Wu'an Hotel (Hangzhou East Railway Station Jiubao Subway Station)

The hotel room is OK, but there are some useless equipments taking up space. Picture 1 is a super large drum washing machine, which says "cannot be used" and has no power supply. Picture 2 is the refrigerator cabinet under the coffee bar, but the door is locked, which wastes some space. The only special thing is the environmentally friendly slippers in Picture 3, which seem to be customized and marked as not for sale, and are quite comfortable to wear. The hotel is very close to Jiubao Road subway station, and there is also a shopping mall nearby, which is very convenient for living and eating. The only problem is that the car entrance is not obvious. I took a few taxis, and each time the taxi driver missed the entrance and asked us to walk back at the exit.

The front desk service is not good, the tone is very aggressive, the front desk of a hotel that costs about 100 yuan is better than this. I ordered several takeaways and asked the robot to deliver them. The takeaway said he didn't know how to operate it, so I asked him to put it at the front desk. I called the front desk to ask the delivery. A lady answered the phone with an impatient tone. I thought to myself, I didn't provoke you. She was complaining to me that the takeaway was lazy and said he didn't know how to do it. The takeaway was put into the robot and delivered directly. Did the takeaway not put it in and made you unhappy and complain to me? What does that have to do with me? Is it tiring to put it in the robot? I have stayed in so many hotels with robots, but this is the first time I have encountered that the takeaway must be put in the robot. Doesn't your hotel fall under the scope of the front desk's work? Most of the time, it's not the front desk that asks the takeaway to put it on the shelf, and the front desk staff puts the robot to deliver it? Some hotels have set passwords to prevent the takeaway from touching the robot. I called and asked you why you complained to me, is it appropriate? Since you can put it, just put it and deliver it. I don't want to hear you complain nonsense and your tone is so aggressive. Don't you like this job? Also, the wallpaper at the door of the room decoration is cracked and not repaired. The bedding and bath towels are also very ordinary, not worthy of the price. I called the front desk to ask if there is a data cable, and he said there is a data cable in the cabinet. I looked and found that it was a data cable that was charged by scanning the code. It's too cheap. I live in Hanting next door and it doesn't have this thing. Which mid-range hotel with robots has this thing? You can live without a data cable but you can't have a charged one. Generally, you can borrow a data cable at the front desk. The only thing worth mentioning is the slippers. The quality of the slippers is great. Some of the 5-star hotels I usually stay in are not as good as this. The quality is the best in the same grade! This price is very average. It's better to stay in Hanting so that I can still get points.

I stayed at Katsuta Hotel on a business trip. The room was quite large, the mattress was very comfortable, the duvet was very comfortable, and the robot delivered the food to my door after I ordered. It was a good experience. In addition, if you need soap and razors, you can get them from the cleaning lady or the front desk.

The hotel lobby is very large and grand. The sofas in the lounge area are very soft and comfortable. I caught up with Linda's brown sugar ginger tea. I had a cup of warm tea. It was super comfortable. She was very considerate. In addition, the room was clean and refreshing. The area was large for hotels of the same price. The bedding, bathroom, sofa, lighting, air conditioning, and large floor-to-ceiling windows were all great. It was a great experience. I called the room service several times when I checked in. The response was very fast. Once the smart robot delivered it to my door, and once the service staff delivered it to my door. It was a very good experience. The main location of the hotel is also convenient. It is next to the subway entrance. It is very convenient to go to Hangzhou East Station and visit West Lake. I am generally satisfied.

The room is quite big, but the lighting is dim, the soundproofing is average, and the service is good.

Very satisfied! There is a small robot that delivers food, so the children ordered a lot of takeout...

Overall, I am very satisfied. The room is very large, but the light buttons in some rooms are relatively old.

The bed is quite comfortable and the bathroom has no odor. But if you want to take the slippers away, there is a charge. Please make it clearer if it is printed on the bag. I just threw the bag away.

It is within walking distance to the subway station and only four stops to Hangzhou East Station for high-speed rail. There are two family rooms to choose from. The 65-square-meter one has a 2-meter double bed, which is quite comfortable to sleep in. The bathroom is also large and there is a separate cloakroom. The TV in the middle can be switched between both sides, and the design allows adults and children not to disturb each other. There are also some children's toys in the room. The hair dryer is not powerful, but everything else is good.