TownePlace Suites Garden City

I was set up in a one bedroom suite for the first night and charged $239 before taxes. There were two tv's in the room and neither one worked. When the front desk was asked about the tv's they said their maintenance guy would be there in 2 days (not helpful). I was still charged the full price and when I went to change rooms the next day, I was stuck back in the same suite, with no working tv's. The front desk staff was very friendly but not able to help much or get someone who could help find a solution to the problems. The room was mostly clean which was good.

Google search showed this hotel as two $ out of four meaning a mid range hotel. No one told me the rate but I was charged $400 for one night. While I am at fault for not asking the rate, let’s get one thing straight, this is garden city KS, not London, not New York. This is in absolute no way a $400 a night hotel, and for them to charge that rate when they are in fact a mid range hotel is fraudulent.

Awful hotel. Room was filthy and smelled of sewage. Parking lot reeked of manure. We had reserved a king size room but were "upgraded" to 2 queens, which they did without asking or even telling us that we were getting worse bed. And it kept getting worse. Furniture was extremely dated and worn. And dirty. Which was theme, as there were dirt and stains throughout room. It's as if they knew hotel was terrible because they never even sent follow-up survey.

$200 a night for a room that was spacious, had decent amenities, but was in bad need of a refurbishment. Paint, wall coverings and furniture were beat up. And carpet was torn and or wet in spots. Staff was friendly and would have asked for a different room but none were available that fit needs of our party.

Room and overall hotel decor very tired. Work out room is a joke- especially for a hotel of this size. Sylvia may be the rudest front desk person I have every met in all my stays. Will try to stay at the Hilton or IHG for future stays. Very disappointing.

The accommodations were what I needed for my family of 5. The property itself is on the decline. There are many areas that are starting to look tired, dilapidated, and in need of maintenance.

The general condition of the property was poor Price to high for shape it’s in

Kinda small room, but clean and comfy

Stayed for a hospital visit in town. Room was good enough. Staff was friendly.