Guest User
September 12, 2023
I stayed at this hotel for 5 days, we noticed the air-conditioner was broken on the first night and messaged the manager. He refused to understand and told us that we had just not turned it on. We left it on to see if it would eventually cool, at which time it started to drip. By the next morning there was a huge puddle in the middle of the floor.
The manager never fixed the problem, nor addressed it.
Many of the other amenities were also broken or did not work well, the shower was locked in one position, the toilet flusher was broken and fell out of the wall, an electrical outlet came out of the wall when I tried to unplug my phone at the end of the trip, there's a loose floor tile with a sharp edge that if you step on it, can cause a painful cut.
The wifi is inconsistent, it will shut off, or disconnect.
The space COULD be beautiful if properly maintained, sadly it is not.
We stayed in the penthouse suite