Hot Springs Hotels in Nagano Prefecture, Japan

The hotel provides a shuttle bus every half hour from the L'Occitane store at the Karuizawa Station outlet mall, which is very convenient. Staying in the West Wing, it's only a 10-minute walk to the outlet, making it ideal for families with elderly members and children. The lobby has a convenience store where you can buy local specialties and snacks. There's a particular Karuizawa specialty chocolate that's delicious and not available on Taobao. The hot springs are uncrowded and clean; we went every day during our two-day stay. The room itself is pretty standard, but that's fine since you'll be out and about exploring most of the time, not spending much time in the room. When checking in, you have to choose a breakfast time. I don't think it matters much if you don't stick to it exactly, but you'll still have to queue for a bit at the entrance. It gets quite busy in the mornings, but they manage the crowd very orderly. For those traveling with elderly family members and children, I highly recommend staying in the West Wing – it's convenient for getting everywhere.

Convenient transportation and comfortable rooms. The hotel is not far from Nagano Station, about a 6-7 minute walk. Although breakfast is not served, there are convenience stores nearby. It has a large hot spring bath, spacious rooms, and comfortable beds. Overall, it is affordable and offers good value for money.

The hotel is brand new. The room is lovely and so spacious! The bed was huge and it was comfortable, we all slept well every night. Staff were courteous and attentive. We really enjoyed our stay here. The hotel location is also perfect, right on old karuizawa ginza street with many food and shopping options nearby during the day. The breakfast options were very limited and the food was the same every day, so I found it a challenge to feed my toddler. Basic food items like cereal and slice bread were not available. The fruit options were also limited and not the most child friendly e.g. pineapple, grapefruit and grapes. Also, the rooms are not made every day but you can request for the staff to clean and make the room. Overall we still had a great stay and hope to visit again soon.

Buffet breakfast was great, children eats free. We have a car so is accessible. Ski field a short 8 mins away. Onsen was nice, unfortunately not all guests followed the rules. Would be perfect if they provided Japanese toiletries in the hotel room (Dove brand provided). Room with balcony was beautiful. Overall we really enjoyed our stay, the facilities, hospitality. Highly recommended.

I stayed at this hotel for one night, and overall, it was quite a pleasant experience. I really liked my room — it was clean, modern, and comfortable. The only thing that surprised me was that the window to the balcony didn’t open, though I suppose it was designed that way. The onsen was absolutely wonderful — spacious, relaxing, and with a beautiful view of a mountain river. Definitely one of the highlights of my stay. The hotel also offers many different areas for leisure and entertainment. You can play table tennis, relax in cozy rest zones, visit small cafés and shops — there’s a lot to explore without even leaving the building. Both breakfast and dinner were delicious, with a wide variety of food to choose from. However, due to the number of guests, it was a bit challenging for the staff to manage everything smoothly. On two occasions, someone almost took my table, even though I had already placed the reservation card on it to show it was taken. That said, the staff overall were very pleasant, friendly, and helpful, and I appreciated their attitude throughout my stay. This hotel is clearly family-oriented, with many families staying with young children. There are rooms with child-friendly designs and dedicated play areas, so if you’re looking for a quiet, adult-only atmosphere, this might not be the best fit. That said, I genuinely enjoyed my stay and would consider coming back.

As a loyal Dormy Inn guest, it's my top choice for winter trips. I stayed for three nights, and even though I was worried it might be a bit old since it's been open for a while, it wasn't at all – very clean. For about 250 per person, to get a hotel with a hot spring, sauna, ramen, and massage chairs – what more could you ask for?! You don't have to book breakfast; there's a 7-Eleven next door and a Starbucks across the street. When I pushed open the door to the outdoor bath, it was snowing heavily – a beautiful moment added to life!

I highly recommend this hotel, it should be one of the best in Nozawa. The rooms are spacious and the hotel staff are also very professional and enthusiastic. I especially recommend the hotel's own hot springs, which have very good facilities and are decorated in a romantic atmosphere. It happened that after skiing, it was snowing, and the open-air hot spring felt particularly good.

For a single room, I was able to relax in a spacious room. The hotel itself isn't on the lake, but there was a lake view between the buildings lol lol The hot spring water was also very refreshing!

Stayed in the hotel for 5 nights in January 2026. Staffs were courteos and helpful. Room was large compared to other Japanese hotels, comparable to what you would normally see in other countries. The room was clean but furnitures are a bit dated, and the mattress and pillow was too soft and thin for my liking. The hotel did not have that much amenities other than the onsen, which was nice. Overall it was a good stay, albeit unremarkable.

DO NOT GO TO this hotel if you need vegetarian, vegan, or halal food, or have any food allergies or dietary requirements. The hotel says that they do not cater to these (have enclosed their email response).  It’s a really beautiful property and the Onsen is amazing. The rooms are spacious and comfortable. The dinner buffet spread is huge, but there is nothing hot for vegetarians except lukewarm pizza. Even the fried rice, Mapu tofu, and soups included fish or pork or chicken.  When I requested for something hot for dinner, the chef took chilled soba noodles, added hot water and salt, and gave those to me. For the dinner next day, I spoke to the manager in the morning and I was promised veg hot Mapu tofu, miso soup and something else. But when we went for dinner, the only special dish that had been prepared for us was cold soba noodles with hot water, salt, AND mushrooms. When I mentioned that the manager had promised additional items, the serving staff called the manager, and there was a big disagreement between the manager, the chef and the restaurant staff, and the kitchen staff refused to make anything else. The hotel is in the middle of nowhere. Even if you take a taxi to the nearest town (Nagiso), it is Yen 50,000 one way fare to get there and everything closes by 5 pm. So either choose a different hotel or bring your own food with you.