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Comfort Inn Grand Rapids Airport
3.8/5101 Reviews

Comfort Inn Grand Rapids Airport

Grand Rapids|1.08km from Saint Nicholas Antiochian Orthodox Church
In my opinion, you should not stay here. Prior to the pandemic, I stayed here regularly but it’s changed. They advertise an airport shuttle from 7 am to 10 pm but I was told for hours outside of that, they will call you an Uber and pick up the charge. When I went to check in that was not the case. They said the owner had to approve all Uber charges and he would not get up at 4:45 am to approve such a charge. I would suggest giving your employees the responsibility if you are unwilling or too lazy to meet the needs of your customers. I also initially was put on the third floor but the elevator was not working so they told me they would be willing to help me with my luggage. I have a bad back and came in wearing a knee supporter. When I objected she said she’d change it to the second floor. When I told her about my mobility issues, she finally found me a room on the first floor. In the past for early departures, some items on the free breakfast buffet were always set up early. Not so anymore, there was nothing. Finally, nothing has been done to any of the rooms in terms of updating. The decor is sad and old with the same carpet and brown chairs that have been there for years. That would be ok if the place was clean but I immediately found a large dead flying insect under the toilet seen clearly from the door of the bathroom. Finally, the mattresses are not supportive and need to be changed out. I told them I would not be staying here again. I was just sad that I had prepaid my reservation and I had to suffer one last time.

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Top rated hotels in Grand Rapids

Searching for hotels near Saint Nicholas Antiochian Orthodox Church? Compare room rates and reviews to find your ideal stay.
Homewood Suites by Hilton Grand Rapids
3.8/590 Reviews
I was very impressed with this hotel! The staff is so friendly and accommodating. The lobby area was beautiful with tile and wood and a pretty gas fireplace. The bedrooms are so spacious and clean. And the bed was really comfortable. Overall we just loved our stay and would definitely recommend to others. The room rate was really great as well!
Wyndham Garden Grand Rapids Airport
3.1/5113 Reviews
I checked in late night that’s probably I been arranged to the fairest room on 2F. Elevator is far from front desk has walked 3 to 4 mins with my two big heavy luggage. Good workout but not so good for checking in late night.
Hilton Garden Inn Grand Rapids East
4.4/5102 Reviews
We stay in many Hilton properties as HH diamond members. This Hilton Garden Inn is one of the BEST we have found. Check-in was fast and flawless. Our room was clean, comfortable, and spacious. The staff was attentive and helpful. The breakfast was excellent - fresh, tasty, plentiful and the service was great. We could not have asked for more. Hilton is a premium brand and the people at this place really do hospitality right. Thanks for a great overnight visit!
Comfort Inn Grand Rapids Airport
3.8/5101 Reviews
In my opinion, you should not stay here. Prior to the pandemic, I stayed here regularly but it’s changed. They advertise an airport shuttle from 7 am to 10 pm but I was told for hours outside of that, they will call you an Uber and pick up the charge. When I went to check in that was not the case. They said the owner had to approve all Uber charges and he would not get up at 4:45 am to approve such a charge. I would suggest giving your employees the responsibility if you are unwilling or too lazy to meet the needs of your customers. I also initially was put on the third floor but the elevator was not working so they told me they would be willing to help me with my luggage. I have a bad back and came in wearing a knee supporter. When I objected she said she’d change it to the second floor. When I told her about my mobility issues, she finally found me a room on the first floor. In the past for early departures, some items on the free breakfast buffet were always set up early. Not so anymore, there was nothing. Finally, nothing has been done to any of the rooms in terms of updating. The decor is sad and old with the same carpet and brown chairs that have been there for years. That would be ok if the place was clean but I immediately found a large dead flying insect under the toilet seen clearly from the door of the bathroom. Finally, the mattresses are not supportive and need to be changed out. I told them I would not be staying here again. I was just sad that I had prepaid my reservation and I had to suffer one last time.
DoubleTree by Hilton Hotel Grand Rapids Airport
3.9/5103 Reviews
I personally think it is a very good hotel. Although it feels a bit old, all the environment inside is quite good. And very close to the airport, call UBER, about 10 minutes. And there are many shopping malls nearby. It is also very convenient to eat and eat. It is also very convenient to call a car to the city or nearby sightseeing spots.
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection
4/5101 Reviews
If there is one consistent complaint I have about many hotel rooms is that there are not enough electrical outlets (or they are poorly located) and that there is only one mirror - in the bathroom an often steamed up! I was astounded that City Flats had multiple outlets in both bathroom, sleeping areas (we have 2 CPAP machines) and the desk area. Great shower. Loved the untypical arrangement of the 2 full size beds - it was almost as there were 2 separate bedrooms. Hotel was super-quiet during our two night stay, Very short walk to VanAndel Arena as well as a multitude of restaurants & bars. The only negative we found was the parking deck around the corner and the difficulty of unloading luggage/checking in before parking car. Our view was an exposed brick wall, but in the end did not matter as it kept the room super dark allowing us to easily sleep in after a fun night in Grand Rapids!

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