The location may be inconvenient,
but it's a great place for healing purposes.
The food is delicious and the view is amazing.
There are many stars in the evening, and in the summer, you can enjoy the pool, which seems even better. The hot springs in the hotel are free, and when there aren't many people,
I was alone and took a picture of the bath.
It felt like a private bath because I could enjoy it alone.
The hot springs while looking at the sea were the best.
The hot springs are open from 5 AM to 12 AM.
I'm so happy that they operate.
And most of all, the staff were really kind.
I was impressed that they greeted me from the time I arrived at the hotel until I left.
This hotel is located on a hillside, offering views of Sakurajima volcano and a partial sea view. (I stayed for 4 nights, but they gave me a room on the lowest 6th floor. I had hoped to pay more for a better view, but from the 6th floor, you can barely see the sea. I noticed that higher floors with the same room type were occupied by locals, which is something I've encountered at other Japanese hotels as well. I usually stay at one hotel for a minimum of three to four days, sometimes even a week, but it seems I never receive any 'special treatment'. I hope Trip.com can address this.) The hotel's breakfast is incredibly rich and varied, which is rare for hotels of this caliber post-pandemic, and the ingredients are fresh. You don't even need to leave the hotel for anything – there's a convenience store, hot springs, massage services, a flower shop, restaurants, and a free shuttle bus to and from Kagoshima city center. Even taking a taxi to the aquarium or Sengan-en costs less than 2000 yen. Overall, it's a very comfortable, convenient, and versatile place to relax. I would choose this hotel again on my next trip to Kagoshima, even though the floor issue made me a bit unhappy 😠 (All photos are scenes from inside the hotel).
I'm glad there's a hot spring and it's free to use.
There's a coin laundry service.
Everything on the breakfast buffet was delicious.
I was glad they had chicken rice.
I didn't get to try the ice cream or shaved ice, so I'd like to try those next time.
The food at the restaurant was delicious, but
I'm not sure how they serve the entire course meal in afternoon tea format.
It would be nice if they offered more non-alcoholic drinks than just juices.
It would be nice if they had more non-alcoholic cocktails.
There's nothing nearby, but it's convenient because there's a decent selection of souvenirs.
The bus to Kagoshima Airport is also a plus.
I'd love to stay here again.
This was once a luxurious hotel, but Yeltsin's time spared no one. He stayed here and even planted a tree. The spacious, well-maintained grounds offer beautiful views, three different restaurants for dinner with exquisite cuisine, sake tasting, sand bathing right on the hotel premises, a huge onsen, and the hotel's layout allows for privacy from other guests. However, the vacation was somewhat spoiled by the fact that the outdoor pool was closed and even bloomed in the first week of September, there's no private beach, and the beds and pillows in the European-style rooms are simply awful. Choose a traditional-style room with a sea view, and your stay will be unforgettable.
The room is quite big, the food is also good, there is a Chinese lady at the front desk who patiently explains things in detail, there is a large sand bath nearby, and there is a light party on the beach at night, the hotel's hot spring pool is quite comfortable to soak in, the only shortcoming is that the Internet is really a bit bad, I hope the hotel can complete the repair as soon as possible and improve the Internet.
The first hotel in Kyushu during the winter vacation, it exceeded expectations in every aspect. The scale of the hot springs is rare in Kyushu, and the banquet dishes for dinner are very delicious. Each of the sashimi, wagyu beef, and pork shabu-shabu is delicious, and even the dessert at the end is of high quality. The day before checking in, the biggest snow fell in the area, and for safety reasons, the century-old cedar courtyard was not allowed to enter, which was a bit regretful. If I have the chance, I will definitely bring my family to stay here again.
Stayed one night at the Kirishima Mountain La Vista Hotel, the environment is quiet, the front desk and restaurant staff are enthusiastic and polite, in addition to the public baths there are three private soups, no reservation, no one can use the reservation.
After registration at the front desk, you can also enjoy a welcome drink, plum or other Japanese sake, and you can have coffee and tea with unlimited refills.
There is also a private open-air bath in the room where you can soak in a hot spring. The hot spring water is very hot, so be careful.
Enjoy Italian cuisine at the restaurant on the night of your stay, six courses are very delicious, and ramen for supper from 10pm to 11pm.
Breakfast the next morning was also very rich.
This stay was a very good experience and would choose to stay here if there is a next time.
This hotel is genuinely good. Even though the service industry in Japan generally maintains high standards, you can still feel a real sense of sincerity here. When I first checked in, it felt a bit dated, especially the elevator. The doors closed really fast, so you had to keep pressing the 'open' button. Several Japanese guests, being polite and letting others go first, ended up getting caught by the closing doors. The elevator also juddered when stopping at floors. Inside the room, the air conditioning wasn't warm enough, and I felt cold since the temperature had dropped.
Following my usual practice, I gave the hotel some feedback and expressed my dissatisfaction. After a few exchanges, I found that they were very willing to resolve the issues. Specifically, on the second day of my stay, there was a mix-up with the travel agent, and my dinner reservation wasn't made. I had actually paid for dinner on both the second and third nights. When I approached the front desk about the problem, it was already past 5 PM, and I wanted to have dinner at 6 PM, so time was really tight. After some internal discussion, the hotel decided that since I had paid, they would figure out a way for me to have my meal, and then they would sort out the issue with the travel agent themselves later.
At the time, I was quite upset and worried that a last-minute dinner might be subpar, as Japanese hotel restaurants usually prepare set meals in advance based on the number of guests. I also contacted Ctrip. The initial customer service representative had a rather indifferent attitude, but then another representative stepped in who was much more willing to please the customer, even offering compensation in the form of points. Customers understand that customer service reps also have tough jobs, but they still need to provide that emotional support, which is just how the market works. I also realized that in such situations, to get a meal, I still had to fight for my rights with the hotel myself, but I accepted Ctrip's small gesture of compensation.
Later, when I went to the restaurant, I saw that a set meal had indeed been arranged for me. While it was a bit rushed and didn't have as much variety as other hotels, the portion size was generous, and the staff's service attitude was absolutely delightful. So, I didn't raise any more concerns.
Overall, the hotel staff were truly dedicated to providing good service. The aging facilities are just something that can't be helped, and it's already one of the most prestigious hotels in the area, hosting many annual company parties and coming-of-age ceremonies. Despite some negative news, Ctrip remains the most user-friendly app. I travel frequently and often switch between different apps, but I always find Ctrip to be the most convenient. I hope Ctrip's service quality doesn't decline during this economic downturn.
This is a hot spring where you can enjoy a mud pack. It's fun, so I recommend you try it. However, I think the hot spring will be enough on your way home. There are no amenities such as lotion, so you need to prepare. The rooms in the main building feel like a Showa-era inn. If you are used to convenient hotels, it may be a little inconvenient, such as taking a long time to get hot water in the bathroom (apparently the boiler is far away). I think it will be lacking in many ways for those who want to enjoy something out of the ordinary.
Very Good
42 reviews
8.4/10
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明明明仔Stayed one night at the Kirishima Mountain La Vista Hotel, the environment is quiet, the front desk and restaurant staff are enthusiastic and polite, in addition to the public baths there are three private soups, no reservation, no one can use the reservation.
After registration at the front desk, you can also enjoy a welcome drink, plum or other Japanese sake, and you can have coffee and tea with unlimited refills.
There is also a private open-air bath in the room where you can soak in a hot spring. The hot spring water is very hot, so be careful.
Enjoy Italian cuisine at the restaurant on the night of your stay, six courses are very delicious, and ramen for supper from 10pm to 11pm.
Breakfast the next morning was also very rich.
This stay was a very good experience and would choose to stay here if there is a next time.
GGuest UserIt had a hot spring, and the rooms had been renovated and were very clean. The food buffet was also very delicious.
I would like to use it again when I go to Yakushima.
GGuest UserThe location may be inconvenient,
but it's a great place for healing purposes.
The food is delicious and the view is amazing.
There are many stars in the evening, and in the summer, you can enjoy the pool, which seems even better. The hot springs in the hotel are free, and when there aren't many people,
I was alone and took a picture of the bath.
It felt like a private bath because I could enjoy it alone.
The hot springs while looking at the sea were the best.
The hot springs are open from 5 AM to 12 AM.
I'm so happy that they operate.
And most of all, the staff were really kind.
I was impressed that they greeted me from the time I arrived at the hotel until I left.
TTuixiuyubeirenyuanI highly recommend this hotel when visiting Kagoshima – it's incredibly convenient! They have a delicious local pork hotpot right in the hotel (reservations recommended, portions are small). After dinner, you can head to the supermarket next door for a stroll and find a fantastic selection of strawberries. Afterwards, just pop up to the 5th floor for a relaxing hot spring bath.
There's a tram stop right outside the hotel, but for places like the aquarium and Sakurajima ferry terminal, it's a bit more convenient to take a taxi (around 1,000 yen, very close).
On the day we left, the sun finally came out, and we got to enjoy a beautiful view of Sakurajima right from our room!
GGuest UserEnvironment: The hotel boasts an excellent environment, particularly with the in-room rotenburo (open-air bath). The private dining room adds to the exclusive feel. Its location within a quiet community ensures a peaceful and relaxing stay.
Staff: A significant advantage for international travelers is the availability of English-speaking staff. Their willingness to communicate through messaging apps makes pre-arrival arrangements and on-site communication smooth and efficient.
Transportation: Direct airport bus service to a nearby bus stop offers convenient access to the hotel. However, it's important to check the bus schedule in advance, as departures are infrequent. Planning accordingly will ensure a hassle-free transfer.
Location: The hotel's location provides the convenience of being close to a convenience store, just a short five-minute walk away. This makes it easy to pick up any necessities or snacks.
Pricing: The pricing is reasonable, especially when considering the exceptional amenities included. The private rotenburo is a luxurious highlight, and the inclusion of both a fabulous breakfast and an elaborate, multi-course dinner (12+ courses) represents excellent value.
陳陳查禮My sincerest gratitude to the professional service and helpfulness of the front desk staff in particular the Div. Manager, Mr. Atsuyoshi Kubota, who patiently search for available medical service during late hours for treating my wife's injury and also voluntarily arrange a staff to accompany us to the hospital. Ram Kumar, the accompanying staff, is instrumemental in our communication to the medical personnels and he is so kind to arrange late dinner for us at the hotel's discretion. They not only demonstrate the highest level of professionalism but also their genuine care of the well being of the customers.
Once again, big big thanks to Mr. Kubota and his team of beautiful people.
By the way, good breakfast and dinner, both in terms of the menu as well as service and venue.
OOliveycThis hotel is genuinely good. Even though the service industry in Japan generally maintains high standards, you can still feel a real sense of sincerity here. When I first checked in, it felt a bit dated, especially the elevator. The doors closed really fast, so you had to keep pressing the 'open' button. Several Japanese guests, being polite and letting others go first, ended up getting caught by the closing doors. The elevator also juddered when stopping at floors. Inside the room, the air conditioning wasn't warm enough, and I felt cold since the temperature had dropped.
Following my usual practice, I gave the hotel some feedback and expressed my dissatisfaction. After a few exchanges, I found that they were very willing to resolve the issues. Specifically, on the second day of my stay, there was a mix-up with the travel agent, and my dinner reservation wasn't made. I had actually paid for dinner on both the second and third nights. When I approached the front desk about the problem, it was already past 5 PM, and I wanted to have dinner at 6 PM, so time was really tight. After some internal discussion, the hotel decided that since I had paid, they would figure out a way for me to have my meal, and then they would sort out the issue with the travel agent themselves later.
At the time, I was quite upset and worried that a last-minute dinner might be subpar, as Japanese hotel restaurants usually prepare set meals in advance based on the number of guests. I also contacted Ctrip. The initial customer service representative had a rather indifferent attitude, but then another representative stepped in who was much more willing to please the customer, even offering compensation in the form of points. Customers understand that customer service reps also have tough jobs, but they still need to provide that emotional support, which is just how the market works. I also realized that in such situations, to get a meal, I still had to fight for my rights with the hotel myself, but I accepted Ctrip's small gesture of compensation.
Later, when I went to the restaurant, I saw that a set meal had indeed been arranged for me. While it was a bit rushed and didn't have as much variety as other hotels, the portion size was generous, and the staff's service attitude was absolutely delightful. So, I didn't raise any more concerns.
Overall, the hotel staff were truly dedicated to providing good service. The aging facilities are just something that can't be helped, and it's already one of the most prestigious hotels in the area, hosting many annual company parties and coming-of-age ceremonies. Despite some negative news, Ctrip remains the most user-friendly app. I travel frequently and often switch between different apps, but I always find Ctrip to be the most convenient. I hope Ctrip's service quality doesn't decline during this economic downturn.
DDazizaidehuaduoyaThis hotel is located on a hillside, offering views of Sakurajima volcano and a partial sea view. (I stayed for 4 nights, but they gave me a room on the lowest 6th floor. I had hoped to pay more for a better view, but from the 6th floor, you can barely see the sea. I noticed that higher floors with the same room type were occupied by locals, which is something I've encountered at other Japanese hotels as well. I usually stay at one hotel for a minimum of three to four days, sometimes even a week, but it seems I never receive any 'special treatment'. I hope Trip.com can address this.) The hotel's breakfast is incredibly rich and varied, which is rare for hotels of this caliber post-pandemic, and the ingredients are fresh. You don't even need to leave the hotel for anything – there's a convenience store, hot springs, massage services, a flower shop, restaurants, and a free shuttle bus to and from Kagoshima city center. Even taking a taxi to the aquarium or Sengan-en costs less than 2000 yen. Overall, it's a very comfortable, convenient, and versatile place to relax. I would choose this hotel again on my next trip to Kagoshima, even though the floor issue made me a bit unhappy 😠 (All photos are scenes from inside the hotel).
TThere’s A World To SeeThis place is incredible, ran by a small operation up in the mountains of Kagoshima. The onsen is something out of this world. Rich with iron and minerals from the mountain, it looks like something akin to a studio Ghibli movie from the outside.
The staff are kind and very helpful and breakfast is a real treat for those who like a traditional Japanese breakfast.
10/10 would highly recommend and stay again.
Also to note as a foreigner with tattoos the staff don’t seem to mind so much and my entrance to the baths was permissible. That may be helpful to know.
RRonica.HUnbeatable value for money!!! I stayed for two nights, but the dinner was a bit mediocre (at this price point, I can forgive all flaws). Since it was for my birthday, I received a surprise bouquet and dessert from the hotel after dinner, which showed great thoughtfulness!!! Thank you! Although the front desk's English wasn't great, as I said, at this price point!! I can forgive all their shortcomings. Plus, every night we had to trouble the front desk staff to drive us to the convenience store, and they'd wait ten minutes to take us back to the hotel. Grateful to all the front desk staff.
Later, I stayed at Ishihara-so, and also mentioned it was for my birthday, but they only gave me a bag of black tea, which felt very perfunctory. That place was much more expensive than here and surprisingly didn't even offer a shuttle bus.
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