Beautiful hotel with Mountain Views. The hotel looks spectacular and is very clean. The room is very spacious. Location is perfect as it shares the same building as the mall. You can use the lift which brings you directly to the mall. The mall has shops like Uniqlo, ABC Mart and many more, including a food court with various food options. There are 3 washing machines in both the male & female public onsen area, however it is pretty difficult to get a chance to wash your clothes. The hotel seems like a popular wedding venue, however it does not disrupt the stay as the guests do not seem to linger in the lobby at all. There's a Nescafé coffee machine which you can help yourself to outside the public onsen, along with Kumamoto's fresh spring water tap for drinking. For parking, please avoid the carpark infront of the mall as it is expensive. If you're facing the mall, the hotel's carpark is at the left side basement of the mall. The hotel provides a discounted price at off-peak periods. It's best to leave your hotel before 12 noon. It is paid parking and there's a ticket machine at the basement entrance of the hotel. The hotel location is perfect as it is also very close to a station.
I booked a family room for four. While the hallway was long and narrow, the room itself was quite spacious, and it was comfortable for three people without feeling cramped. The bottled water provided in the room had cute packaging, and the soba noodles served during late-night supper were also tasty.
My only issue is that the entire hotel requires guests to remove their shoes upon entry. For such a large space, it's hard to guarantee absolute hygiene, and seeing some guests walk barefoot on the floor made me a bit uncomfortable. It would be better if the lobby could provide indoor slippers after shoe removal.
The hotel's cafeteria offered a decent variety of food with a home-cooked taste. It was quite crowded, but everyone was orderly.
The outdoor hot spring in the public bathhouse had virtually no view; it was very ordinary and lacked any special features, feeling more like a regular hot water pool. It also tended to get crowded, so you'd have to go very early or very late to find it less busy.
Although there were free popsicles, comics, and a fresh milk vending machine outside the bathhouse's lounge, the area was small and constantly crowded in the evening, so I just took a quick look and returned to my room.
The hotel's location is decent, very close to the shopping street. There's a very popular ramen shop across the street that you could try, but I found the taste to be just average.
Facilities: The restaurant area on the first floor is a real highlight. They have a happy hour in the evening with over 10 different drinks, including Japanese sake, plum wine, and whiskey, plus other beverages and water. Breakfast can get a bit crowded, and the food supply is sometimes a little tight.
Cleanliness: Very clean, couldn't find a single fault with the hygiene.
Environment: It's right opposite the AMU shopping mall, and just a 5-minute walk from JR Kumamoto Station. Super convenient for dining, accommodation, and transportation.
Service: Excellent! When we checked in, due to the language barrier, three different front desk staff members helped us with the process.
This hotel is super convenient, located directly across the street from the Kumamoto Sakuramachi Bus Terminal! There's a large supermarket right next door, and the Sakuramachi shopping mall across the street is fantastic for shopping, dining, and family-friendly activities. While the hotel is a bit older, it's very well-maintained. We booked a corner room with our child, and it was spacious enough for two 24-inch suitcases to lay flat without getting in the way. Do note that there's an additional charge of 3000 JPY per night for children. The hotel's hot spring is very comfortable and quite popular. It features an indoor cold pool, a hot pool, a sauna, and an outdoor bath. Yakult is available in the morning, and various cold drinks are offered in the evening. The hotel also serves complimentary soba noodles from 9:30 PM to 11:00 PM, which were delicious! Overall, it offers great value for money.
The location itself is practically impossible to get to without a car. Parking is conveniently provided, as it's exclusive to the ryokan. The surrounding atmosphere is very satisfying. However, you'll need to rent everything from towels to yukatas at the ryokan. Breakfast is simple. There's a nearby place offering free sulfur hell steaming, so you can just buy eggs and cook them yourself (50 yen). You can also make other sulfur-based dishes if you'd like! I was disappointed that there was only one hot spring, and the water wasn't particularly special.
Overall... Spend more and go somewhere better.
The hotel staff were incredibly friendly and polite, with radiant smiles (the kind where even your eyes seem to smile). The front desk staff even came out to greet us when we checked out, offered to take commemorative photos, and helped us drive our car across the street. They greeted us again as we drove away; we truly felt their warmth and hospitality.
The room was also very large (super large for a pure Japanese-style room; I roughly counted over 25 tatami mats in the main space), and the view was fantastic, overlooking a river, with the sound of flowing water (of course, you had to open the window; the soundproofing was quite good).
The onsen (hot spring) is another highlight of the hotel. We took the hotel's free shuttle bus, which runs every 20-30 minutes from the hotel entrance. It takes you to the hotel's open-air onsen, which has five different types, all of which were amazing, though surprisingly few people were using them 😂😂😂 My friends also said it would be a worthwhile experience to stay here again.
Overall, a fantastic stay! I really appreciated the complimentary drinks and the spacious bathtub in the room. The service was excellent, and I'll definitely be returning for another visit. My only minor critique is that the location isn't the most convenient, but despite that, I found the overall experience to be very satisfactory.
I really liked the hot springs with high iron content in this ryokan: I had sore throat for about 3 weeks before the journey, but it recovered just after the first bath. We also liked that family baths are for free if they are vacant (in the evening there wasn't any problem). The staff is attentive, thank you very much. The food was delicious, and there was more than enough for a man. However, we would recommend choosing a Japanese-style breakfast, since frying eggs on a burner is not very convenient. Nevertheless, everything was delicious. As for the drinks for breakfast, there was only coffee from the coffee machine. But there is always green tea in the room (we had problems with the hot pot, so they brought us a thermos).
The only thing we did not like was the heating. However, it is unlikely to do anything with it when it is minus 3 degrees outside at night. Without heating, it was very cold, the floor was cold. But the heating is very noisy, and it is difficult to find a temperature balance. We sweated a lot at night under the blankets, and since the shower is not in the room - it is in the onsen, it was inconvenient. Thanks God, we had spare pajamas with us.
Overall, for this cost of accommodation we can give 5 points.
To be expected in such a small town, the hotel is quite old and dated. The tatami room can accommodate four futons for a family of four, but there is almost no room left for anything else. The public onsen on 1F and roof are included with your stay. This hotel is great value for money if you know what a traditional Japanese onsen hotel is like.
The room was very beautiful for the years, it was very large, the windows were beautiful, and I wanted to see the sunset overlooking the sea, the bath was very comfortable with the hot spring, but it was a pity that it was small, It was really nice because it was a hot spring, the starry sky was visible from the window and it was about to come down now, so it was really beautiful 、 The meal was also sashimi-inspired and delicious, the abalone dance is soft and thick and delicious It was good, I am very satisfied.
Very Good
8 reviews
8.0/10
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9.2/10
Great
CChristienMA great hostel, in a perfect location for exploring the Aso region. The hostel is really nice and comfortable and very well kept. I ended up extending my stay when I realised I could also take the bus from Ask to Takachiho gorge and back (¥6,000 return). It’s a great base for exploring the area and the hosts are very kind
EEntitiOverall, very satisfied.
This hotel is part of the same group as Sanmizuki and Shinmeikan.
Sanmizuki is adjacent to Fukayama Sanso, located halfway up a mountain at the source of the hot spring. Guests can enjoy free access to the forest hot spring at Sanmizuki. The hot spring quality is superb, with abundant foam.
The hotel provides free shuttle service. Before arriving, we contacted Ctrip to arrange for the hotel to pick us up from the bus station. The next day, we wanted to go to the Hirano Observatory. After gesturing at the front desk for a while, the hotel drove us there directly – a 10-minute drive! Walking would have taken an hour, thank you!
Additionally, the front desk helped us book return bus tickets at check-in (there aren't many buses from Kurokawa Onsen to Fukuoka/Kumamoto each day, so booking in advance is essential to avoid missing out!). This was very helpful.
The food was much more varied than at the neighboring Sanmizuki. The first night was kaiseki cuisine, and the second night was tomato and pork hot pot. Breakfast was different on both days, and the second day's meal included a complimentary drink. I recommend trying the perilla juice – it's delicious!
The room, although it's a 10-year-old hotel, is much newer than the neighboring Shanshuimu Hotel. The room facilities were okay; the bathroom had a slight odor on the first day, which the staff quickly fixed. However, the hairdryer was too old! Hopefully, they can replace it with a new one.
Hhzhzhz77It is on the far left of Kurokawa. It is a little far from the center, but you can still walk there. There will be a car to help you take your luggage to the bus station. It is a big hotel. The dinner is also good. The environment is beautiful. It is just not as good as the river in the center, so it is not as good. If there are many people, you can consider this place. The rooms are bigger than those of the older hotels in the center, and the conditions are slightly better. The private bath is mediocre, but the large public bath is not bad. The service is very good. They also put the bracelet I left at the front desk.
FFlightSeekerBeautiful hotel with Mountain Views. The hotel looks spectacular and is very clean. The room is very spacious. Location is perfect as it shares the same building as the mall. You can use the lift which brings you directly to the mall. The mall has shops like Uniqlo, ABC Mart and many more, including a food court with various food options. There are 3 washing machines in both the male & female public onsen area, however it is pretty difficult to get a chance to wash your clothes. The hotel seems like a popular wedding venue, however it does not disrupt the stay as the guests do not seem to linger in the lobby at all. There's a Nescafé coffee machine which you can help yourself to outside the public onsen, along with Kumamoto's fresh spring water tap for drinking. For parking, please avoid the carpark infront of the mall as it is expensive. If you're facing the mall, the hotel's carpark is at the left side basement of the mall. The hotel provides a discounted price at off-peak periods. It's best to leave your hotel before 12 noon. It is paid parking and there's a ticket machine at the basement entrance of the hotel. The hotel location is perfect as it is also very close to a station.
MM43507****Highly recommend! Each room has a private onsen, and we stayed in the 'Shizuku' room, which was incredibly spacious, spanning two floors. The open-air bath was on the first floor, which also had a tatami area where you could sleep, and a massage chair. The second floor featured Western-style twin beds, and both floors had restrooms. Having such amenities in Kurokawa Onsen was absolutely amazing! We'll definitely be back!
Oh, and both dinner and breakfast were delicious. Each room gets its own private dining room, offering excellent privacy and great service.
The hotel also provides a free shuttle service to and from the bus stop. The lady driving was incredibly patient and very kind 👍
LLei,taoOverall, a fantastic stay! I really appreciated the complimentary drinks and the spacious bathtub in the room. The service was excellent, and I'll definitely be returning for another visit. My only minor critique is that the location isn't the most convenient, but despite that, I found the overall experience to be very satisfactory.
LLiumangtu19The tatami room is definitely worth experiencing. While the room itself has a toilet, there are no private showers, as guests primarily use the hotel's excellent communal onsen facilities. These fantastic facilities boast numerous hot spring pools, opening as early as 6 AM. Although the room rate might seem a bit steep, the overall experience and amenities provide incredible value. You get to enjoy spacious lawns, beautiful mountain views, two generous buffet meals daily (breakfast and dinner), and, of course, unlimited access to the rejuvenating hot springs. All things considered, it's genuinely great value for money.
GGuest UserWe had a great stay at Kamenoi Hotel Aso Park. We booked a room in the South Building, which was spacious,clean, and had a large, comfortable bed. The hotel provides yukata robes in various colors, which was a lovely touch for guests to enjoy the onsen experience.
♨️ The onsen was large and relaxing — perfect after a day of exploring Aso.
🚗 Parking was very convenient, located right next to the hotel. Just across the parking area, there’s a 24-hour convenience store called Obentou Hirai offering ready-made bentos, hot meals, ramen, and udon — extremely convenient for late-night snacks or quick meals.
🍱 We chose a room-only package without meals, and in the morning, we visited the local souvenir and food center at Aso Station. It had a great selection of local foods and breakfast options, plus plenty of gifts and souvenirs to bring home.
Overall, a comfortable stay with everything we needed nearby. Highly recommended if you’re exploring the Aso area!
GGuest User- The hotel is located in Shirakawa, only a 5-minute drive from Kurokawa.
- The hotel is decorated in a modern Japanese style, creating a relaxing atmosphere.
- The hotel staff is definitely the highlight of this hotel, all very friendly and courteous, especially Mr. Ho Chi Fai from Taiwan, attentive service and smiling. He was keen to provide assistance when we encountered an emergency situation, which definitely made the customer feel reassured.
- The hotel offers one night and two meals, whether it is dinner or breakfast, the staff will introduce each food in detail, but also pay attention to the speed of guests' meals, the time of serving is very well mastered, spa hotel fine dining experience.
- Real hot spring water is available in the large bath and the private bath in the room. Since the hotel has only nine rooms, the large baths are quiet and comfortable, where you can relax and enjoy the hot springs.
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