The stay was overall OK. The reception was friendly and I was well introduced. The signature Thai massage in the spa was a real highlight – very professional and relaxing.
The sauna area was very small and too dark. In the whirlpool area, the design was attractive, but the strong chlorine smell was unpleasant.
The room was spacious and exceptionally clean – one of the cleanest hotels I've experienced so far. However, the furniture was obsolete and the water in the bathroom was only badly flowing.
A total average stay with light and shadow.
A luxury hotel with an ancient style, good maintenance in a public area, we stayed in the ancient building, a clean room but furniture needs updating. Breakfast is a wonderful meal but without vegetables, very limited for such a luxury hotel, the staff is great, we had dinner not so special for the prices.
It was two nights in your hotel and I am very satisfied. The location is of course very practical.
Breakfast was very good, nice condition everything was fresh and feeling good. The restaurant with the fish specialities great well, would always come back. Thanks per tutu 😀
The hotel is located halfway up the mountain now, very private. The service of the hotel is very good, it is European butler service. A smart car is also provided, which can be used for free in Switzerland. A great experience~k
I really like this hotel~~~~ Dinner is very good, breakfast is free, better than a lot of five stars ~~~~ I ordered a glass of whisky to send more snacks! Open the window is the Alps
The hotel is a fantastic hotel, 15 minutes walk from the center of Locarno for a walk on the lake's edge. All fantastic, large and comfortable rooms, fantastic breakfast, garden and swimming pool and the best of all, your staff: careful, available, friendly and willing to help with anything. In addition, small details everywhere make the stay wonderful.
The apartment-style kitchen does not come with any usable kitchen utensils. You need to borrow it from the hotel for an additional fee and you cannot swipe your card. You have to pay cash in Swiss francs. If you take transportation, you need to walk up a small slope every time you enter and exit. The breakfast is good and delicious, and the service staff is very nice. Great
Just by the lake, the location is very good, the scenery is beautiful, the western breakfast is quite rich, the restaurant is on the 2nd floor, the large floor-to-ceiling glass window is the lake view, watching the beautiful scenery leisurely eating breakfast is very pleasant, no parking lot, across the road There is a parking space, free after 7 pm, one hour after 7:00, only one coin, only coin.
Check-in and check-out friendly, very fast and uncomplicated.
Rooms and bathrooms were clean and large enough.
Big balcony with table, chairs and bedroom.
Coffee machines with ingredients, water cookers and two fake water in the room.
The location is quite central and directly on the lake. In 5-10 minutes you are in the centre of Locarno.
The friendliness of the staff is generally OK.
The pool is beautifully integrated in the garden, but the pool is something unclean, milk and not clear.
In the whole, however, a good hotel.
Very well maintained hotel with modern and clean rooms. Breakfast was ok, we would have liked more homemade cakes, eggs and bacon too. The staff were very welcoming. I recommend
61 reviews
8.8/10
Price from
£96
per night
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