Initial room had to be changed due to a previous visitor breaking rules and smoking in room (awful - not Quay's fault), they sorted the change quickly and my eventual apartment was nice, very clean and we'll set out. Views over Newport from the 9th floor.
Unfortunately due to the height windows don't open to regulate temperature of space.
Bed was ok, but rather than being a double mattress it was 2 singles and a marked separation between the 2.
Soaps, tea and coffee provided which was very good. Shower if powerful, always a plus. 11am checkout was good and parking availability in the multistorey under the building is great, especially at only £5 for 24 hours. Paid for at reception - just park and go into the building.