Khaban Bacalar Hotel Boutique
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Bacalar Municipality
Khaban Bacalar Hotel Boutique
Región 15, MZ 1, LT 217, Colonia Aaron Merino, Bacalar Municipality, Quintana Roo 77930, Mexico
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When you stay at Khaban Bacalar Hotel Boutique in Bacalar, you'll be in the suburbs, within a 15-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. This hotel is 6.4 mi (10.4 km) from Polytechnic University of Bacalar and 7.2 mi (11.5 km) from Fort of San Felipe.Show More
We Price Match
4.3/5Very Good·Cleanliness: 4.3
All 45 Reviews
Amenities
Outdoor Swimming PoolDivingSnorkelingMassage RoomParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBarRestaurantCurrency Exchange
All Amenities
Surroundings
Airport: Chetumal International Airport
(47.3 km)
Landmarks: Active Nature
(2.3 km)
Landmarks: Tirolesas Kan Kin Bacalar
(2.6 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
34
Deluxe Villa
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Electric Fan
Check Availability
29
Deluxe Room
1 King bed
Non-smoking
Air Conditioning
Minibar
Sea View
Electric Fan
Check Availability
22
Deluxe Double Room
2 Queen bed
Non-smoking
Air Conditioning
Minibar
Sea View
Electric Fan
Check Availability
11
Suite Queen with Balcony Garden and Lagoon View
1 Double bed
Non-smoking
Air Conditioning
Minibar
Sea View
Electric Fan
Check Availability
5
Double Room with Balcony
1 Double bed and 1 Queen bed
Non-smoking
Air Conditioning
Minibar
Sea View
Electric Fan
Check Availability
11
Master Double Suite with Balcony Lagoon View
2 Queen bed
Non-smoking
Air Conditioning
Minibar
Sea View
Electric Fan
Check Availability
10
Master Suite with Balcony Lagoon View
1 King bed
Non-smoking
Air Conditioning
Minibar
Sea View
Electric Fan
Check Availability
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Guest Reviews(45)
4.3/5
Very Good
Verified Reviews- Cleanliness4.3
- Amenities4.3
- Location4.3
- Service4.3
Juan
November 13, 2023
Beautiful hotel with an amazing view, comfortable rooms. I just didn’t like the service specifically at the reception, poor customer service, lack of engagement, and misinformation about the tours.
Guest User
October 21, 2023
A hotel without soul We have been there because we read a lot of good reports, but I can tell you this is not right. The hotel is nice the rooms are nice the view is nice but at the end it is a tourist trap. Why? We did not see any person from hotel. The main entrance person did tell us… „Here are many mosquitoes“ This was right! This was the last time which we saw here. Then we go to the beach. There we see a lot of influencer girls 🤮. The guys at the bar are nice. The bar is very expensive! You have no other choice. The next view was the nice rooms. There rooms are very nice!!!!! Would we come back? No!
Guest User
July 25, 2023
So this place is fantastic in most aspect including service and location .However a tad bit too rustic for urban folks and a bit on the pricey side for what it offers. First of all there are snake signs everywhere which might freak some people . We also had a small scorpion in the bathroom which I saw while taking a shower. This was not acceptable and the hotel manager brushed it by saying- 'they are not dangerous and yes there are bugs etc ' . Now I am not sure of any scorpion being not dangerous or if scorpions are considered as regular bugs ( I can say this with utter confidence - as have a personal experience with scorpion sting and hospitalization. Also if there are 1 scorpion , they generally have a nest with 8-10 in the vicinity ) He also did not offer any recourse as such. Adding this review for awareness and make the correct decision
Jennifer
July 6, 2023
This place is a gem in paradise. With direct access to the lake and 10 min away from town, the location is quiet, relaxing and immersed in nature. Beautiful views all around. Rooms are spacious and have large terraces with hammocks. The only thing I’d strongly suggest is improving the quality of their bedsheets. The thread count had to be the lowest possible, feeling rough and scratchy against the skin. Not a great way to rest at night.
Rafaela
June 23, 2023
Horrible customer service experience. They ignored several of my calls. Do not book this hotel unless you know for a fact there will be no flight delays, cancelation or any unforeseen changes to your trip. I understand most of hotels who appreciate business try to accommodate any changes due to flight cancellations and related issues, despite cancelation policies stated in your contract. This hotel will not even answer my phone calls. My flight was canceled due to a storm and of course I never made to the hotel, which I am also glad since I then learned this hotel is in the middle of nowhere with unpaved streets and far from everything. I’m actually glad I never made it. I never give bad feedback but I was also never had such bad customer service. They cannot even answer my calls. No accommodation has been made for the amount paid. They just took my money.
Sandra
October 1, 2023
Nice place to stay quite, beautiful view to lake, staff friendly .
Lucia
April 10, 2023
Let me start off by saying that the staff is INCREDIBLE. I dealt closely with Victor who’s a waiter at the restaurant and Eduardo from the front desk. These gentlemen are superb. Both are so friendly and knowledgeable and willing to help. The property itself is stunning! We had two rooms and the closer to the water the villa, the more stunning the view but we got a view to the lagoon from both rooms. Traveled to Bacalar after attending a wedding in Cancun. I traveled with my husband, son and 81yo mother. The property has a lot of stairs so that was tough on my mom and the road in to the property is very bumpy. If you’re renting a car I’d suggest a compact SUV at minimum.
I personally love smaller boutique hotels over larger resorts but with that comes less amenities which I was totally fine with but keep that in mind. This boutique hotel is still very high end. The quality of the food. The comfort. Their toiletries they provide are eco friendly.
Guest User
February 27, 2023
Beautiful place to stay at. It has panoramic windows so expect best views from your room during sunset or sunrise. Excellent service, stuff is very friendly and pleasant. The restaurant there had the most delicious food: chicken enchiladas, fish tacos (tilapia), guacamole. Still craving it nowadays. We loved that it had free kayaks. We enjoyed it during sunrise early morning. We also got massage at our porch. It was very relaxing. The hotel maintenance is perfect. Always clean, tidy and fresh. The only minus is that hot water works for just first 10 minutes of showering. So take the shower together if you love it hot;)
Guest User
January 31, 2023
A long way to travel from Australia but worth the journey. Relatively new boutique hotel 10-15 minutes out of town making it more exclusive. Nice change from Tulum. It reminds me a bit of Rock House Hotel at Negril in Jamaica. Same same but different. The staff try really hard to please. Rooms spacious and clean design. Comfortable. Restaurant menu is adequate… not cheap… not expensive. Would head into town for lunch or dinner everyday. Some good local restaurants. Guests seem to be a mix of Mexican and European… nice mix up.
Property Policies
Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: 07:00–11:00
Front desk hours: [Mon-Sun]08:00–21:00
The property will provide check-in details after booking
To check-in, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 9 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.
Breakfast
TypeAmerican, Continental
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Number of Rooms: 13
When you stay at Khaban Bacalar Hotel Boutique in Bacalar, you'll be in the suburbs, within a 15-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. This hotel is 6.4 mi (10.4 km) from Polytechnic University of Bacalar and 7.2 mi (11.5 km) from Fort of San Felipe.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.
At Khaban Bacalar Hotel Boutique, enjoy a satisfying meal at the restaurant.
The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 12 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.
At Khaban Bacalar Hotel Boutique, enjoy a satisfying meal at the restaurant.
The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 12 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Services & Amenities
Most Popular Amenities
Outdoor Swimming Pool
Diving
Snorkeling
Massage Room
ParkingFree
Airport Pick-up ServiceAdditional charge
Airport Shuttle Service
Bar
Restaurant
Currency Exchange
Luggage Storage
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Restaurant
Restaurant
Restaurant
No additional info available
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