they're royalty. A normal response would be to help solve the issue, but they seemed annoyed that it was delaying their shift, and their attitude was terrible.
Amenities: Kitchenware, refrigerator, washing machine – everything you need. Just remember to bring your own toothbrush, toothpaste, and slippers.
Hotel near CBD,Melbourne74.3% of visitors choose this area
GGuest User2026.03.08
The location is fantastic, making it super convenient to get around. There are tons of great food options in the alley across the street, and it's within walking distance to the library and Chinatown. The tram is also very close by. Highly recommend!
Hotel near CBD,Melbourne74.3% of visitors choose this area
GGuest User2026.02.02
The hotel's location is excellent, right next to the town hall, making it easy to walk to anywhere in the city center. Although it's a 3-star hotel in an old building, the facilities are very new, the bed is soft, and there's a mini-fridge. The only downside is that the internet can be a bit slow when there are a lot of people, but that doesn't affect my overall rating!
Nice modern hotel
Disappointed with the customer service
The checkin experience was robotic, unfriendly and did not show any interest, care or effort to deliver a welcome.
The hotel itself is very nice, quality finishes and large rooms.
The property has a dedicated service elevator however the housemaids use the guest elevator for transit between floors without any smile, hello or care towards guests. It's also obvious the damage to guest elevator from cleaning carts.
Great views,
It's a shame this beautiful property is let down by poor customer service and poor management oversight.
I arrived at late check-in time on 2/11 Sunday and Mildua Inlander's staff was after office hour so I contacted to staff for room check-in by phone call, Staff are so helpful to help me to collect the room key and required admin work. However, due to the resort's layout and my room location(my room is ROOM 90), the circulation of the hotel is not poor, poor room ordering(it is not by 101 for on 1/F like typical hotel, it is using 1-50 for G/F, 51-100 for level 1; if 101-110 for block 1, 121-129 for block 2, 131-139 for block 3, 141-150 for block 4 would be better), no coherent corridor at the end, not much signage and map/easy to miss, no Lift or easy ramp for level 1. so, it is hard to find my room and poor experience before entry the room.
Room is good for me. One thing is: can consider to have openable window after the mosquito net on the balcony sliding door if I don't want to turn on the air-conditioner.
Very Good
41 reviews
8.5/10
Price from
INR 7,736
per night
Check Availability
See All Hotels With Gym in Victoria
Travelers Reviews of Victoria Hotels
See all
8.0/10
Very Good
GGuest UserI spent a long time choosing this hotel on the platform before my trip to Melbourne. The listing mentioned it was a new opening in December 2025, and the location looked fantastic – right next to Queen Victoria Market with tram stops just downstairs, making it super easy to get to all the attractions.
I was in Room 506. However, after checking in, I noticed two lights in the room weren't working, as shown in the picture. Since there's no main ceiling light, my friend and I had to rely on just one corridor light, three small desk lamps, and natural light from the window to get around the room. This made putting on makeup really inconvenient. The bathroom lighting was also quite warm-toned, and it felt a bit cramped with both of us trying to get ready in there.
The bedding was clean, which was good. But, we found leftover paper scraps from the previous guest in the rubbish bin, and there was even some product packaging left in the storage cabinet near the entrance.
The hotel appears to be a renovation, as the air conditioning control panel was yellowed and looked quite old.
It's worth noting this isn't a traditional hotel; it's a serviced apartment. I've previously stayed at serviced apartments from brands like Stey and Habyt on short-term rentals, and based on this experience, I feel lyf still has a lot of room for improvement.
GGuest UserRoom has everything needed. Clean and tidy.
Walking distance to T4. Very reliable shuttle to other terminals.
Only that upon arrival at check-in, the only staff at reception seems to prefer us to use the self check-in machine than assisting us directly. A warm smile would have made it more pleasant.
Hotel near Tullamarine/Melbourne Airport, Melbourne Airport
Price per night from:INR 14,925
9.2/10
Great
GGuest UserThe location is excellent, the room is spacious, and very clean. The breakfast selection is extensive, though you might encounter long queues if there's a large conference group. The staff are very friendly towards children. Overall, this was the best hotel of our trip!
EElfmanThe hotel is located near a large supermarket and many Chinese restaurants. Parking spots are limited, so it's advisable to book one in advance. The front desk service is excellent, and the hotel offers a washing machine and cooking facilities with an open flame. Recommended.
GGuest UserVery great location, not too far from Southern Cross. If you're carrying luggage be aware there are stairs leading up to the entrance.
Check in was really easy. We were there 30 minutes before our check in time but we were able to get in straight away. All we needed to show was proof of ID. Staff were very friendly.
Room was nice and clean however no proper window looking outside which was a shame.
There are complementary coffee and tea and milk packets.
Stayed for one night only but would visit again.
JJason的旅遊頻道The hotel website stated parking was $35, but it actually cost $40. Self-parking involved driving our own car to the adjacent parking lot, and valet parking was $95. The hotel's location was very convenient for transport, and the unique breakfast was a definite highlight. However, despite requesting a high-floor, street-view room away from the elevators, we were assigned a room right by the elevators with only a limited street view, which somewhat diminished the five-star experience. There was no in-room washing machine, and we had to send out laundry at an extra cost, which was quite inconvenient. I only booked this hotel because I wanted to experience a five-star property; however, despite its five-star rating, it just felt like something was missing.
GGuest UserThe 1 bedroom hotel room was a great size. The kitchen had everything. The bathroom was good with all the necessary products. The king mattress was very comfortable. Thought it was odd no one made the bed each day and that we didn’t get a towel service each day. Good location, 10-15min from most things. Would recommend.
AAnonymous UserAn absolutely terrible experience, the service is practically non-existent. I wouldn't recommend staying here.
At 8 AM, I discovered the hairdryer in my room was broken. With wet hair, I couldn't leave. I immediately called the front desk, and they said they'd ”arrange for a new one to be sent right away.” After waiting 20 minutes with no one showing up, I called again at 8:20 AM. The front desk once more said they'd ”follow up.” By 8:30 AM, on my third call, it was still just ”Okay, okay.” I couldn't wait any longer and had to go down to the front desk with my hair still soaking wet.
Upon arriving at the front desk, it seemed like only one person was working in the entire hotel. This staff member was simultaneously checking out guests and rushing to the storage room to find a hairdryer for me. Throughout the entire process, there was no one to assist, no one to coordinate, and no one offered an apology. That whole morning, apart from the front desk being this 'isolated island,' I felt no presence from any other department.
It wasn't until 9 AM that I finally got a hairdryer. This wasted a whole hour of my time, just waiting around, when I could have left much earlier.
During my four-day stay, the only staff I ever saw were at the front desk and in the breakfast restaurant. As for other departments? They were nowhere to be seen. If a hotel can't even guarantee basic room service, what's the point of staying? I do not recommend it.
EeMGee_Good location. Just in front of the tram stop Russel Street on Bourke. There's a Thai & Japanese Restaurant downstairs as well. Front desk is extremely helpful & jolly. Bed is just right. Room is clean. There's a hair dryer, iron, safe, but no toothbrush, I didn't ask, but maybe it's upon request. The good thing about Citadines on Bourke is they have a full kitchen with plates & silverware. We didn't use it, but having a microwave is definitely a plus. They didn't clean daily, but maybe you can ask. But it wasn't an issue for us. We didn't need it anyway. Overall it was a good place to stay in Melbourne, we feel it's very central and near good places to be at.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.