Hotel Indigo Atlanta Airport - College Park

Terrible experience! Sand on the bed, only extreme hot water in tape so you can't use it, and rude service in breakfast zone. It's a shame for IHG.

 Great place good food great area  nice people overall, great experience

we use this hotel when we are flying out early in the morning. always clean and easy to check in. we will continue to use this hotel as it is quite convenient to shuttle parking.

Very comfortable place to spend the night. The shower was huge and the bed was comfortable. Food at the restaurant was good and the staff were really helpful.

This was the worst experience I’ve had at a hotel. I waited until 7 PM for a room, the shower was nasty, no clean towels, and the restaurant waitress had an attitude. Definitely won’t be staying here anymore!

Following a flight delay, I booked a room with Hotel Indigo from my flight as it was 10:30pm and the next flight available to my destination was not until 8:25am. Upon arrival at the hotel (there was supposed to be a shuttle available-however I later learned it wasn't functional this night), the front desk informed me there was no reservation in my name. I provided a booking number and itinerary number, however I was not found as having a reservation and the hotel manager informed me there were no available rooms. The manager told me there was nothing they could do for me and told me that my booking number "didn't even make sense as their booking numbers don't start with the # 8?" I was exhausted, upset, and not sure where to go from there and the hotel manager proceeded to berade me at midnight for not having a smile on my face like the male customer they served after she had told me to move aside. I was unable to gain a response from the online support for ******* and was forced to book an uber to another hotel at midnight even though my account had already been charged 200.00 for the stay at Hotel Indigo. Following connection with ******* (once I was on the next hotel's wifi, I was advised that my 200.00 would be refunded within 7-10 business days.) I will never book another arrangement through ******* knowing this could potentially occur and I certainly will never book another reservation with IHG or Hotel Indigo after the experience with their management.

My daughters and I were in town for the weekend and decided to stay at this hotel because we stayed at an Hotel Indigo in L.A. Well the experience was not the same. Upon our arrival, we had to wait for 1 hour before a room was assigned. Btw, the room was paid for in advance. Our linen on both bed had urine stains on them. We ask for sheets to be change, it never happened. The manager acussed me of having 2 small children, needless to say my daughters are adults. The manager was very rude and mean. She refused to take accountability for things that happened at the hotel. There was broken furniture in pur room. The ceiling needed repairs, as it looked like it was going to cave in. There was 2 washclothes in the room for 3 ppl. When asked if someone could bring more towels to the room, she told me that i would need to walk to the front desk get more towels. Our room hadnt been cleaned since we arrived. We were told to put used towel in the hall before getting clean towel. I would not recommend this hotel to ANYONE. The staff was rude and disrespectful!!! Oh and might i add my daighters and i went to the nearest walmart to purchase sheets for our bed, because there was dirty linen on the beds upon check in. STAY AWAY FROM THIS HOTEL‼️