Hampton Inn by Hilton Richmond West Innsbrook
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Three Chopt
Hampton Inn by Hilton Richmond West Innsbrook
Innsbrook, 10800 W Broad St, Three Chopt, Virginia 23060, United States
Show on Map
Daily Mandatory Charge will be added to the room rate and includes: A 2PCT Tourism Improvement District TID Fee paid to Richmond Region Tourism.
The Hampton Inn Richmond West Short Pump hotel is located in a suburban area about 12 miles west of downtown Richmond, Virginia in the Corporate Center Innsbrook, a Fortune 500 community. This Hampton Inn hotel is accessible to Virginia Interstates I-64 and I-295. The Hampton Inn hotel in Richmond, Virginia is a 5-story brick building with an outdoor pool and decorative water fountain.
Whether traveling to Richmond, Virginia on business or pleasure, Hampton Inn hotel guests enjoy amenities which include a complimentary deluxe breakfast bar, USA Today newspaper, complimentary local phone calls, HBO and Cinemax. Our King special rooms are larger and more spacious and equipped with a VCR. Each Hampton Inn hotel room comes standard with a 25" TV, coffeemaker, iron, ironing board, hair dryer and massage shower head. We also offer an on-site exercise facility with aerobic equipment, jogging trails, bikes, Walkmans, board games, connecting rooms and cribs. If your visit to Richmond, Virginia includes a meeting, this Hampton Inn hotel has a meeting room that can accommodate up to 12 people. Laundry/valet services, meeting/banquet facilities and full service gym passes are available for a nominal fee.
Everything at the Hampton Inn Richmond West Short Pump hotel is backed by our 100% Satisfaction Guarantee!
We love having you here in Virginia at the Hampton Inn Richmond West Short Pump.Show More
We Price Match
4.3/5Very Good·Cleanliness: 4.3
All 100 Reviews
Amenities
Public ParkingFreeFitness Room24-Hour Front DeskLuggage StorageWi-Fi in Public AreasFreeSmoking AreaMeeting RoomBusiness CenterFax/Copying Service
All Amenities
Surroundings
Airport: Richmond International Airport
(35.5 km)
Train: Amtrak - Richmond Staples RD.
(12.9 km)
Train: Ashland Train Station
(30.4 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
7
Mobility Accessible King Room with Roll In Shower
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Towel
Check Availability
5
Mobility Accessible King Room with Tub
1 King bed
Has window
Free Wi-Fi
Non-smoking
Towel
Phone Accessibility for People with Hearing Loss
24-Hour Hot Water
In-Room Wired Internet
Check Availability
6
Mobility/hearing Accessible King Room with Roll In Shower
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Towel
Check Availability
9
King Room with Sofa Bed - Hearing Accessible/ Non-Smoking
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Towel
Phone Accessibility for People with Hearing Loss
24-Hour Hot Water
Check Availability
6
King Room With Sofabed-Non-Smoking
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Towel
Phone Accessibility for People with Hearing Loss
24-Hour Hot Water
Check Availability
7
Hearing Accessible Room With Two Queen Beds-Non-Smoking
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Towel
Phone Accessibility for People with Hearing Loss
24-Hour Hot Water
Check Availability
7
2 Queen Beds Room, Non-Smoking
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Towel
Phone Accessibility for People with Hearing Loss
24-Hour Hot Water
Check Availability
11
King Room with Sofa Bed - Non-Smoking
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Towel
Phone Accessibility for People with Hearing Loss
24-Hour Hot Water
Check Availability
7
Mobility Access King Room with Tub and Sofabed
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Towel
Check Availability
Hide Room Types
Guest Reviews(100)
4.3/5
Very Good
Verified Reviews- Cleanliness4.3
- Amenities4.3
- Location4.3
- Service4.3
Verified traveler
March 19, 2024
My stay was fine, but there was an incident in which was able to gain access to my room at 10:45pm, while I was inside. When I asked the staff, "how could someone else have a key to my room?", I was provided no answers.
Lynne
March 18, 2024
When we arrived after a long travel the woman at the front desk was curt and unfriendly. My veteran disabled father asked to use the restroom. Which we were advised was for guests. We acknowledged our early arrival and she dismissed us to our cars to wait for several hours. We eventually turned to the lobby for comfort, observing several people getting rooms. I overhead her complain feverishly about short staffing and lack of help. Ehe was joined by a gentleman who appeared to be a manager. He was equally complaining. She was not a happy employee and looked miserable in her role. Once we e received our keys at exactly 3:00 we made to our rooms but departed later for dinner. Once we returned this negative woman again was at the desk. My 16 year old daughter looked towards the breakfast area to see if there was a waffle maker. In the rudest and most inappropriate way, she said that area is off limits. Almost screaming. My daughter basically said just wanted to know if there were waffles tomorrow. She was clearly unhappy and just either overworked or tired. Thankfully we didn’t have to deal with her again the remainder of the trip. But her unpleasant customer service left a stain. No guests should know that a hotel is poorly staffed no matter how busy the weekend. Even the breakfast gal got frustrated when batter dripped. It was like we couldn’t even drop a crumb. Just a huge miss.
Janice
February 25, 2024
Nice size room, comfort and cleanliness. Friendly staff at check in!
Over all i would stay here again!
Jill
February 24, 2024
The hotel is extremely clean, the breakfast was very nice, and staff was very helpful. A great place to stay on our way north from North Carolina to New York
Parham
February 19, 2024
Great breakfast. Clean and spacious room. Very courteous staff. Great suburban location near basic amenities.
Erique
February 19, 2024
Smooth and quick check in/out. Seems updates were made but could have been better. Cleanliness was good.
Susan
February 5, 2024
The shower was bad. One of the shower doors kept opening during my shower, and the stream of water was not good.
Laurie
January 12, 2024
The property itself was nice, however, the front desk clerk who checked me in, once he saw that I had booked with a 3rd party, became cold (for reference, the woman who checked in before me was asked if she was a Hilton rewards member because her reservation was made by her employer, was told about breakfast, internet, where her room was located, etc) and quietly mentioned about breakfast and no more. I had booked an accessible room due to my daughter being in a wheelchair and when we got to the room, discovered that it was not an accessible room. After 12 hours in the car and multiple pieces of luggage being unloaded into the room, I was too tired and angry to go back down to the desk and deal with the front desk clerk.
As the “face” of the hotel, I expect that the front desk staff will be friendly to all patrons, regardless of how they made their reservation.
William
January 4, 2024
Great hotel, Staff was always away from desk, probably working elsewhere. Heater and AC were on auto kept switching from one to the other all night. Controls were not user friendly. Didn’t contact the office so I can’t complain too much.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
To check-in, contact the property 1 day in advance
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeWestern, American
StyleBuffet
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Show More
Property Description
- Opened: 1994
- Renovated: 2006
- Number of Rooms: 205
Daily Mandatory Charge will be added to the room rate and includes: A 2PCT Tourism Improvement District TID Fee paid to Richmond Region Tourism.
The Hampton Inn Richmond West Short Pump hotel is located in a suburban area about 12 miles west of downtown Richmond, Virginia in the Corporate Center Innsbrook, a Fortune 500 community. This Hampton Inn hotel is accessible to Virginia Interstates I-64 and I-295. The Hampton Inn hotel in Richmond, Virginia is a 5-story brick building with an outdoor pool and decorative water fountain.
Whether traveling to Richmond, Virginia on business or pleasure, Hampton Inn hotel guests enjoy amenities which include a complimentary deluxe breakfast bar, USA Today newspaper, complimentary local phone calls, HBO and Cinemax. Our King special rooms are larger and more spacious and equipped with a VCR. Each Hampton Inn hotel room comes standard with a 25" TV, coffeemaker, iron, ironing board, hair dryer and massage shower head. We also offer an on-site exercise facility with aerobic equipment, jogging trails, bikes, Walkmans, board games, connecting rooms and cribs. If your visit to Richmond, Virginia includes a meeting, this Hampton Inn hotel has a meeting room that can accommodate up to 12 people. Laundry/valet services, meeting/banquet facilities and full service gym passes are available for a nominal fee.
Everything at the Hampton Inn Richmond West Short Pump hotel is backed by our 100% Satisfaction Guarantee!
We love having you here in Virginia at the Hampton Inn Richmond West Short Pump.
Services & Amenities
Most popular business facilities
Public ParkingFree
Fitness Room
24-Hour Front Desk
Luggage Storage
Wi-Fi in Public AreasFree
Smoking Area
Meeting Room
Business Center
Fax/Copying Service
Fitness Room
Meeting Room
Show More