Hotel near CBD,Melbourne66.7% of visitors choose this area
AAnonymous User2026.02.14
Location: Just a few hundred meters from Southern Cross, with convenient stores, restaurants, and tram stops nearby. Transportation is very accessible.
Room: Spacious, clean, and comfortable.
Service: Below even the most basic guesthouses. Some of their policies are unbelievable for a hotel apartment in 2026. They seem dedicated to turning essential services into paid items. Unless you have no other choice, I don't recommend it. 1. The front desk isn't 24-hour. Don't book here if you arrive after 8 PM local time, as there's an extra service charge. 2. If you forget your key and need someone to let you into the apartment, there's an extra service charge. 3. If everything goes smoothly during check-in, you're a customer. If there's a problem, they act like they're royalty. A normal response would be to help solve the issue, but they seemed annoyed that it was delaying their shift, and their attitude was terrible.
Amenities: Kitchenware, refrigerator, washing machine – everything you need. Just remember to bring your own toothbrush, toothpaste, and slippers.
We had a lovely stay at Balgownie Estate. The room was spacious, very clean, and comfortable, with a relaxing balcony that offered a beautiful view of the stars at night. It really added a special touch to the stay.
The breakfast buffet was generally okay, a decent selection to start the day, though not particularly outstanding.
Overall, it’s a peaceful retreat in a great location, perfect for unwinding and enjoying the beauty of the Yarra Valley.
Hotel near CBD,Carlton66.7% of visitors choose this area
GGuest User2026.03.07
This hotel is absolutely fantastic! As soon as I entered the lobby, I was impressed by its grandeur. The staff were all incredibly warm and friendly, and check-in was super quick with no complicated procedures. The room was exceptionally clean and tidy, and the bed was so soft and comfortable, it made me want to fall asleep as soon as I lay down. The in-room amenities were also excellent; the TV, air conditioning, and kettle all worked perfectly. Plus, the bathroom was spotless and completely odor-free. The hotel's location is great too, with convenient transportation and plenty of delicious food and fun places nearby. I'll definitely be back to stay here again if I have the chance!
Stayed for 1 night in Autum. It was a little pricey for my budget. The location was good, it was across the road from the beach but would need a car or bike to the main shopping area & restaurants on the esplanade.
The 2-bedroom apartment was nice & spacious with a full kitchen, fridge, microwave & laundry facilities. Ensuite & main bathroom. Our room had a large balcony however our view was not great but didnt spoil the stay. The only issues where the couches are old & not very comfy. The resort facilities were nice with a large outdoor pool that was warm for a non-heated pool, outdoor large spa that was always busy. Spent most of the time in the heated indoor lap pool. There was a games room, tennis court, gym & bbq area. The staff were also obliging in letting us use the facilities before check in was ready. The only issue was Winkipops breakfast cafe, service was not professional, the food was average with lack of presentation, they ran out of some of the ingredients of the meal order & instead of consulting me they just added other ingredients that was not wanted & the price did not reflect the meal or service thus I would not recommend eating there. Overall, highly recommend the resort.
Hotel near Tullamarine/Melbourne Airport,Melbourne Airport21.9% of visitors choose this area
TThreeStones2026.03.26
The hotel's email replies were prompt before booking but became very slow afterward. As international travelers, we needed airport transfer service. When we arrived in Melbourne, the pickup was very late, and email responses were incredibly slow – a truly poor experience. It was actually a driver from another hotel's shuttle service who ended up taking us, which was a huge relief in a pinch. The front desk staff didn't speak Chinese and their attitude wasn't great; they agreed to accept a lower deposit but clearly seemed annoyed. The door to our room, 641, was very difficult to open. There was no phone in the hallway common area, nor in the room itself, and no toiletries or consumables provided. This experience has really made me dislike the Accor Group even more!
Location is about 1 min walk away from tram stop. It’s located within free tram zone, and it’s about 20min away from the city centre. Room is cleaned daily. There is a small fully equipped kitchen. In addition washer and dryer are provided too which benefitted us greatly. However the sound proofing can be improved, we could hear sounds from the corridor when our neighbours returned late at night. The bed is also on the softer side.
The hotel was clean and well-maintained, and the staff were friendly and provided great service. The facilities were also in good condition, making the stay quite comfortable. The location, however, was a bit far from the city’s CBD area, but getting there was still easy thanks to the nearby tram access. Overall, a good stay with only the distance being a small downside. good view at night if you get a good room.
Hotel near CBD,Melbourne66.7% of visitors choose this area
GGuest User2026.02.06
Great hotel with excellent service and value for money. I accidentally left 700 AUD in the room safe after check-out and only realized it at the airport. The staff handled it quickly and professionally, and I got my money back without any hassle.
The hotel feels very safe and quiet, the room is spacious and comfortable, and the front desk staff are friendly. The location is perfect — opposite Southern Cross Station, easy for trains and the airport, with a Coles supermarket across the street. The area is very walkable. Highly recommended!
在澳大利亚入住时,我不小心忘记了将700澳币从酒店保险柜里取出,直到到达机场才发现。幸运的是,我打电话给酒店,工作人员非常热情且高效,直接出示护照就顺利拿回了我的钱,整个过程没有任何繁琐的程序,真的非常感谢!酒店本身也非常棒,前台服务态度极好,颜值高,酒店环境很安全,房间又大又安静,整体服务一流,性价比超高!要住墨尔本附近商务出差的话,超级推荐这家,性价比真的太高太高了,赶火车,高铁,超市,澳莱都很方便。而且酒店本来很安全。比另外一家贝斯特**那家好太多了(不是广……)
Hotel near CBD,Southbank66.7% of visitors choose this area
XXiaofeiyisha2026.02.23
The location is pretty central. It's about a 1km walk from Southern Cross Station (SkyBus terminal), which is a bit of a distance but acceptable. The surrounding area is nice, mostly locals, with many restaurants along both sides of the river. The room facilities are a bit old, but the space is very generous. The pool is a definite plus, and it wasn't crowded. The twin room was indeed spacious and even had a walk-in closet, though cooking isn't allowed.
Location and amenities are great. In the middle of nice cafes and restaurants. Very nice to have hotel the partner with a full 24h fledged gym just 200m away too.
Bar at the first floor of the hotel is nice with very friendly crew.
There are 4 sets of washers and dryers but 2 were out of order.
There was one night the room keeper didn’t throw my rubbish overflowing in the bin.
Great
139 reviews
9.3/10
Price from
€94
per night
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8,0/10
Very Good
GGuest UserThe hotel is geared towards sustainability, which I love. There is a shared fridge, and pantry where you can store and reheat the food you buy outside. One downside though is that the water is only available at the pantry which means, you always need to go down to Level 2 to grab some water. The room was small but clean. Location-wise, it’s very ideal - there are many restaurants, cafes and convenience store nearby! It is near Victoria Market too!
Mmatieyan1967This has to be the best airport hotel I've ever stayed in. It's just a few minutes' walk to T4d or T3 terminals. The front desk is staffed 24/7, the rooms are spacious, well-equipped, comfortable, and soundproofed. We stayed on the ninth floor and the sunrise was beautiful. The breakfast had a wide variety of delicious options. Highly recommended!
Hotel near Tullamarine/Melbourne Airport, Melbourne Airport
Price per night from:€126
9,1/10
Great
GGuest UserThe soundproofing in the room is terrible. You can clearly hear the water pipes from the next-door shower and the air conditioning. Coming back to the room at night felt like being in a bustling market; it was incredibly noisy. I called the front desk to have someone check it out, but no one ever came all night. If you're sensitive to noise, definitely do not stay here!!
DDizhuniangThe surroundings are incredibly convenient, with a supermarket, a wet market, and Chinese restaurants right next door. The room is fully equipped with kitchenware, an oven, a refrigerator, a microwave, a washing machine, a dryer, and a TV, making it perfect for Chinese families traveling together. My parents really liked it. Although it's a bit far from the city, it doesn't affect our sightseeing at all.
GGuest UserRoom was clean and comfortable. Pleased that our room and bed sizes got upgraded as there was one available. Staff were friendly and helpful. Location is great and very close to the station, restaurants and shopping mall.
Little gym has the essentials for fitness which I was able to make use of. Only complaint was the buffet breakfast - very average if not poor quality. Fruit salad didn’t look fresh, hash browns looked over cooked and dry. Most food seemed as it had simply been taken out of packets or the fridge and served straight away, with no preparation behind it.
However for what was paid, we did get our money’s worth.
GGuest UserOn 24/6 I ordered fried eggs during breakfast, yet the quality of the eggs were not up to standard, yolk was not normal and with no taste at all, yet I ordered same on the next day with a different chef, that was back to a normal egg, I wondered Sheraton would use such quality of eggs!
Another opinion is that gym room facilities are not enough, thanks!
GGuest UserThe 1 bedroom hotel room was a great size. The kitchen had everything. The bathroom was good with all the necessary products. The king mattress was very comfortable. Thought it was odd no one made the bed each day and that we didn’t get a towel service each day. Good location, 10-15min from most things. Would recommend.
AAnonymous UserAn absolutely terrible experience, the service is practically non-existent. I wouldn't recommend staying here.
At 8 AM, I discovered the hairdryer in my room was broken. With wet hair, I couldn't leave. I immediately called the front desk, and they said they'd ”arrange for a new one to be sent right away.” After waiting 20 minutes with no one showing up, I called again at 8:20 AM. The front desk once more said they'd ”follow up.” By 8:30 AM, on my third call, it was still just ”Okay, okay.” I couldn't wait any longer and had to go down to the front desk with my hair still soaking wet.
Upon arriving at the front desk, it seemed like only one person was working in the entire hotel. This staff member was simultaneously checking out guests and rushing to the storage room to find a hairdryer for me. Throughout the entire process, there was no one to assist, no one to coordinate, and no one offered an apology. That whole morning, apart from the front desk being this 'isolated island,' I felt no presence from any other department.
It wasn't until 9 AM that I finally got a hairdryer. This wasted a whole hour of my time, just waiting around, when I could have left much earlier.
During my four-day stay, the only staff I ever saw were at the front desk and in the breakfast restaurant. As for other departments? They were nowhere to be seen. If a hotel can't even guarantee basic room service, what's the point of staying? I do not recommend it.
NNovak001The location is absolutely fantastic, with a tram stop right outside the door. Most attractions are within walking distance. During the Easter holiday, all local shops and restaurants were closed, but that was no problem because we were staying right next to Chinatown! The hardworking Chinese businesses were all open, which we were incredibly grateful for, otherwise we would have starved! The room facilities were also excellent, with a fully equipped kitchen. We were very satisfied.
SsirrayI stayed in a superior king room which was compact but comfortable and there was no traffic noise discernible. Whilst the bedroom is small the bathroom was not cramped and the hotel is fairly close to Southern Cross station for the Skybus to the airport. It was a pleasant surprise to find that my request for a high floor room was granted but as I arrived at night and left early the next morning I could not enjoy the view from the room. This will have to be enjoyed on my next stay.
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