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"Overall good. Staff service is OK. Breakfast doesn't have many choices. I'd like to see more variety in the menu. If you drive, there's an underground parking fee of $18 per day, and the parking lot is quite narrow. Big cars need to be careful when entering and exiting and parking."

"The exterior is as beautiful as a castle, and the beds and bedding in the guest rooms are the best. The staff is friendly, the food at the hotel restaurant is the best, and the price is reasonable. The Rocky Mountains seen from the pool are a work of art. If you stay here, you don't have to go to the hot springs separately."

"Suitable for young people during peak season, one person saves money"

"The location is good, next to the famous Canadian steakhouse The Keg. The service is also very warm, there are hot springs in the winter to soak, you can see the snow-capped mountains. Check-in and check-out are quick. A buffet breakfast is served daily, with yoghurt and oatmeal, and the egg yolk can also meet the needs and will be recommended."

"房間分區合理，雖然每個空間都不大，但夠用了。住一天以上其間也不會入户打掃衞生，但入住時衞生很好，温馨舒適的小公寓，總體來説很推薦。"

"The facilities in the room are relatively ordinary and a bit old, but the scenery outside the window is very good. You can see the snowy mountains and robes will appear from time to time outside the balcony👍. The service is also very good. The guy at the front desk will help take the luggage to the room."

"Overall pretty good, underground parking was rough with little space an terrible parkers. Unfortunately there’s nothing the hotel could do about people’s driving skills. I would recommend this hotel but get back early and walk if you can if you’d like to have a spot for your vehicle. "

"Easy check in and check out. Simply download their mobile app to receive a virtual key to your room, or check in in person at the Banff Caribou Hotel and Spa. When checking out, just dial ”0” to the front desk, leave the card in the room and you're good to go :) The room has been renovated and is clean and modern. They have microwave, mini fridge and kettle. You can also take away their mug as a souvenir for free. In the bathroom, they offer Rocky Mountain Soap Company products that are handmade and vegan. If you like them, you can go to their stores in Canmore or Banff, or order directly online."

"The hotel is located in a lively area of ​​Banff town. The ”Big Goose” is not far from the hotel. There is an underground parking lot. We have a lot of suitcases, which is good. But the heater is too noisy. Our room is on the first floor facing the street, which is a bit noisy. The quilt is thin. The temperature in late September is not warm indoors. Slippers, toothbrushes and other disposable items are not provided. The room is not big and the facilities are simple. The price is more than 3K, which is not cost-effective."

"This hotel is an excellent value for the location and price. Staff is friendly, the hotel is clean and comfortable, amenities are as described. You need to check in next door, but this isn’t inconvenient. The hotel allows you to use the free underground parking until 4pm on day of checkout, which is excellent. I’ve stayed here before and will be returning."