Best Boutique Hotels Jilin

Chose the hotel due to the river view from the room. However, check-in experience was disappointing . Staff came across as inexperienced and arrogant. Front desk tone unfriendly and annoyed when she could not find the booking in the system, stating they were fully booked and did not offer any solutions, despite being shown the hotel booking confirmation. Finally resolved when another colleague assisted. No apology for the delay after.

Just after getting off the highway, I received a very polite reminder call from the hotel front desk staff when navigating to the hotel. After arriving at the hotel, the front desk staff upgraded the room type for free. Good environment, good service, rich and delicious breakfast. All the service staff have a good attitude, and I will stay again next time. (It’s just that I received a cute message, but it says Ms. Wen 😂 I think it should be Ms. Wen, in fact, I was really amused, haha, I hope the comrade who sent the message can check it before sending it, hahaha)

The room design is novel and very fashionable, suitable for young people to check in. Facilities: Very new Hygiene: Very clean Environment: Very close to Xiamen Street, just turn right when you go out. Many delicious foods are nearby. The basement is very bright, and there are security guards to guide parking during the day. Service: Super five-star service, KIKI at the front desk quickly helped us check in, the business is very skilled, and the service attitude is also very good, which deserves praise. The room service and management are also superb. The breakfast category is complete and very rich. It would be more perfect if we could bring some special foods from our Jilin City. When checking out, they also brought us iced mineral water. Next time I go to Jilin City, I will definitely choose this store.

The hotel is as good as always, and the price does not increase during the Spring Festival. It is worth recommending. It is very convenient to Changbai Island and Longtan Mountain. There is a drunkard street around it. Unfortunately, there are not many restaurants open during the Spring Festival. I have to complain a little. I booked a twin room and breakfast was only for one person. In short, the hotel in my hometown must be rated 5, and I hope more friends from other places will come to stay.

I would like to call it the most cost-effective hotel in Songhua Lake 1. The front desk upgraded the room to a high floor for free 2. There is a free late-night cafeteria to satisfy foodies 3. The breakfast is rich and I want to use it in the sun room 4. Although it is not possible to delay check-out, it provides a shower room. I hope other hotels can learn from it 5. The car pick-up and drop-off is really great for this price 6. This service is even better than many five-star hotels I will stay here next time

Very surprised that as an international chain this hotel has no room service. For international traveler without local phone number it is impossible to book food delivery online. By international standard this is a lower end 4 star hotel in terms of amenities and service. The front office double up as concierge.

Stayed for one night and experienced the small hot pot on the third floor and breakfast the next day. The room is clean, quiet and non-smoking, which is very suitable for people like me who have high requirements for the sleeping environment. The breakfast is rich, and I love corn, porridge and mixed cold dishes. The small hot pot is a group purchase, which is a bit wasteful but tastes good. Thumbs up. The waiters and the front desk are very warm and thoughtful, and parking is free.

The hotel is exceptionally clean, which made a great first impression. The reception staff were not only professional but also very friendly and accommodating. They provided excellent recommendations for nearby attractions and eateries, and they went out of their way to guide us on how to get there. We especially appreciated their helpful directions to a well-known local restaurant. While the room itself was a bit smaller than we expected, it didn't detract from our overall experience. The coziness of the space actually added to the comfort of our stay, and we felt right at home. One of the highlights for me was the hotel slippers—they were incredibly soft, thick, and comfortable, offering a nice touch of luxury and relaxation. Another nice surprise was the hotel’s thoughtful gesture of providing free porridge in the evenings. After a long day of exploring, it was a warm and comforting treat to enjoy before bed. Additionally, the hotel is well-equipped with convenient amenities like washing machines and dryers, which is always a bonus when you're traveling for an extended period. For food lovers, it’s worth mentioning that the hotel is just a short walk from 新兴园饺子, a famous local dumpling restaurant. The proximity made it easy for us to enjoy some of the best dumplings in the area without having to travel far. Overall, the hotel provided a great balance of comfort, convenience, and service, making it a wonderful choice for anyone visiting the area.

I read extensive reviews before I booked this hotel a few months ago, and my experience staying 3 nights here did support those excellent reviews. The services were superior and the staff very friendly and helpful. Free breakfast was good and packed with sufficient proteins and nutrients to prepare for a full half day skiing. You can rent ski equipments ( even clothing) right at the basement conveniently after you are done eating. Ski passes and ski classes can be purchased right there, with the channel discount prices, so you avoid the hassle of doing these things at the Ski Service Center. There is a Tesla Model Y always ready to take you from hotel basement to the ski slopes (the ski-in and ski-out access was closed during my stay there but in most cases you could do it) and take you back to hotel whenever you call them a few minutes ahead of time). The hotel itself is located within walking distance to the ski lifts, so even without the transportation assistance, it is manageable by putting on ski boots and just walk back and forth with your skis. The room I booked has a bedroom with 2 twin beds and a living room with TV and dining table and a kitchen sink and stove ( but no utensils yet so don’t expect to cook meals there). Bottle waters and snacks were replenished daily for free. Besides its own dinning facilities and a small grocery store on the basement, there are plenty of options to eat and shop on the Main Street just down the road from the hotel. Overall, the New Story is a happy story and I look forward to returning in a year or two. (My advice for those who can afford flexible schedules, try to come here in slow season like now outside the Xmas and Chinese New Year windows, the snow is still quite good yet the crowds are not existent and you can get really good deals in staying, though the lift ticket is still not cheap, 430 RMB a or some $60-65 a day. Much more in busy season).

One word: Amazing! The staff was friendly and helpful, The front desk staff is very efficient in checking in,especially 石雨婷,李佩航,邱思羽making me feel welcome from the moment I arrived. They were quick to answer any questions I had and were always willing to go the extra mile to ensure mystaywasenjoyable. I appreciated the ir professionalism and willingness to assist me with anything I needed. The room was cozy and comfortable, with a nice view of the city. I appreciated the attention to detail in the decor, which gave the room a warm and inviting feel. The bed was soft and plush, and I had a great night's sleep. The bathroom was clean and well-stocked with toiletries. Overall, I was impressed with the room and felt right at home.