Cleanliness: Spotless.
Facilities: Well-equipped, with a large 1.8m bed. A complimentary bottle of water is provided upon check-in.
Service: Warm and welcoming service, with a rich and delicious breakfast.
Convenient transportation, close to Xinmen Railway Station, making it easy to get around.
I had the pleasure of staying at this hotel this past July for almost a week with the recommendation of Enrique. When I first arrived along with my husband, the people at the front of the door helped open the door. Checking in was very smooth with the help of the manager in the front (Laura). We were easily checked in and escorted upstairs to our room within a matter of minutes. Room was great with a nice patio overlooking a section of the Arno River. The location of the hotel is very nice as it is walking distance to the River. I even walked there during sunset hour. It is beautiful. My favorite part of the hotel was the breakfast buffet. In my opinion, it is better than the ones in America. The food was delicious. It was nice to try the coffee with their coffee machines. Might I add, not all hotels offer a juicer. While traveling, it can be hard to stay healthy so that juicer was very nice. The room was well air conditioned. It was well kept. The housekeeping lady did an amazing job keeping the room tidy. It was nice coming back to a cool room. Also, I forget the name of the young lady bartender... she was very nice and accommodating. The front desk even helped call the taxis when necessary since we're not from there. The lobby was also a nice place just to relax and cool down while waiting for a ride or just lounging. Would definitely recommend staying here and coming back again.
Hotel near Venice City Center,Venice19.7% of visitors choose this area
GGuest User2026.05.05
The room was a bit small. It's located on the new island, about a 10-20 minute walk to get to the main part of Venice and other major attractions, which includes going up and down bridges. Luckily, the paths on the new island are very smooth with no steps, making it easy to pull luggage. The hotel is popular and clean. Overall, I think it's probably more convenient than staying on the main island and lugging your bags around, and it's much closer than staying in the city center.
Hotel near Stazione Mestre,Venice79.5% of visitors choose this area
GGaibiansuishidouzaijinxing2026.03.26
The hotel is located near the train station, about a seven to eight-minute walk away. The exterior design of the hotel looks very modern. However, the first room we were given only had a shower curtain in the bathroom, and water would spill out everywhere when showering, making the floor wet – I almost slipped. On top of that, the shower curtain smelled musty, which was quite disgusting.
After speaking with the front desk, we were moved to another room with a glass door for the shower.
This is a four-star hotel, and the official website photos showed a three-piece toiletry set (shampoo, conditioner, body wash). In reality, the room only had a three-in-one product for hand/hair/body washing. This is a significant difference in quality; typically, three-in-one products are found in hostels, B&Bs, and budget hotels, not a four-star establishment. This is misleading for consumers. When I first brought it up with the front desk, they said there was no three-piece set. After I showed them the official website photos on my second attempt, the front desk reluctantly provided body wash and body lotion.
This place is off the beaten path but, worth it if you’re looking for a more relaxed environment. Service was perfect, staff was so helpful & went over and beyond and the hotel is so trendy and cute. This is a must stay I would recommend this to anyone!
All perfect ... only too many people ...ma were Christmas holidays ... very gentle and always ready to meet any request. We have even found a bottle of champagne in the room offered by the staff, as my lady's birthday.
This hotel is great! I saw a lot of Chinese guests staying here. The room was clean and tidy, and the restaurant staff were very friendly during the two breakfasts I had. The hotel is located right by the highway, with a bus stop outside that goes directly to Venice's main island and the airport/train station. It's perfect for travelers who need to catch a flight the next day or are just arriving in Venice and want to rest for a night. The only downside is that the cleaning staff were very loud in the mornings while cleaning the rooms and in the hallway. I was woken up at the same time both days, which was a bit annoying.
Hotel near Venice City Center,Venice19.7% of visitors choose this area
AAlex Fu HKG2026.03.31
The best even hotel I’ve ever stayed in Europe.
Super perfect service, highly professional and quality staff, good English, efficient, and take care of my every details.
Quality physical condition of the hotel, the hotel is a re-renovated building from a flour mill, so that it is very spacious, my room is big enough also in European hotel.
Great location, 15-minute from St Mark’s Sq, chilled island and not distanced but you’ve to take water taxi to get to the hotel
Qualify breakfast, an unforgettable enjoyment for my stay
Reliable Water shuttle bus - one of the very important services provided by the hotel to go to / from St Mark’s Sq, Euro15 for the whole stay, 30-minute frequency every day. And the hotel also offer complimentary water taxi to Murano Island everyday, so that I can visit both Murano and Burano at the same day.
Very Good
151 reviews
8.8/10
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AAlex Fu HKGThe best even hotel I’ve ever stayed in Europe.
Super perfect service, highly professional and quality staff, good English, efficient, and take care of my every details.
Quality physical condition of the hotel, the hotel is a re-renovated building from a flour mill, so that it is very spacious, my room is big enough also in European hotel.
Great location, 15-minute from St Mark’s Sq, chilled island and not distanced but you’ve to take water taxi to get to the hotel
Qualify breakfast, an unforgettable enjoyment for my stay
Reliable Water shuttle bus - one of the very important services provided by the hotel to go to / from St Mark’s Sq, Euro15 for the whole stay, 30-minute frequency every day. And the hotel also offer complimentary water taxi to Murano Island everyday, so that I can visit both Murano and Burano at the same day.
GGaibiansuishidouzaijinxingThe hotel is located near the train station, about a seven to eight-minute walk away. The exterior design of the hotel looks very modern. However, the first room we were given only had a shower curtain in the bathroom, and water would spill out everywhere when showering, making the floor wet – I almost slipped. On top of that, the shower curtain smelled musty, which was quite disgusting.
After speaking with the front desk, we were moved to another room with a glass door for the shower.
This is a four-star hotel, and the official website photos showed a three-piece toiletry set (shampoo, conditioner, body wash). In reality, the room only had a three-in-one product for hand/hair/body washing. This is a significant difference in quality; typically, three-in-one products are found in hostels, B&Bs, and budget hotels, not a four-star establishment. This is misleading for consumers. When I first brought it up with the front desk, they said there was no three-piece set. After I showed them the official website photos on my second attempt, the front desk reluctantly provided body wash and body lotion.
AAnonymous UserVery good experience in this hotel. The very large and clean room. The staff very careful and have gluten-free food. Furthermore, it is very close to the Academia bridge that crosses the great channel. They also have a restaurant in the same hotel. I therefore recommend it 100%.
GGuest UserThe room was a bit small. It's located on the new island, about a 10-20 minute walk to get to the main part of Venice and other major attractions, which includes going up and down bridges. Luckily, the paths on the new island are very smooth with no steps, making it easy to pull luggage. The hotel is popular and clean. Overall, I think it's probably more convenient than staying on the main island and lugging your bags around, and it's much closer than staying in the city center.
MMartin SnellingWe recently stayed here for 5 nights to take in the sights of Verona and surrounding cities. While I can't complain about the price, and for that, it was a bargain, there were a number of issues that resulted in a less than perfect rating.
The location: While it looks close to the main train station, it is about a 25 minute walk. However the 23/24/73 buses run regularly and pick-up / drop-off very close to the hotel
Lidl: next door to the hotel is a Lidl - it was a godsend and well worth visiting (if only for the fresh cheese focaccia).
The hotel itself was very clean but:
- The rooms have wooden floors and the walls aren't super-thick. So, when someone checks in to their room nearby, you can hear everything. At midnight, it isn't great when they're walking in heels across the floor.
- Lack of plug sockets - there was one usable plug in the room that is shared with the kettle, and one in the bathroom!
- Air conditioning (or severe lack of) - the rooms have air con, however, it wasn't switched on and I was told by reception that at this time of year (October) they don't have it switched on. The room temp was in the high 20s which led to us not actually sleeping under the covers - we spend 5 night sleeping on top of the bed as the room was just too hot. We couldn't sleep with the window open as their was too much noise from outside.
- The toilet flush was leaking 'hot water' - but this was repaired / replaced with a different toilet flush
- Staff: They were helpful when housekeeping has vacuumed up one of my wife's earrings, but didn't offer any assistance with regards to the heating in the room
GGuest UserI stayed here for the 3 nights I’ve visited for with my spouse and we enjoyed our stay here as it was located close to where we had access to bus routes as well as Venice overall clean and affordable hotel, only down side was receptionists staff were not as helpful e.g. i asked for salt one night at receptionist and i got no response then he was on a call then after he knew i was still waiting and decide to take a look only to say there’s none left until i found it myself few other things did occur similar to this. Others than this it’s good value for money would visit again
GGuest UserCleanliness: Spotless.
Facilities: Well-equipped, with a large 1.8m bed. A complimentary bottle of water is provided upon check-in.
Service: Warm and welcoming service, with a rich and delicious breakfast.
Convenient transportation, close to Xinmen Railway Station, making it easy to get around.
TTDorisThe shuttle boat we booked with the hotel cost 22 euros per person and took us directly to the hotel entrance, which was a great experience. It was perfect for enjoying the beautiful scenery of Venice without anyone else around. You can also take a bus directly to the entrance. I didn't visit the Glass Island last time, so I wanted to explore it this time. The hotel is right outside the scenic area, so it was a great place to wander around. The bus from the entrance goes directly to the main island, which is quite convenient, but you still have to walk a bit to the boat station. The room was average, not very clean, and the view from the window was lacking, so choose carefully if you mind. I stayed at a five-star hotel in San Marco on the main island last time and was dissatisfied because it was too old. I wonder if Venice is just like that. The beautiful weather and the beauty of Venice these days may make up for some of these shortcomings.
AAnonymous UserThis hotel is super convenient, right next to the train station, and the soundproofing is great. It's small but has everything you need, and both the bathroom and room are very clean. It's really handy for getting around Venice; if you want to visit the main island, you can just hop on a train nearby and get there quickly. Breakfast was good too.
GGuest UserThe location is fantastic, very close to a large supermarket, just a short walk away. This makes grocery shopping incredibly convenient, whether you're buying fresh produce or household essentials.
The apartment also comes with a fully equipped kitchen, including a stove and utensils, so you can easily cook your own meals. It's a great way to ensure healthy eating and enjoy the fun of cooking to your own taste.
Plus, there's a professional front desk that strictly monitors access, providing 24-hour security. You can feel completely safe and secure during your stay.
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