The hotel is not far away from the train station, which is a plus. However, there is no electrical kettle in the room. This is very inconvenient! We could not even get a loaner! My husband was quite dissatisfied with the shower water. When he reported to the receptionist, he was told that they were aware of the issue.
Hotel near Venice City Center,Venice29.9% of visitors choose this area
GGuest User2026.02.15
I usually don't leave reviews, but for this place, I have to speak up.
1. The first room they gave me looked exactly like the pictures, but the radiator wasn't working. After a long discussion, they moved me to another room, which was about a third smaller than what I originally booked.
2. The paint smell in the room was overpoweringly strong.
3. The bathroom in the second room had a huge pillar right in it – quite something.
Seriously, try to avoid this hotel if you can.
Hotel near Venice City Center,Venice29.9% of visitors choose this area
RRock ge2025.10.09
The room is quite small, so it's not ideal for those with many activities planned. The best part is its location right next to the water taxi pier, which is very convenient. There's a small restaurant by the pier, but no other facilities or convenience stores on the island. You can only buy drinks and snacks at the hotel's bar. Strangely, Uber taxis can't stop directly at the hotel entrance; you have to walk about 10 to 15 minutes to catch one, which is quite unreasonable. The hotel doesn't provide complimentary bottled water; you have to refill your own at the water dispenser. Breakfast was just average, but it filled you up.
The room I booked can actually accommodate four people. His double room on the 5th floor is a duplex building, with two small beds in the downstairs hall, and the hotel includes breakfast. Even if breakfast is not included when placing the order, the hotel will Give breakfast, I don’t know why?
The staff at the hotel are so friendly and professional! We loved the the guy at check in, so friendly and helpful! We enjoyed the spa. The breakfast is decent I would say, basic things, cakes and pastry are so delicious, the juices are soso.
Hotel near Venice City Center,Venice29.9% of visitors choose this area
JJames Pakk2025.07.03
One of the best choices of this trip was this hotel. From check-in to check-out, every detail truly embodied the meaning of ”comfort.” Firstly, the location is excellent, with convenient transportation and a full range of surrounding amenities. It's incredibly easy to go sightseeing, find food, or head to the station or airport. Secondly, the room was spacious and bright, the bedding was clean and soft, allowing for a natural, undisturbed sleep. The bathroom had a dry/wet separation and stable water pressure, providing a first-class shower experience.
I must also commend the service. The front desk staff were friendly and professional, and they thoughtfully prepared welcome fruits for us in advance. The breakfast was also very rich, a mix of Chinese and Western options, satisfying whether you prefer hot food or lighter fare. The most delightful surprise was the hotel's design style, which exuded taste and ingenuity everywhere, making it so charming that you wouldn't even want to use a filter on your photos!
In summary, whether for a leisure vacation or a business trip, this hotel is a highly recommended ”top performer.” The next time I visit this city, I will definitely choose to stay here again!
A perfect hotel. The best four-star hotel in Verona, right between Piazza delle Erbe and Piazza Bra in the city center, only a hundred meters away from the former residence of Giulia. The side of the hotel is the most famous pedestrian street in Verona, Via Mazzini (a street of famous brands), where there are famous ice cream shops in the old town, and there are many popular restaurants in both squares. The hotel is classical in style in both architecture and decoration, very artistic, and the buffet breakfast is also rich.
I had been expecting a four-star better. Air conditioning not working, no chickens. Everything is okay. Good breakfast with fresh products.
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GGuest UserI usually don't leave reviews, but for this place, I have to speak up.
1. The first room they gave me looked exactly like the pictures, but the radiator wasn't working. After a long discussion, they moved me to another room, which was about a third smaller than what I originally booked.
2. The paint smell in the room was overpoweringly strong.
3. The bathroom in the second room had a huge pillar right in it – quite something.
Seriously, try to avoid this hotel if you can.
GGuest UserThe hotel location is excellent. It’s just a 3-minute walk to the train and bus stations that go to Venice and the airport. There are also plenty of restaurants nearby. The room was comfortable and clean, and reception service was okay. But one thing really annoyed me: I don’t understand why a 4-star hotel doesn’t provide a kettle in the room. I drink tea, and there was only a coffee machine available. The reception told me to get hot water from the bar, which is fine, but the hot water looked dirty and didn’t seem clean. Also, the curtains never fully closed, there was always a gap, so it didn’t feel fully private.
AAnonymous UserVery good experience in this hotel. The very large and clean room. The staff very careful and have gluten-free food. Furthermore, it is very close to the Academia bridge that crosses the great channel. They also have a restaurant in the same hotel. I therefore recommend it 100%.
RRock geThe room is quite small, so it's not ideal for those with many activities planned. The best part is its location right next to the water taxi pier, which is very convenient. There's a small restaurant by the pier, but no other facilities or convenience stores on the island. You can only buy drinks and snacks at the hotel's bar. Strangely, Uber taxis can't stop directly at the hotel entrance; you have to walk about 10 to 15 minutes to catch one, which is quite unreasonable. The hotel doesn't provide complimentary bottled water; you have to refill your own at the water dispenser. Breakfast was just average, but it filled you up.
RR K YNice hotel with all 4 star amenities. Not far from everywhere. Lidl supermarket is next door which can be very handy. Not far from the train/ bus station or the town centre.
KKa Ka BoyWe stayed three nights here. Hotel is conveniently located right next to the ferry station. Breakfast was good and has good variety. Probably the best hotel on the island until we received really bad service which lost all marks on our last morning of stay which I’ll elaborate later.
We had to catch the first flight and needed to have a quick breakfast before departure after our stay. Since we stayed there for three nights, we had breakfast and also dinned in their outlets throughout our stay, we were surprised the staff told us they don’t have our records on the last morning, we are not seated for breakfast and had to wait for them, it would be better if we get seated to allow hotel to sort it out since we have to leave for our flights. Unfortunately the staff also told us “they have hundreds of guest so it’s not possible to recognize us”. “There is no record”, and after waiting for over 10 min they came back and told us again “there is no record”. I asked to sort out the matter with the manager and they just told us we can walk over to the counter while there is a long queue of guests. Without cutting the line I waited at the lobby. After the staff at the counter also did not follow up about the situation after the queue was cleared or apologize for the rude attitude. We left the hotel after they ruined our experience at Venice. The entire good experience was lost due to lack of hospitality service. Wouldn’t recommend anyone to stay here, and it is a disgrace of the Hyatt brand.
AAlvinOngThis is an ideal studio hotel. There is a small kitchenette with induction cooker and microwave. Also a dishwasher and fridge. All cutlery, pots and pans are there. Supermarket (Interspar) is just 5 mins walk away. There are a few eateries nearby the hotel. All the staff are friendly. We were met by staff Hinda who was super helpful. There is also a laundry room on ground floor.
To go over to Venice just need to walk across the road to the bus stop above the flyover bridge. Many buses go to Venezia, 2, 7, 7E, 8E.
The train station is about 5-10 mins walk from hotel.
Highly recommend this hotel to anyone going to Venice.
SSuzyyyWe love the hotel room, it’s so spacious, clean and beautiful 😍 However, the location is not the best, it’s 18 minutes walk from the train station and still have to take another train ( 2 stops) to Venice. Initially we thought the hotel will provide free shuttle service, but we were only told that our package is not included with the shuttle service and need to pay 20 euro per person for one way in order to use the shuttle service.
This is a very small villa and I think they are short of staff to work? There’s only one receptionist when we first arrived, and when he directed us to the wrong room, he tapped the door and someone was inside??? He later then told us it’s a wrong room. When we came back at night, there are no receptionist at the counter ( we waited for 5-10 mins and rang the counter bell).
We were so surprised that the cleaner that cleaned our room did not top up water for us, and didn’t even replace new glasses/ wash our glasses? The used glasses were remained on the same spots.
Overall I think we mainly enjoyed the room, but mainly not there for service or if you need to travel out to Venice.
GGuest UserWe were a night we sleeped well, the room was spacious and we made a good breakfast. (ahead after our request). The only thing I can recommend is a cart where the hotel's parking is located. (In this period they are doing work) and it was hard to find.
If I have an opportunity, I will certainly return to that structure.
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