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"**”An Outstanding Stay at Alta Vista – Highly Recommended!”**   We had an **absolutely wonderful** experience at Alta Vista, thanks to the **exceptional hospitality** of **Nandan and his team**. The **spacious, well-equipped rooms** (with both fans and AC) provided a **comfortable and relaxing retreat**.   The **breakfast was a highlight** – a **delicious, wide spread** that set the perfect tone for our days. The **prime location** was unbeatable – just a **2-minute walk to the main city center**, with easy access to **trending restaurants and vibrant spots**.   What truly made our stay special was the **attentive service and warm atmosphere**. **Great food, fantastic service, and genuinely caring staff** – we couldn’t have asked for more!   **Highly recommend** Alta Vista for travelers seeking **comfort, convenience, and genuine hospitality**. **Thank you for a memorable stay One thing which can make more effective is WhatsApp service. WhatsApp will speed up things. Service was prompt if you have a Srilanka number over phone call."

"The hotel was a little out of the way, but a beautiful location, and the owner drove me to the city center and picked me up, and also took me to the train station….all for FREE ! The breakfast was amazing (but way too much for one person). I would stay the again."

"Great hotel, with unbeatable view of Ella rock on the balcony. However the room did not have universal plug sockets, the hotel provided a hairdryer but did not fit the plug socket. It is also very difficult to get to with suitcases. Fine if you’re backpacking, but carrying suitcases up the massive hill is very difficult. Perhaps the hotel should look into purchasing their own tuktuk to ferry customers up and down the hill. Not everyone is a backpacker!"

"The hotel is 200 metres from the railway, it is possible to walk through it to the waterfall and to the nine-year-old bridge, enjoying stunning views of the mountains. The view from the balcony to the jungle, it is possible to see how the monkeys jump on the trees. In my room was dirty, repairs of the past century. Hotel owner friendly, friendly. But he is building another house, so under the windows of the building, noise, drilling from 8am and 8pm."

"Хороший отель, чисто, хозяева очень приятные люди, хорошие завтраки"

"This is the fifth hotel we have settled in Sri Lanka and, frankly, the best. A nice smell of fresh tree, clean, pleasant rooms, high ceilings and good air conditioning. And the main thing is blankets, not all hotels have blankets. We were met very welcoming, treated with coconuts. The only minus in this hotel is the hearing of neighbors. Very thin walls and at night are particularly uncomfortable, especially if neighbors lie late to sleep. The breakfast was very delicious and we were offered to try a delicious traditional breakfast from acute coconut straw with vegetables - very delicious. And here is a good coffee and very delicious ginger tea. I will definitely return to this hotel, it turned out to be a great addition to our visit to Ella."

"The hotel has incredibly beautiful views, the windows overlook the cliff, the jungle, tea plantations. The breakfast is good, hearty. The staff is very responsive, always ready to help. It's cool at night, so ask for extra blankets. The only downside is the pedestrian road to the hotel, as half of it is on concrete, the other half is on the ground, where there are leeches in the wet season, they have time to stick to you in 4 minutes of walking. The hotel can only be reached by tuk-tuk along a narrow road, the staff kindly gave us a ride to the car on the day of our departure. I would gladly stay at this hotel again."

"Дружелюбные хозяйки, очень добрые и приветливые, никаких проблем не было. Балкон с прекрасным видом на достопримечательности Еллы. Единственный минус это немного грязная постель и с крыши постоянно падала что то черное и по ночам там что то бегало) но это Шри ланка, проблемы с полом и потолком здесь распространены."

"Keeping in mind this is a 3 star hotel, the positives are the rooms are big with a balcony looking out at amazing views (ours anyway), and the pool is clean and quite big also with amazing views and a concrete elephant water feature!!! The location of the hotel is pretty good too - far enough from other properties to be quiet but close enough to Ella main drag that you can walk in 10-15 minutes or pay a tuk tuk driver double the rate of Colombo to get to and from. The big negative for us was that despite being told upon checking in that the room would be cleaned every day, it was not. And I was told the reason why was that we didn’t hand in our key for it to be done - which seems bizarre after staying in hotels for decades and not being told to or having to hand in a key in order to get a standard daily room clean. The insinuation that it was our fault for not handing in a key (not that we were told to do so on checking in) was extremely irritating. Food was ok but overpriced so we ate elsewhere (lots of options). There were lots of little things in the rooms that could be easily addressed to make them nicer - definitely not having ripped old bath towels, and removing an empty TV bracket from the wall (like a TV used to be there but not anymore - or was it just our room, who knows). All these little things add up to I really think the room rate is too high - but we are here in the high season so maybe that’s just the going rate."