Guest User
May 31, 2024
Second time we have been here… Bad choice (again). The air conditioning does NOT work, it is just a very low speed fan at best! Both holidays here have been ruined because of this. So so hot and stuffy in the rooms especially at night. Everyone complaining. Same, both holidays, 5 years apart. They say they will look at it but nothing changes. I can’t say just how uncomfortable it is. Most staff are miserable and rude, and seem to hate the English. Spanish get priority and push in front. So expressionless and non-verbal, it’s like they are taking the mick out of you to see what they can get away with. My game is to be rude back and watch them freeze and stare at you - fine, I won’t come back, your job is at risk surely? Hotel is clean, and the food and drinks are nice (but same every day and night), but you have to be comfortable on holiday, and when you are made to feel like you shouldn’t be here it kind of spoils it. Shame, Jet2 Holidays has always been great over the years (was Thomas Cook when we came here last time). Will not return to this hotel. Bonus - the railway line right at the back that everyone moaned about last time has been removed! No noise. Conclusion: You will sweat to death in your tiny, stuffy sauna bedroom… Getting ready is uncomfortable. Sleeping is so hot and it’s May. July / August will be unbearable! Rooms far too small for families, little storage, you live out of your case. Staff awful. Food and drinks ok.