Hotels in Zurich

"Everything else is fine except for some security concerns. I stayed for 2 nights. On the first night, there were strangers opened my room and immediately left while we were in the room. I immediately called reception to clarify this, and the staff assured me that only my key cards are the working key cards in the system. Didn't want the hassle to repack everything and change place, we continue to settle however we had to be extra cautious and vigilant afterwards, making sure all valuable stuff are locked in safe, taking videos of the room before we leave the hotel for our activities. I do not suffer any losses during my stay. Also, before my stay, I received a WhatsApp phising message with all my personal and booking details outlined in the message and asking for my credit card information. I didn't provide any card information and subsequently confirmed with the hotel that this was a phishing attempt. Facilities are fine, and stay was pleasant except for security concerns. I will not come back again due to the security concern."

"The tram stop is about a 6-7 minute walk away. Both times I've gone, it's been downhill, so I didn't experience the 'uphill struggle' people talk about, haha 😂. Once, I transferred to a bus and arrived in 1 minute after getting off. Another time, the tram might have been one-way, and I walked about 6-7 minutes in the other direction. I highly recommend the M supermarket nearby! 1️⃣ Although it's a bit far from the city center, transportation is convenient, and every staff member is incredibly friendly!!! The plump young lady and several receptionists with glasses 🤓 were all great. 2️⃣ Breakfast exceeded my expectations!! Compared to the industrial-style hostel by the Rhine in Basel, this one even offers free coffee and cappuccinos. Outside of breakfast hours, it's 4 CHF! The variety is also better, with a toaster, cheese 🧀, simple vegetables, fruits, oatmeal, milk, yogurt, and more than three types of meat products available~ My roommates were also interesting, so the constant snoring in the female dorm on both nights didn't bother me at all! Hot showers were perfectly fine. Mexican 🇲🇽 cartographer + fair-skinned Indian 🇮🇳 walking around the streets."

"Hotel is good, convenient to access by Tram, One disappointment was the cleaning lady opened the door even though we are inside the room resting. I don’t know how they can do it. Even the door was locked. On the second stay i got another room where door lock was not functioning, so check for door safety"

"We stayed at the Swiss Chocolate Hotel by Fassbind from 5/21/25 - 5/24/25 (3 nights). We are a family of 3 adults and booked 1 room that has (3) twin beds. Our room was on the 6th floor. It was clean and surprisingly roomy. The only problem, there's no AC (Europe hotels for most part don't have air-conditioning). We opened the window and let cooler air to come in. I am sure it's a lot less comfortable in the summer due to the heat. The most enjoyable part were the staff at the front desk. Shout out to Yosie, Katia and Martina. These ladies were incredibly helpful, knowledgeable and friendly. The owner, Mr. Fassbind, should give these ladies a 8% raise. The price for the room was also ”reasonable” for Zürich (~ $400/night). Being able to have 3 people in one room is a bonus. Most hotels will show ”sold out” when trying to book 1 room for 3 people. I really had a very positive experience at the Swiss Chocolate Hotel in Zürich and can highly recommend it. I definitely would stay here again if the opportunity arises."

"Hands down, this is a very lovely hotel and is the most glittering gem in Zürich The place is….. - located in a vantage point that is close to everything - nice and comfortable that puts it on the pedestal in the same league; - squeaky clean and spick and span; - very comfortable bed that you are mollycoddled, from the very first moment you hit the sack; - quiet and reclusive, and conveniences are a stone's throw away; - Facilities just as described Simply the best accommodation!"

"The hotel boasts an excellent location, just over 200 meters from Zurich Main Station. Turn right out of the hotel, and you're directly on Bahnhofstrasse, with all Old Town attractions easily accessible on foot. If you're planning a visit to ETH Zurich, simply turn left out of the hotel, cross the bridge, navigate to the Polybahn, and it's a quick 5-minute walk to catch the red funicular uphill. We booked for two nights. A nice perk: if you opt out of daily housekeeping service for your second day, you can redeem a complimentary drink from the downstairs bar, one per person. Our room was clean and tidy. The 'Wow' room type offered decent space, allowing us to comfortably open two large suitcases."

"I am truly grateful for the staff's consideration in accommodating my late check-in. The breakfast was also very delicious. Although the hotel is close to the airport, there is some noise from planes, but compared to other international airports, it is relatively quiet and the frequency of noise is low. I also appreciate the beverage service provided."

"Have the worst impression of this hotel. First it was overpriced but we still came for comfort . We were announced to pay 45 Franks for dog then extra 35 for parking and it seemed very greedy for the hotel. Bed wasn’t a ready for child so had to wait and wait. Amenities very basic and minimal. Felt disguised even to take pictures at hotel. Would never come again for this money and service !"

"No kettle, no fridge. 15 min away from the central station. Attached to Novotel hotel, it’s very strange. Very small bathroom. Staff are nice"

"I recently stayed at this hotel and had an excellent experience. The staff were welcoming and attentive. The room was spotless, spacious, and beautifully designed, with all the amenities I needed. The restaurant offered outstanding breakfast buffet. The location was convenient for exploring nearby attractions. Overall, a truly enjoyable stay that exceeded my expectations. Highly recommended!"