Baan Noppadol

Clean and comfortable, very close to uni which was perfect

Overall good. No toothbrush and toothpaste in the room.

I'd originally booked a room on 22 May, and had to change it to 21 May. went down personally to make the change and was advised that i can only change it once for free. so i went ahead with the change. today, had gone down again to try and change the date to 20 May and was told that I am not able to change it. after confirming that there were rooms available on 20 May as well as 21 May, I wanted to know how much i would be charged to have the booking changed, only to be told that I cannot change it anymore and had to forfeit the entire booking. my question is (1) if they have rooms available on both dates and I'm not inconveniencing anybody, and was willing to pay a change fee, why couldn't my reservation be changed? (2) the only alternative given was that I had to keep my booking on 21 May even though I cant use it, and do a new booking for 20 May. This is not the first time I'd stayed at the hotel & I will not ever be staying there again. I went down to the road to The HUB and was able to secure a room for 20 May for slightly less than half the price. this policy is completely unacceptable and is only there because the hotel is taking advantage of travellers, who are faced with inevitable changes now and then.

For the price it is a great hotel especially for the airport, but my only advice and I only stayed one night which was a Thursday night, is get a room far from the stairs, as the noise of people up and down to the early hours was very loud.

No elevator! The room is small but clean, great customer service.