Excellent stay over the bank holiday weekend. Staff were friendly and effecient, without exception. Added bonus was an opera dinner event on the Saturday evening which the hotel had called earlier in the week to let us know about. We had booked relatively late, so only standard rooms were available but ours did not disappoint, being well equipped and of a reasonable size, looking over the pool which had been cicely screened by hedging etc. Hotel was fully booked with various celebrations going on but the room was quiet even with the windows open. Sunday and holiday Monday breakfasts were busy, but the table service was organised very well. Lovely hotel, superbly located in the heart of the new forest.