Den Basta Hotel Bifc

A hotel full of dirt, trash and incompetent staff. Check-in around 10:00 was too early, so I arrived at the hotel to drop off my luggage. (August 15, 2022) An employee who was neither friendly nor kind, just said hello. As soon as I walked in, a plastic take-out coffee cup caught my eye. First of all, I didn't understand that something like this was put up in the hotel lobby. I thought so, and went into the lobby bathroom (to change clothes to go to Haeundae), but it was really dirty. My husband, who is French, was a hotelier, so he said he was surprised at how dirty it was. The men's restroom was also very dirty. When I went in the evening after finishing my schedule, the coffee I had in the morning was still there. Even though the receptionist has changed. Once I checked in, I went up. Hallways, elevators, just 'everything' is dirty. Honestly, it's up to us to make a reservation because we thought it would be okay after reading the reviews, but it's dirty even if it's dirty. It's to the point where I want someone to run the vacuum cleaner once. When I entered the room, the bed was made, but the bedding was covered with a lot of wrinkles. I guessed that too. Crucially, when I entered the bathroom, there were still water splatter and water splashing on the toilet bowl, and the toilet paper was torn. Personally, I've never seen a hotel cleaned like that before, so I called the reception. After coming up, I heard that there were not enough people to clean up, so I hired a new person. Since this is the hotel we went to for our Korean wedding honeymoon, we tried to make it as good as possible. The room we stayed in was an upstairs room with a "Jacuzzi". I don't know how the meaning of 'Jacuzzi' works in that hotel, but it's just a bath. Nothing comes out or anything like that. You have to get water yourself and use it, but just think of it as having a public bath there. What's so funny is that the hot water doesn't come out, so it has to come out in about 10 minutes. We were on the 9th floor, but in fact, we also expected a view. The view we actually saw was just a view from above of a building in the filthy neighborhood of Seomyeon. The outside Jacuzzi light is always on, but no one answered when I called the reception, so I had to sleep with the terrace light on. Teens going out the next day? College student? Two men who looked like they were going back and forth down the hallway with cleaning tools or something. He didn't say hello and just looked at me blankly, so I didn't say hello either. He didn't even wear a mask and went into another room. Thinking that the two of them were going to clean, I went to the reception and said, 'Don't touch our room because we don't want people who don't even wear masks to clean our room. What's great is that at this time the next day, it was still in the same place as a plastic coffee cup. I was so dumbfounded and pissed off that I really regretted paying this money and staying at this hotel. I explained various circumstances to the staff at the reception, and they said "yes" "yes". Do you want to know? They just answer, but they don't correct anything, and you talk. I attach a picture of the "premium bar" that the hotel is talking about, but it just makes me speechless. I spent the evening of the second day just like that, checked out the next day, and explained the situation to the female staff at the reception on the first day. And I asked for the manager's email. Didn't give it. I just ask why. If we know why, will the 300,000 won we threw away come back? At the same time, I sighed heavily and my husband argued with a lot of anger. This is not a matter of being a hotelier or not, being a foreigner or not, the condition of this hotel is ridiculous. never never go Especially if you are traveling with friends or lovers. I really regret staying at a hotel like Ibis for two days. Hope there are no victims like us!