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+ Great location + Fantastic Breakfast + Lovely harbour view and while it was down to luck, we enjoyed the northern lights from the comforts of our room. - Restaurant was really busy. No system in the morning and the staff hanging around are mostly there to clean up the used dishes. There should be a queue system when the restaurant is full. Additionally, night time service seems to be overwhelmed with tour (cruise?) group and conference guests, which is understandable especially if you don’t have a reservation. But staffers should inform diners if it would take more than an hour to serve the food. - Reception not always the friendliest, though they do try to be helpful.

Hotel gave us a complimentary upgrade after knowing that we were travelling for our honeymoon! Room was clean and spacious. Toilet floor was heated, definite plus point!

The front desk service was very good. When I arrived at the hotel, there was no room available. The hotel staff told me that I could check in in 2 hours. I could go around first and then check in. I could also rest in the restaurant. They were gentle. This hotel is close to the meeting point of Aurora tour and dog sledding tour, which is very convenient.

Clean and hygienic, good service attitude, enthusiastic to call for us, show the way, introduce the attractions. You can store your luggage after check-out, and there is coffee, hot water and small cookies in the lobby for free.

The room has a living room that is quite big, the living room has a sofa bed, the dining room kitchen is connected, and the kitchen has a dishwasher, which is quite good. There is a supermarket seven or eight minutes walk away. It is very convenient to buy things and cook them by yourself. The only downside is that if the living room wants to sleep, the curtain is not wide enough to block the lights outside, and it is a bit bright at night.

Even during the busy winter holiday season, I was able to have a comfortable stay without any mistakes. I was able to eat the most delicious breakfast in Norway, which is unique to Norway. It was well-balanced, but it was really delicious, so be careful not to eat too much 😊 In the evening, it takes time when group check-ins overlap, but it's okay, they are efficient and everything went smoothly. The room is equipped with a kettle and refrigerator, which is convenient. This hotel is especially good value for money for travelers from Asia and travelers from all over the world. There are really many different languages ​​spoken here.

Great location, not far from the center of the town and not far from the best restaurants! nice repeptionist! there is only one bathroom and one shower on each floor, which can be too little at times. Worked out for us tho! We were able to see the northern lights from our window!

The location of the hotel is good, the equipment is good, but the sanitary conditions are a bit poor, the sanitation is not clean, and there are other people's hair on the pillows.

Basic hotel but you have the essentials. It is clean very close to the main street where all the shops are located. The breakfast buffet is very simple but you have a little bit of everything. You always have tea or coffee available in the hall if you feel like it. They also have a parking service in the back, it is fair but it gives you the service, I used it and although it was an ice rink at least you know that your car is ok since parking on the street is mission impossible and everything is pay.

Our best stay for the trip. The room is very big, clean and fully equipped. Good location, walking distance to the ferry terminal and 15 mins by bus to the airport. The bus stop is just the next street of the apartment. Shopping, groceries, eateries are all nearby. Lucky to see the northern light on the first night outside our apartment. Strongly recommend all to stay when you are in Tromso.