The Sono Hanoi Hotel

The Sono Hanoi Hotel Reviews

The Sono Hanoi Hotel

No. 56 Hang Dau, Dong Xuan, Hoan Kiem, Quan Hoan Kiem, Hanoi, VietnamView Hotel Details
The Sono Hanoi Hotel
The Sono Hanoi HotelThe Sono Hanoi HotelThe Sono Hanoi Hotel
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Guest Reviews of The Sono Hanoi Hotel

9.1/10
Great
67 review
Verified reviews
Location9.1
Amenities9.1
Service9.2
Cleanliness8.9
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All reviews(67)
Positive reviews(51)
Reviews with photos/video(2)
Great service(8)
Great location(5)
Negative reviews(3)
Moshik
Deluxe Double Room
Stayed in Mar 2025
Family
22 review
10/10
Outstanding
Posted on Apr 26, 2025
Great location, right next to the old quarter. Great breakfast and friendly stuff.
Guest User
Deluxe Double Room
Stayed in Mar 2025
Solo traveller
1 review
8.0/10
Very Good
Posted on Apr 22, 2025
Great location! Timely response! Super helpful receptionists ( Mr Luke is really nice and helpful) Clean room/ nice breakfast ! ) great time! :)
Guest User
Deluxe Double Room
Stayed in Oct 2024
Solo traveller
19 review
7.5/10
Posted on Nov 11, 2024
Excellent service from the reception who speaks perfect English and so willing to help with everything. The room is not what you see in the pictures. The toilet is horrible and not easy to access in and out.
Kazuki
Superior Twin Room
Stayed in Oct 2024
Business traveller
9 review
10/10
Outstanding
Posted on Nov 15, 2024
This hotel is located in the Hanoi Old Quarter. A welcome drink was provided at check-in. There are some free snacks available at the reception. The staff are extremely friendly.
Sultan Moniruddin
Deluxe Double Room
Stayed in Jun 2024
Business traveller
6 review
5.0/10
Posted on Jul 28, 2024
Its okey and compare to price its seems higher than surround hotel
Алёна Кукла
Junior Suite With Balcony
Stayed in Apr 2025
Couple
10 review
9.0/10
Great
Posted on Jun 1, 2025
Easy to get to, 4 minutes from the bus stop, the rooms are already old, but it is, the price is too high, there is a night market nearby, 15 minutes from the lake, you can take the 09 bus to the oceanarium, the complex, it goes all over the city, the staff is mega responsive and pleasant, you need to order breakfasts, not bad and tasty
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Guest User
Superior Double Room
Stayed in May 2025
Travelling with friends
3 review
10/10
Outstanding
Posted on Jun 5, 2025
I slept alone, but the accommodation was clean and the room was upgraded. Above all, the staff was really kind and even saw me off on my way out.
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Guest User
Deluxe Double Room
Stayed in Apr 2025
Solo traveller
55 review
9.0/10
Great
Posted on Jun 1, 2025
Located in the old town, the front desk service is very good, the English pronunciation is clear, and they will guide you to the elevator. The breakfast is average. The room facilities are just so-so, it's good to be able to use them normally.
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STANISLAVABK
Junior Suite With Balcony
Stayed in Jan 2025
Couple
3 review
9.0/10
Great
Posted on Mar 27, 2025
The hotel is small but cozy, the room is large with a balcony (view of the road). Breakfasts are acceptable, delicious. Convenient location!! On weekends there is a night market nearby and you can walk to the lake in 10 minutes
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Superior Twin Room
Stayed in Nov 2024
Family
7 review
9.5/10
Amazing
Posted on Dec 30, 2024
Great location. The sign with the hotel name is long and small, so it's hard to find. A different hotel name is written larger. The shower water is a little lukewarm. The breakfast buffet was delicious.
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UweEhlers
Deluxe Double Room
Stayed in Nov 2024
Couple
17 review
9.0/10
Great
Posted on Dec 30, 2024
The hotel is centrally located and easy to reach. The room was large, the beds comfortable and the facilities good. The bathroom is very small but clean. Staff friendly and always helpful.
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Oksana77
Superior Twin Room
Stayed in Mar 2025
Travelling with friends
46 review
8.5/10
Very Good
Posted on Apr 26, 2025
Very small room, breakfast also leaves much to be desired.
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Guest User
Stayed in Apr 2025
Other
10/10
Outstanding
Posted on May 8, 2025
Staying at The Sono Hanoi was the ideal beginning to our journey. Lee and the staff were incredibly welcoming and helpful, making us feel at home right away. Their tips for places to visit and eat were great, and the private Cao Bang tour they arranged was unforgettable. Highly recommend both the hotel and their tours!
Guest User
Stayed in Apr 2025
Other
10/10
Outstanding
Posted on May 6, 2025
The Sono Hanoi Hotel was perfect for our family. Lee and Alex were incredibly welcoming and full of helpful tips about Hanoi. The rooms were clean, breakfast was delicious, and they even arranged a great Ha Long Bay tour for us. We truly loved our stay and can't wait to return!
Guest User
Stayed in Apr 2025
Other
10/10
Outstanding
Posted on Apr 30, 2025
We booked The Sono Hanoi Hotel through their website, and Lee was quick to respond to all our questions. She even helped us arrange a Ha Long Bay cruise at a great price and stayed in touch via WhatsApp the whole time. The room was simple, clean, and cozy, with a soft queen bed, TV, small fridge, and coffee/tea facilities. The bathroom was spotless and well-equipped. The staff also gave us great tips for nearby restaurants. The location is super convenient - close to Long Bien & Dong Xuan markets, Hoan Kiem Lake, and more. I’d definitely recommend this hotel and would stay here again without hesitation!