The Old Inn

Visited on Saturday and we were greeted by a very pleasant member of staff who showed us to a table on the veranda (at our request) and he said a young lady would come and take our order. This is where the service went down hill having sat for 20 minutes a member of staff walked past and I ask him could we order some drinks "I mean ahh what do you mean I said some pints he stared at us like why do you want drinks at that point the young lady arrived and took our drink and food order which arrived in good time and tasted delicious (I should hope so at just under £23 each) We finished our meal and drinks hoping to order dessert and more drink but again a no show from the waiting staff (30 minutes this time) At this point we decided to leave and pay our bill Not sure I would return due to bad service and prices.

Overpriced and under whelming menu. Even if someone else is paying we wouldn’t go back. Complained by email that we were very ill after eating the same dish and struck down at the same time. They did phone but obviously it had nothing to do with the food. Cannot prove otherwise but hardly a coincidence.

Only came for a return lunch food was delicious but builders radio and grinder near outside terrace drove us inside on a beautiful sunny day. Once in the beautiful oak panelled bar/dining room we found a lovely window seat but the rap music plus was FAR too loud. Not as we remembered but food and service was excellent. Someone told me once that you should never go back to somewhere you liked...maybe I've learnt.

I was here for the Spark Retreat by Pete Rollins in 2019 and again in 2022. This place is unstoppable in its charm, comfort and appeal. The staff are fantastic and the food is excellent. It's a quick walk to the sea, surrounded by great forests and farms. Just a quick ride to Belfast. Romantic, inspiring and restful

Attempted to go to the Old Inn for a meal but was unable to get parked, the car-park was full and the small street it's on was packed with cars (I feel sorry for anyone who lives here). I had to give up and we went elsewhere. This hotel does not provide adequate parking for it's business so I will avoid from now on

Booked through Blue Book one night bed and breakfast. Nice location close to Belfast and the coast in a very quaint village. First impressions lovely welcoming reception and lobby open fire and concierge. Would have been nice to have been offered some help with the bags as there is no lift and I walked past several times with several suitcases. Nice room, Old World. However, cleanliness was not up to standard. Incredibly dusty and rubbish left from previous guests, not what you expect from a galgorm property or blue book hotel. Dined in the bar, service was incredibly slow, and I had to ask for starters to be cleared. Staff friendly but seemed stretched. Food for the price is pretty basic, and quality was sub-standard. Overall experience way top over priced for the end experience. Breakfast Nice, really friendly staff, a la carte offering nice and good quality but the continental really strange offering. Ham Hock and Salmon Terrine, a strange offering on a breakfast buffet, in my opinion. Limited cereal, no selection of pastries or sweet options. It's just an odd selection overall. Shame as we had travelled a significant journey for a celebration with no gesture.

I have thought very carefully about this as some aspects were excellent and some very poor. I think that a true average rating would have been 3 or 3 stars but I thought that unfair as the good aspects should be rewarded. I just hope that the management take note and look at the problems. I think it only fair to start with the good. The absolute highlight was the food. We love to do foodie trips but this trip was intended for touring and not so much the food but actually the food here was exceptional. The chef deserves the highest compliments. The rating would have been much lower without his contribution. It really was exceptionally good. The second highlight was the room. We had a suite and it was superb... but...if only it had been maintained properly. More of that in a bit. On the negtive side, the staff and service were very variable. The first night we stayed (24 April) we were served by a man in the bar. We said we were booked in the restaurant and asked to see the menus. he came to take the order. We were expecting to be ushered to the restaurant when he brought the food to our table in the bar. We asked about the restaurant and he said "well you might as well eat here now". This really is not what we expect from a hotel of this class. The second night we were there, we just went to the restaurant ourselves. For balance, some of the service was excellent. Special mention for the Polish girl in the bar (sorry, we did not get her name). She was brilliant on both nights, positive and friendly and helpful with a smile. She should be in charge and also training the others. I mentioned that the room was good. It was but let down by appalling lack of maintenance. Do they have anyone checking the rooms? The layout and design of the room (room222) were superb but let down by problems. The bathroom mirror had over half of the bulbs not working. That is not an exaggeration, it was over half of them off. The shower required 2 strong hands to turn on and even then with difficulty. The toilet seat was hanging on by one hinge. Simply not good enough! I should say that the room cleaning staff were excellent but clearly in fear of the managemnt and frightened to report anything. Not the way to manage a hotel. So, all in all, this is a lovely place and could be so excellent but needs some better maintenance and people management. Just hope somebody takes note.

We had a wonderful relaxing stay here. Rejuvenating spa facilities, fine food and a comfortable room made our break a real treat. The staff were very friendly and most helpful. The beautiful walk into the Country Park beside the Inn was fabulous - the waterfall is definitely worth a visit.

We stayed here as a couple for a birthday celebration. The hotel is charming and the staff were so attentive across the hotel. The spa is lovely. Food was local and fresh, we went for the two night package including one evening meal. Close to Belfast so we got some good shopping in too. Highly recommend