Dongguan Hotels with Airport pickup service

Booked three rooms for New Year’s family reunion. Two of the room adjoining, third room across the hall from the two adjoining rooms. Hotel centrally located in the town center, easily accessible to shopping, restaurants and transportation. Breakfast was adequate with mostly Chinese cuisine.

I was visiting a friend in Dongguan who suggested this hotel as it was convenient for the things we needed to do. Check in took far longer than it needed to have done so due to a seemingly lack of staff training about new policies. This is not the problem of the staff as they are just following orders but it as a management problem and hopefully will be addressed in the future. The room was an unusual shape but was very quiet and clean. There was a laundry room which was welcomed as the climate in Guangdong at this time of year is rather humid and clothes quickly become damp. Breakfast was simple but adequate and the staff very pleasant. There is a subway station within walking distance, there are some shops and food options within a few minutes' walk. I would happily stay here again and hope that next time the issues I encountered on check in have been eliminated.

The receptionist at the hotel is polite and can speak Cantonese😄The room is clean and tidy, the window view is good, the chaise longue is very comfortable😃There are many restaurants and eateries at the street entrance👍

The staff of this hotel are friendly and enthusiastic, and the service details are excellent. You can see the managers' intentions: 1. The facilities can be controlled by voice. Call ”Xiaodu Xiaodu” to wake up the smart speakers, which can control lights, curtains, TVs, and air conditioners. In addition, the TV has a screen projection function, which is convenient for watching dramas, and the operation is also simple and convenient. 2. The bedside table has a USB power interface and is equipped with a three-end data cable. Apple, Huawei, and my shavers can all be charged. 3. In addition to the regular configuration of the hotel, the wash basin also has skin cream and laundry detergent, which I like very much. 4. 4 bottles of purified water are given for free, which is convenient for those who like to make tea, but I couldn’t finish it at all. 5. The sanitation of the room is very good. I checked carefully and found that many areas that were difficult to clean were also cleaned and there were no problems. It is reassuring. In addition to disposable slippers, there are additional shower slippers and disposable ones next to the toilet. Disinfectant wipes, really thoughtful.

I only stayed one night. Overall, the service is good, particularly the reception service. Polite, quick check in and check out. Facilities is good as well, strong shower and clean bathroom. A big mall next to the hotel. Many eating places to choose and rail transit just nearby, very convenience.

Very satisfied with the service of this hotel! My two-year-old daughter and I took a taxi from Shenzhen. Due to traffic jam, we didn't arrive at the hotel to check-in until 12am. I am very grateful to the front desk clerk CINDY Wu, who arranged for us to delay check-out until the afternoon of the next day. This gave us enough time to rest the next day, and the children were happy to take a bath. Cindy also helped me arrange breakfast. The breakfast venue is very comfortable and the food is very good! The hotel room bathrooms are very large. There is Wanda Plaza near the hotel where you can walk to eat. It only takes 15-20 minutes to walk to the square. When leaving on the second day, the children were very happy and wrote a thank-you letter to Cindy😀I will book this hotel again next time I come to play. 

As a three-star hotel built in the 1980s to this day, Shilong Hotel carries the memories of generations of old Guan people. The hardware facilities are well maintained, making it comfortable to sleep and stay. The service level is maintained as always. I will stay there next time. Come and stay again

This hotel is always neat. I really liked the bathtub because it was big, but the garden was a little poor. The staff are kind to you. The location of the hotel is really good.

Most of the experience was good in terms of rooms facilities and cleanliness etc. But service was the food is big question. There was no menu in the room. English speak staff was a big challenge. I ordered food twice. In the afternoon time the food served was not warm enough. The Spaghetti Bolognaise the sauce wasn't confident and the meat mince was very tough. The Malaysian curry rice was nice. The Fruit platter was also okay...though the selection of fruits was very limited. The dinner time, was even worse, they did not serve my ordered dish, they could not cancel the order, the replacement they gave to us was not cooked properly did not taste good. Both the soup were okay. moreover the communication with the hotel staff wasn't comfortable. if they did not have a particular dish they should have removed it from the digital menu and if not should have been able to cancel the order. The alternative to the dish was very ordinary. In total I spent over RMB 546 on food. I think it wasn't worth the money spent. So, Good location, cleanliness and facilities ..but service and quality of food...not good...so, a lot of improvement can be done.

The room is large, has a sightseeing elevator, the bed is slightly soft, and the bathroom is very comfortable! The parking spaces on the ground are very complete, and there are about 20 charging spaces. Unfortunately, gasoline cars often occupy the parking spaces. If you wait patiently, there will be charging spaces. Check-out is fast. Diwang Plaza is across the road and there are many places to eat.