Two stars maximum. The service is appalling. Indeed, check-in starts at 17:00, however, the building itself only opens at 17:00, thus, regardless of the indoor seating areas, guests are forced to sit in their cars or go elsewhere, or should you be a hiker without vehicle, you're naturally forced to wait outside in the cold like a dog until said time. I have never in 130+ countries and a decade of travel come across a hospitality business, irrespective of the price/standard that won't allow it's own guests a place to wait (especially when they actually have such space!) until the specified check-in time. Appalling is an understatement! When the doors did indeed open, nobody bothered to inform those of us who hax already been waiting, and upon entry all of the lounge radiators were switched off and likewise the lights too! The only redemption from a 1 star review was that the room was nice, and that is it!