Kemal Paşa Mah. Atatürk Bulv. No: 4, Istanbul, TürkiyeView Hotel Details
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1 night
Grand Durmaz Hotel Guest Reviews
3.7/5
27 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.7
Service3.7
Cleanliness3.7
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All Reviews(27)
Positive reviews(19)
Reviews with photos/video(1)
Negative reviews(8)
Hari
Stayed in Nov 2021
Solo travellers
44 review
2.0/5
Posted on Nov 28, 2021
Unfortunately nothing is good in this hotel except location,small rooms with old dirty pillows, and bedsheets with blood stains and they never changeit for 3 nights, very old torn towels, most staff not even smiling or replying greetings, road noise annoying, the back room door can't close, they opened my room without knocking the door which can’t lock up from inside , generally it's not even one star hotel.
Guest User
Deluxe double Room
Stayed in Mar 2022
Couples
2 review
4.5/5
Great
Posted on Apr 1, 2022
The location is by far the best. Next to market, opposite to tram station. 5 mins walking from old bazaar. Market, restaurants everything. Frankly speaking i was not impressed with the rooms that looked way better on the internet than the actual ones. Decent breakfast and you might need to pay if you want an Omelette or your choice of egg {15Lira only}
I will never recommend this Hotel to anyone the manager and the owner are very very rude. The manager threat us if we don't pay for a socket, which i had lent from him with his permission that to for a night in emergency because we lost our socket which I bought from the him earlier, he threat us that if we don't pay him in our absence he will take our luggage. He didn't end here he disrespect us very badly and treated us like we are beggars that to for just 30 TL. He spoiled my nightout party. We didn't felt safe in this hotel. Request everyone not to choose this hotel we had really very very bad experience. Rooms are also very very small. There was no coordination from the hotel when we asked for some information about the city. Also when i asked for sewing kit from the reception the manager sent me broken sewing needle on request from another he said he don't have other i trusted him but i was shocked to see when other day I told a staff about the kit he immediately gave me 2 kit. Seriously this hotel doesn't provide a warm and safe environment for tourist.
Guest User
Stayed in Apr 2023
Other
0 review
1.0/5
Posted on Apr 12, 2023
They are not the nicest people. They Wanted to charge us extra for our 9 year old child because they were claiming that she should be counted as an adult. They Wanted 30 euros extra per night. We refused to pay and called destinia right away in front of them and as som as they saw us calling destinia they backed and said that its ok and We dont have to pay. They tried to get more money but didnt succeed. The only good thing is the location. But i Will NEVER go back to this hotel.
Guest User
Stayed in Mar 2023
Other
0 review
1.0/5
Posted on Mar 25, 2023
Hotel with smallest of rooms. Front desk guy is rude., especially if u cannot speak local language. Never ever as a tourist book this place, had a horrible experience. The whole Turkey experience was ruined by staying in this place for 2 days.
Guest User
Stayed in Dec 2022
Friends
0 review
4.0/5
Very Good
Posted on Dec 8, 2022
I like this hotel on several accounts: 1. Locationwise, it is central and easy to remember especially for tourist like me. 2. Small room yet complete what you need for and quality fixtures 3. Breakfast has variety of choices, plenty of local cuisine which I enjoyed a lot. 4. Friendly and helpful reception both at frontdesk and restaurant 5.I like tha restaurant has rooftop view. Nice to admire the sky in the morning. 6. Very clean. Suggestion: reading lamp
Verified traveler
Stayed in Feb 2022
Business travellers
2.0/5
Posted on Feb 11, 2022
It was not a good expierence, had to change room because of smoking smell. Washroom was not up to mark. Breakfast was ok. Will not stay again
Guest User
Stayed in Dec 2021
Family
0 review
5.0/5
Outstanding
Posted on Dec 17, 2021
Its was my fourth stay at this hotel, again i enjoyed my trip, the staff in hotel like a family. Thabk to reception manager mr mohammed and thanks to the conceirhe mr serkan, we will back only to this hotel.
Nabil
Stayed in Jan 2022
Other
4.0/5
Very Good
Posted on Jan 26, 2022
I liked the stay. But room temperature
was bit cold. Location great
Verified traveler
Stayed in Aug 2021
Other
1.0/5
Posted on Aug 10, 2021
The room was small and the light was dim. When we checked in there was an issue with the water but they fixed it an hour later. The Internet connection was almost non existing..
However, the staff were all nice and welcoming and the hotel is close to the tram station.
ahmad
Stayed in Dec 2021
Family
5.0/5
Outstanding
Posted on Dec 20, 2021
Its the best hotel in istanbul, the staff so pleasure ,