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"The room is big, the bathroom is also big, and the stay is very comfortable. The front desk service is great, and check-in and storage are very convenient. The breakfast is standard, and the dining environment is good. Snow-capped mountains, churches, cherry blossoms, green trees... The hotel is in a great location. Going out to the left is the main street, where you can eat and shop; going out to the right for a few minutes is Interlaken East Station, which is very convenient to go to Jungfrau! PS: The paragliding gathering point is just across the road from the hotel, which is very convenient."

"Amazing service from the staff. Convenient as it’s close to bus stops which is free of charge within Interlaken and easy enough to the main station (Interlaken Ost). Gorgeous view from the room and nice to have the breakfast included in the morning"

"The overall experience is average, basically self-help."

"I recently had the pleasure of staying at Hotel Merkur, and I couldn’t be more impressed with my experience. From the moment I arrived, the staff made me feel welcome and ensured my check-in process was quick and seamless. The hotel lobby was inviting and beautifully decorated, setting the tone for the rest of my stay. My room was absolutely fantastic – spacious, clean, and thoughtfully equipped with all the amenities I needed. The bed was incredibly comfortable, ensuring a restful night’s sleep after a long day of sightseeing. The bathroom was spotless, and I loved the toiletries provided. The hotel’s location was perfect, situated close to the interlaken west station and local shops, making it easy to explore the area. I also enjoyed the morning breakfast in the restaurant, and the food exceeded my expectations – delicious, fresh, and served with excellent service. Overall, I had a truly memorable stay at hotel Merkur, and I wouldn’t hesitate to recommend it to anyone looking for a comfortable, convenient, and high-quality hotel experience. I’ll definitely be back on my next trip!"

"Apparently the hotel did not receive my booking at all, although i had documents showing otherwise. I had to call trip to get them to discuss with the hotel what happened and there were a lot of miscommunication and it was very frustrating for me since it wasnt my fault but trip and the hotel's. However, the staff was still very nice, and manage to provide some solutions for me and my friends."

"The hotel is located between Interlaken West Station and Interlaken East Station. Bus 103 is just outside the hotel and you can reach Interlaken Ost. The hotel is well equipped. Kitchenware, tableware, dishwasher, and microwave are all available, but you need to take out the garbage before leaving to ensure the basic hygiene of the hotel. The breakfast is also good, especially the boiled eggs, which are cooked just right and very tender. In short, this is a highly recommended hotel for family travel"

"My stay at the Hotel was absolutely fantastic! The bed was incredibly comfortable, perfect for a restful night’s sleep. The Wi-Fi was fast and stable, perfect for working or streaming movies. The bathroom was spotless and well-maintained, making every shower enjoyable and invigorating. Additionally, the towels were exceptionally soft, providing a luxurious feel worthy of a five-star hotel. I highly recommend this place to anyone looking for a perfect stay!"

"We stayed at this hotel for 6 night in late May 2024. Our room is big enough for 3 and the view facing the river is very good. It even has a balcony. The hotel is about 10-15 min walk from Interlaken West station. It is close to the main street but not noisy at all."

"In the morning, when you open the door of the terrace, the snow-capped mountains in the distance are right in front of you, and the fresh air is refreshing; in the sunshine, when you sit on the terrace, paragliders will fly over your head from time to time. When it gets dark, light a candle and drink a cup of tea, and you will feel comfortable and relaxed..."

"The hotel is 10 points clean, the staff is friendly, and there is breakfast, which is pretty good. However, he was not allowed to pour water freely and had to drink it from the water pipe himself. Although he said he could drink it, I also went to the supermarket to buy water. "