Guest User
March 1, 2024
I am still very surprised how this is a 4 star hotel. There is only 1 lift. The hall carpets are dirty and stinks. We had to ask for a dustbin for the room. Bathroom slippers are not available. The balcony is off access and dangerous. The hand held shower is broken and doesn't work properly. The pressure and temperature keeps varying making showering very difficult. No vanity kit was provided. Only a small unlabeled bottle was there in the bathroom, which i assume to be the shower gel. No shampoo, no conditioner. The mini bar was locked. Our package included breakfast and dinner. The first day dinner was a great disappointment. They didn't even have a buffet, reason being if there are only less occupants they skip the buffet. The F&B manager then filled a plate with the food from the resto bar above and gave us. Dinner food was average. I suspect they kept the better stuff for patrons above and gave us the least moving items. Food was better from next mornin. But the food is not warm always, the bacon and sausages were cold and we had to ask them to reheat it. Overall a great disappointment. The hotel is on the outskirts of the city so you will need to get a ride to reach anywhere. Nothing is there in walkable distance.