Beautiful hotel with Mountain Views. The hotel looks spectacular and is very clean. The room is very spacious. Location is perfect as it shares the same building as the mall. You can use the lift which brings you directly to the mall. The mall has shops like Uniqlo, ABC Mart and many more, including a food court with various food options. There are 3 washing machines in both the male & female public onsen area, however it is pretty difficult to get a chance to wash your clothes. The hotel seems like a popular wedding venue, however it does not disrupt the stay as the guests do not seem to linger in the lobby at all. There's a Nescafé coffee machine which you can help yourself to outside the public onsen, along with Kumamoto's fresh spring water tap for drinking. For parking, please avoid the carpark infront of the mall as it is expensive. If you're facing the mall, the hotel's carpark is at the left side basement of the mall. The hotel provides a discounted price at off-peak periods. It's best to leave your hotel before 12 noon. It is paid parking and there's a ticket machine at the basement entrance of the hotel. The hotel location is perfect as it is also very close to a station.
I booked a family room for four. While the hallway was long and narrow, the room itself was quite spacious, and it was comfortable for three people without feeling cramped. The bottled water provided in the room had cute packaging, and the soba noodles served during late-night supper were also tasty.
My only issue is that the entire hotel requires guests to remove their shoes upon entry. For such a large space, it's hard to guarantee absolute hygiene, and seeing some guests walk barefoot on the floor made me a bit uncomfortable. It would be better if the lobby could provide indoor slippers after shoe removal.
The hotel's cafeteria offered a decent variety of food with a home-cooked taste. It was quite crowded, but everyone was orderly.
The outdoor hot spring in the public bathhouse had virtually no view; it was very ordinary and lacked any special features, feeling more like a regular hot water pool. It also tended to get crowded, so you'd have to go very early or very late to find it less busy.
Although there were free popsicles, comics, and a fresh milk vending machine outside the bathhouse's lounge, the area was small and constantly crowded in the evening, so I just took a quick look and returned to my room.
The hotel's location is decent, very close to the shopping street. There's a very popular ramen shop across the street that you could try, but I found the taste to be just average.
Facilities: The restaurant area on the first floor is a real highlight. They have a happy hour in the evening with over 10 different drinks, including Japanese sake, plum wine, and whiskey, plus other beverages and water. Breakfast can get a bit crowded, and the food supply is sometimes a little tight.
Cleanliness: Very clean, couldn't find a single fault with the hygiene.
Environment: It's right opposite the AMU shopping mall, and just a 5-minute walk from JR Kumamoto Station. Super convenient for dining, accommodation, and transportation.
Service: Excellent! When we checked in, due to the language barrier, three different front desk staff members helped us with the process.
Trip.com wouldn't let me cancel, but I ended up getting the Dormy Inn Hot Springs for its lowest price ever! A double room for just over 300 [currency unit]! Couldn't resist! It's right opposite the Kumamoto Sakuramachi bus terminal, literally a stone's throw away. There's a shopping street, a Gyomu Supermarket, and a tram station nearby. As always, they have 24-hour coffee, tea, and ice cream, along with hot springs, laundry, and late-night ramen... My friends who know Dormy Inn will understand! I wanted to do two consecutive cycles of washing and drying, so I put in 200 yen. The next day, a Japanese guest saw me and told me I had to wait for the first cycle to finish before putting in more coins. I reported this to the front desk, and without a word, they refunded the 200 yen I overpaid. ❤️ Love it! Staying for two nights was an absolute steal.
The location itself is practically impossible to get to without a car. Parking is conveniently provided, as it's exclusive to the ryokan. The surrounding atmosphere is very satisfying. However, you'll need to rent everything from towels to yukatas at the ryokan. Breakfast is simple. There's a nearby place offering free sulfur hell steaming, so you can just buy eggs and cook them yourself (50 yen). You can also make other sulfur-based dishes if you'd like! I was disappointed that there was only one hot spring, and the water wasn't particularly special.
Overall... Spend more and go somewhere better.
The hotel staff were incredibly friendly and polite, with radiant smiles (the kind where even your eyes seem to smile). The front desk staff even came out to greet us when we checked out, offered to take commemorative photos, and helped us drive our car across the street. They greeted us again as we drove away; we truly felt their warmth and hospitality.
The room was also very large (super large for a pure Japanese-style room; I roughly counted over 25 tatami mats in the main space), and the view was fantastic, overlooking a river, with the sound of flowing water (of course, you had to open the window; the soundproofing was quite good).
The onsen (hot spring) is another highlight of the hotel. We took the hotel's free shuttle bus, which runs every 20-30 minutes from the hotel entrance. It takes you to the hotel's open-air onsen, which has five different types, all of which were amazing, though surprisingly few people were using them 😂😂😂 My friends also said it would be a worthwhile experience to stay here again.
Overall, a fantastic stay! I really appreciated the complimentary drinks and the spacious bathtub in the room. The service was excellent, and I'll definitely be returning for another visit. My only minor critique is that the location isn't the most convenient, but despite that, I found the overall experience to be very satisfactory.
I really liked the hot springs with high iron content in this ryokan: I had sore throat for about 3 weeks before the journey, but it recovered just after the first bath. We also liked that family baths are for free if they are vacant (in the evening there wasn't any problem). The staff is attentive, thank you very much. The food was delicious, and there was more than enough for a man. However, we would recommend choosing a Japanese-style breakfast, since frying eggs on a burner is not very convenient. Nevertheless, everything was delicious. As for the drinks for breakfast, there was only coffee from the coffee machine. But there is always green tea in the room (we had problems with the hot pot, so they brought us a thermos).
The only thing we did not like was the heating. However, it is unlikely to do anything with it when it is minus 3 degrees outside at night. Without heating, it was very cold, the floor was cold. But the heating is very noisy, and it is difficult to find a temperature balance. We sweated a lot at night under the blankets, and since the shower is not in the room - it is in the onsen, it was inconvenient. Thanks God, we had spare pajamas with us.
Overall, for this cost of accommodation we can give 5 points.
To be expected in such a small town, the hotel is quite old and dated. The tatami room can accommodate four futons for a family of four, but there is almost no room left for anything else. The public onsen on 1F and roof are included with your stay. This hotel is great value for money if you know what a traditional Japanese onsen hotel is like.
The room was very beautiful for the years, it was very large, the windows were beautiful, and I wanted to see the sunset overlooking the sea, the bath was very comfortable with the hot spring, but it was a pity that it was small, It was really nice because it was a hot spring, the starry sky was visible from the window and it was about to come down now, so it was really beautiful 、 The meal was also sashimi-inspired and delicious, the abalone dance is soft and thick and delicious It was good, I am very satisfied.
Very Good
8 reviews
8.0/10
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KRW 61,383
per night
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9.3/10
Great
FFourMega ChannelI love this camp.
the location is easy to travel to any other tourist spot , it is on the opposit conor of aso station, there is Lawson on the opposit as well. The camp is lovely both interior or exterior, the living room, the toilet, the shower are clean, the kitchen is lovely you can cook but you have ro clean them by yourself. The room are cheap but very clean.the staff are so nice.
If I visit aso I will stay at this hotel again.
EEntitiOverall, very satisfied.
This hotel is part of the same group as Sanmizuki and Shinmeikan.
Sanmizuki is adjacent to Fukayama Sanso, located halfway up a mountain at the source of the hot spring. Guests can enjoy free access to the forest hot spring at Sanmizuki. The hot spring quality is superb, with abundant foam.
The hotel provides free shuttle service. Before arriving, we contacted Ctrip to arrange for the hotel to pick us up from the bus station. The next day, we wanted to go to the Hirano Observatory. After gesturing at the front desk for a while, the hotel drove us there directly – a 10-minute drive! Walking would have taken an hour, thank you!
Additionally, the front desk helped us book return bus tickets at check-in (there aren't many buses from Kurokawa Onsen to Fukuoka/Kumamoto each day, so booking in advance is essential to avoid missing out!). This was very helpful.
The food was much more varied than at the neighboring Sanmizuki. The first night was kaiseki cuisine, and the second night was tomato and pork hot pot. Breakfast was different on both days, and the second day's meal included a complimentary drink. I recommend trying the perilla juice – it's delicious!
The room, although it's a 10-year-old hotel, is much newer than the neighboring Shanshuimu Hotel. The room facilities were okay; the bathroom had a slight odor on the first day, which the staff quickly fixed. However, the hairdryer was too old! Hopefully, they can replace it with a new one.
AAlbina LiubitskaiaAn absolutely wonderful experience. The staff at the ryokan were incredibly polite and always ready to help with anything we needed. Upon check-in, we were provided with traditional attire, pajamas, tabi slippers, bath amenities, and a small welcome treat with matcha and coffee. We also asked at the front desk if they could give us a ride to the bus stop after check-out, and they kindly said yes, of course.
Our room was spacious, clean, and beautifully decorated. At first, we were planning to explore several other local onsens, but after experiencing the ones at the ryokan, we felt completely satisfied.
There are separate baths for hotel guests (men’s and women’s), baths open to both guests and visitors (also divided by gender), as well as a private onsen. One of the onsens also has a sauna. The traditional dinner and breakfast were both impressive—delicious and very generous in portion. The surrounding grounds are stunning, perfect for peaceful walks. This ryokan is a bit further from the main cluster of inns, but that was exactly what we wanted—to enjoy quiet walking. At night, our futons were laid out for us, adding to the authentic experience.
The only reason I deducted one star is the very bright green light on the ceiling that stays on all night and can’t be turned off or covered. I didn’t have a sleep mask with me, and the ryokan didn’t provide one, so I had a sleepless night. It was quite unpleasant. That said, I still highly recommend this ryokan—it’s an unforgettable place to stay.
FFlightSeekerBeautiful hotel with Mountain Views. The hotel looks spectacular and is very clean. The room is very spacious. Location is perfect as it shares the same building as the mall. You can use the lift which brings you directly to the mall. The mall has shops like Uniqlo, ABC Mart and many more, including a food court with various food options. There are 3 washing machines in both the male & female public onsen area, however it is pretty difficult to get a chance to wash your clothes. The hotel seems like a popular wedding venue, however it does not disrupt the stay as the guests do not seem to linger in the lobby at all. There's a Nescafé coffee machine which you can help yourself to outside the public onsen, along with Kumamoto's fresh spring water tap for drinking. For parking, please avoid the carpark infront of the mall as it is expensive. If you're facing the mall, the hotel's carpark is at the left side basement of the mall. The hotel provides a discounted price at off-peak periods. It's best to leave your hotel before 12 noon. It is paid parking and there's a ticket machine at the basement entrance of the hotel. The hotel location is perfect as it is also very close to a station.
MM43507****Highly recommend! Each room has a private onsen, and we stayed in the 'Shizuku' room, which was incredibly spacious, spanning two floors. The open-air bath was on the first floor, which also had a tatami area where you could sleep, and a massage chair. The second floor featured Western-style twin beds, and both floors had restrooms. Having such amenities in Kurokawa Onsen was absolutely amazing! We'll definitely be back!
Oh, and both dinner and breakfast were delicious. Each room gets its own private dining room, offering excellent privacy and great service.
The hotel also provides a free shuttle service to and from the bus stop. The lady driving was incredibly patient and very kind 👍
LLei,taoOverall, a fantastic stay! I really appreciated the complimentary drinks and the spacious bathtub in the room. The service was excellent, and I'll definitely be returning for another visit. My only minor critique is that the location isn't the most convenient, but despite that, I found the overall experience to be very satisfactory.
TTraveller CI stayed at this hotel twice. The second time (this booking) we had a room on the older (?) wing and it was almost twice the size of the first one. So for this review I will only share feedback on this “older” room.
This room was big and thus good for us as we had 2 large luggage and more space in the room allowed us to open and pack our luggages with ease.
The bathroom was large with the large traditional bathtub. Toilet had bidet and etc but lacked heating which made it very cold in the winter. Basin tap was still the old turn types which was not eco friendly as it’s more difficult to shut it off.
Location was just opposite the train station which was excellent. But the nearest convenience store is also only at the train station which is about a 5-7mins walk away.
Breakfast was curated to suit the Japanese palette more and ends at 9a.m which is really way too early!!
We left something behind in the hotel but they managed to send the item back to us at our new hotel (still in Japan) which was highly appreciated.
Despite a few minor shortcomings listed above, the pros still outweigh the cons and I’ll definitely be happy to stay here again.
LLiumangtu19The tatami room is definitely worth experiencing. While the room itself has a toilet, there are no private showers, as guests primarily use the hotel's excellent communal onsen facilities. These fantastic facilities boast numerous hot spring pools, opening as early as 6 AM. Although the room rate might seem a bit steep, the overall experience and amenities provide incredible value. You get to enjoy spacious lawns, beautiful mountain views, two generous buffet meals daily (breakfast and dinner), and, of course, unlimited access to the rejuvenating hot springs. All things considered, it's genuinely great value for money.
GGuest UserThis is a fantastic resort! With the dinner and breakfast package, you practically don't need to leave the hotel for meals. The resort offers a wide range of entertainment facilities, including a swimming pool and a mini lazy river. The onsen (hot springs) are also excellent, with each bath providing a different scenic view. It's conveniently located about 1 km (a 15-minute walk) from Aso Station, making it very easy to get to the volcano crater.
GGuest UserI stayed for one night in mid-May 2025. This new, traditional-style hotel is designed for privacy and a relaxing holiday. Absolute privacy—even at breakfast, you won't encounter anyone else; your own waiter serves you in a private area. It was raining, so I spent the entire time at the hotel. A stylish, huge room with a large private onsen made you want to stay in it. A huge TV with good sound and YouTube, which is not always available in Japanese hotels. Fast WiFi. The kaiseki breakfast was delicious, so delicious that I could have eaten another one. The hotel is located in a village, well away from the town of Kurokawa and the bus terminal. There is no store in the village; there is nothing at all there. The bus terminal is a 30-minute walk from the hotel, only with one backpack. A local bus runs very infrequently between the hotel and the bus terminal. However, in the morning, after breakfast, a free shuttle runs from the hotel to Kurokawa.
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