Casa Jam Barcelona

We (a family of 4, two adults, two teens) stayed at Casa Jam during October half term. Casa Jam is really close to Joanic station, and Joanic links up to many other metro lines, so it's easy to get around Barcelona. We arrived quite late at night as we had a late flight. The receptionist welcomed us to Casa Jam, gave us the key to our room and explained how things worked. She also gave us a map of Barcelona and explained how to get around. I would like to mention that there's ALWAYS somebody at reception (unless they've gone for a minute to sort something out, but they're always back quickly). Staff is really friendly, and happy to help. We got the "Bon Jour" room that you can see on their website, but they've replaced the lockers with a different unit which includes a safe (very, VERY helpful!!!). The room, including the bathroom, was very clean, and it has a view of the lovely patio. Each bed has a little recess with a light and a socket to plug in your charger, etc. The size of the room is good, but we mostly relaxed in the shared area (which includes the kitchen) or the patio. In the kitchen/shared area, there are cupboards and fridges where you can store your food (there are labels to stick on your food). It's also equipped with an electric cooker and a microwave, cutlery, plates and cups, etc. There are several shops, cafes and restaurants nearby. Any requests (for example, an extra pillow) were dealt with immediately. We found Casa Jam to be a very quiet place. We had noisy neighbours one night (just talking loudly, laughing, etc, no antisocial behaviour), but as it was very late (past 11pm) I went to speak to the young man at reception and he sorted it out immediately. And I mean, immediately. There's organic coffee and black and green tea (proper tea leaves!) from the organic, fair-trade, eco-friendly shop nearby. My teenage son cheered up every morning at the thought of popping down to the kitchen to help himself to some "real coffee". In the shared area there's also a section for younger kids. Mine are in their teens, so I didn't pay attention, but there's a bean bag, a table and books (possibly some toys as well?). There are also books in different languages, some board games and a deck of cards on the shelves. In summary: well communicated but far enough from the town centre that is quiet, excellent value for money, clean, quiet and safe.

The people where so friendly and welcoming they couldn't have done any more to help and accommodate us. The place itself was so clean and cool on a few very hot summer days. Both my kids (9 and 6) felt happy and at ease and there where lots of things for them to do in the common spaces including games, books, jigsaws and colouring. The staff also gave us some great recommendations for places to eat and visit. The area is so lovely and chilled and felt very safe. With lots of squares where families hang out at night and lovely restaurants. Overall Casa JAM made me and my whole family feel safe, comfortable and very welcome. We will definitely be back.

Very bad experience, until I reach the hostel then they told me wrong reservation!!!!! I spend a lot of money to find another accommodation. Then I went to another hostel I paid 400 euros for 2 night only which is expensive, all because of this Casa jam hostel, Not recommended at all.