Hot Springs Hotels in Nagano Prefecture, Japan

The design is very Japanese and high-end. You can see a small hill outside while soaking in the hot spring, and with a light snowfall, the ambiance was just perfect. The hotel offers a shuttle service from the station, but we had to wait quite a while, probably because there were too many guests checking in and out around noon, and the shuttle couldn't keep up. Honestly, though, it's not that far to walk to the hotel – just cut through the outlet mall's parking lot.

The room was incredibly spacious, offering exceptional value for the price. The hotel maintains a peaceful and quiet atmosphere, which I truly appreciated. While the furniture and carpets show some slight signs of age, the overall comfort remains high. I was impressed by their Zero Waste policy; instead of plastic bottles in the room, they provide glassware and a convenient water dispenser located right by the elevator. Please note that for a two-night stay, there is no housekeeping service, which aligns with their eco-friendly initiative. The amenities were comprehensive, and the service was outstanding—truly upholding the high standards of the Mercure brand. Parking is plentiful and hassle-free. Lastly, the view is a hidden gem; on a clear day, you get an unobstructed, breathtaking panorama of the mountain range without any buildings blocking the sight. I highly recommend it for a relaxing getaway!

Dormy is so amazing 🤩 Location is right outside Nagano Station, filled with many cute shops and quaint Izakayas. We loved the free night ramen which was perfect after a cold day out. Amenities are fantastic - skincare, hair wash and dormy inn pyjamas. It was a special experience when it snowed while we were in the outdoor hot spring. Plus points for walkability to Zenkoji Temple, or you can take the bus right outside Dormy Inn. Would give this 10 stars if I could. And…. the lift has a chair to sit down. Oddly perfect addition I never knew I needed 😆

The room was spacious and clean. Located by the lake, it was convenient for walks. The hotel's large public bath and the private onsen in the room were very relaxing. The kaiseki dinner was also delicious. The flavors were subtly delightful, which I really enjoyed. Overall, a wonderful travel experience.

room was very spacious and bed was comfortable. very clean and quiet. comfy bed with firm and soft pillow availability. onsen and gym are available as well. drying room for ski equipment and playroom for kids. service was very responsive and speaks english well enough to understand request. location is near to ski resort but very much away from anything else if you are not driving. their shuttle bus to train station only operates 3 times a day in the morning and afternoon. and there are only 2 food restaurant unless you cab out. nothing much to do in the evening and night. decent food and ambience. breakfast options are same everyday but variety was okay.

We loved it here. It was our second short stay and this time we had a twin room. The room was very spacious, which we appreciate as many rooms in Japan are fairly small. The little onsen is perfect for getting a deep cleanse after travels. The staff is absolutely amazing and the highlight of this hotel

perfect location for ski beginners hotel lobby provides lots of space at easy to loiter with kids free flow of coffee n soft drinks

Front desk service is good. Friendly and ready to assist with inquiries. Room was small but enough. They gave us a change of towels everyday. Onsen was surprisingly good. Small but facilities are clean. There is also coin laundry and massage chairs on the second floor. Location is also convenient. Only about 5 minutes walk from Nagano station. There are restaurants and a 7-11 nearby.

We stayed for 3 nights with meals included. The buffet offered slight variations each day, especially with the tempura and sushi ingredients, soups, and cake selections. Everything was delicious, and we never got bored. Since we opted out of daily cleaning for our multi-night stay, we received a 1000 yen voucher for the hotel shop each time, which was a nice bonus during the busy season. The hotel layout was compact and well-organized. It was easy to get around from the ski locker to the public bath, restaurant, and front desk, making for a very comfortable stay. The only minor issue was the towels. We only received exactly enough bath and face towels for the number of guests. If you use one as a hand towel, you quickly run out, especially on a multi-night stay. I wish they had provided a few extra.

I stayed in a twin room on September 1, 2025. It was very busy with tourists, and the front desk was congested. The food buffet was more about quantity than quality, so I ended up overeating. I could hear the movement of guests on the floor above me and the sound of water leaking from the drain pipes. Water was leaking from the floor of the unit bathroom. The toilet was child-sized, and the hot water was a little hot, but I would definitely stay here again.