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Top rated hotels in Dallas

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Sonder at Commerce
3.9/589 Reviews
Dallas City Center
I arrived after having travelled a long distance. I was greeted by the front desk lady, and I then proceeded to access my apartment. I unpacked my items and tried to connect to the Wi-Fi using the instructions, I also tried to adjust the air conditioning to make the room slightly cooler as it was warm and not blowing cool air - this did not work. I could also not connect to the Wi-Fi therefore I could not use the television. (The television required I connect to the wifi to use the chromecast, to watch anything at all). I messaged the front desk lady and she came upstairs and tried to fix the air conditioning (without much of an apology). She also advised me to connect to the Wi-Fi of a neighboring apartment. However I later discovered this meant the tv still would not work. She could not get the air con to cool down it was around 8:00 PM by this time, and I had not eaten any food since travelling, and as Sonder do not have any food in the kitchen for new guests she vaguely told me that she would get an engineer to come and have a look at it but said she did not know when this would be. Obviously I did not want to leave the apartment because an engineer may need to come and look at the air con so this was difficult - because she was extremely vague and said she 'didn't know' when the engineer was coming. At no point did she apologize profusely and clearly say that's fine you can leave the apartment, they will access anyway. I did go out in the end and no-one came to fix it. The next the next morning I reached out to Sonder on the app directly to ask what the situation was and when the engineer was coming? As I still did not have Wi-Fi or television and I was still unable make my apartment cooler. I had not slept very well that night because the room was not cool. Once I messaged on the app she appeared quickly, so I assume it is her management team that I reach when I message on the app? She later during the trip told me not to 'chime in on the app' if I have requests!! She then came back to my room and told me that I was moving rooms. Again no apology. She did not offer a bell boy or any assistance for all of my bags - bearing in mind all of the items I'd unpacked. She just told me where the room was an that she left the door open and that was all. I was obviously very tired by this point as I hadn't slept well and I had no apology. Disgusting service. Once I accessed my new apartment, the view through the windows of the apartment and saw that I was overlooking the swimming pool. (To my knowledge and from what I had researched I understood this was the 'Waterproof Dallas rooftop pool' which hosts late night DJ events from Thursday to Sunday every week.) To be honest looking back now I realise it was the community pool on the 4th floor which I was overlooking which is very quiet however I was very tired and I did not know this, so I messaged Sonder saying that I did not want to be in a room which overlooked a loud party pool, and obviousl
AC Hotel Dallas Downtown
4.1/5101 Reviews
Dallas City Center
The hotel is very nice, right in the center of the city, only ten minutes walk from Kennedy Square, bus station, Big Eye and museum! Moreover, the front desk and service ecology are very good, and the sanitation is first-class. Although Ctrip gives it a three-star rating, it is a four-star high-level hotel!
Residence Inn Dallas Downtown
4.5/5108 Reviews
Dallas City Center
Very good 👍, the location is very good, the room is big enough and clean and tidy! Next time I have the opportunity to continue booking, the facilities are complete, the service is warm, the parking lot next to the hotel is very convenient, and the charge is reasonable for 8 hours per 12 hours.
TownePlace Suites Dallas Downtown
3.8/5100 Reviews
Dallas City Center
The room was very good, the cleaning tip was put, the waiter didn't even take it. It was very strange. There was a waiter at the front desk. The service was very general. I didn't understand what I was talking about. Others were very good. No car was inconvenient to play nearby.
The Statler Dallas, Curio Collection by Hilton
3.9/5101 Reviews
Dallas City Center
Good space for business meeting. Drive up is impressive and the staff are very willing to help. All finishes are really beautiful, and the downtown location is perfect for central gatherings. I didn’t stay as an overnight guest but I’m sure that is lovely as well. Esau was very helpful
Home2 Suites by Hilton Dallas Downtown at Baylor Scott & White
4.1/5108 Reviews
First time in Dallas and I picked this hotel because it is close to the medical center I was going too. I was very tired from the drive in and wanted rest BUT The bed was like sleeping on a CEMEMT SLAB with a tiny bit of padding and a sheet. Didn’t sleep all night long. I have never slept in such an uncomfortable bed in a hotel and I am SHOCKED IT IS A HILTON. NEVER AGAIN will I stay here nor will recommend it to any one. The breakfast was poor The parking situation is Atrocious!. The only real place to park is in a BUSINESS PARKING GARAGE next door. The garage accommodates many businesses, it is NOT just for hotel use. I almost got run over trying to walk away from my parked car, then you have to go out on the side walk and walk down the street to get to the hotel. To check out, I had to walk down the street to parking entrance, take an elevator to my car but walk a LONG distance to where it was parked. Then I had to drive back to the hotel, park in this small area to go back into hotel to my luggage! AWFUL AWFUL

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