Grand Mercure Chengdu East

A very cozy hotel, you can see it when you get out of Sancha subway station, and it takes about 6 minutes to walk to it. The hotel has convenient transportation. Even if you walk to the No. 1 gate of the Expo, it only takes about 20 minutes. The air is fresh and the flowers are blooming all the way. The environment is very beautiful. The overpass downstairs of the hotel can directly reach the opposite Linqi Vitality City, which has a variety of food and milk tea shops, and it is very convenient to eat. The hotel has done very well in details, such as smiling service, friendly attitude, help with luggage, free drinks, fruits, double room cards, room cards and electricity cards are completely separate, etc. The hotel rooms are also equipped with refrigerators, microwave ovens, induction cookers and other kitchen furniture and appliances, which fully meet the various needs of customers. The room height is also much higher than other hotels, reaching the standard of star hotels. Living here is not oppressive, and the body and mind are relaxed and happy. The hotel's beds and pillows are very comfortable, and the toothbrushes and toiletries are completely wooden, easy to use and environmentally friendly. The most surprising thing is that the hotel also gives disposable bath flowers for convenient showering. I have stayed in many hotels, and this is the first time I have encountered such thoughtful service. The area around the hotel is safe and quiet, especially at night, which is very conducive to rest and sleep. In addition, there is a lake next to the hotel, where you can take a walk when you have time, which is another experience and impressive.

The rooms are comfortable, quiet, safe and sanitary. The staff are polite and have a good service attitude. The hotel is surrounded by beautiful environment, convenient transportation and a wide range of restaurant dishes.

The suite I booked was OK. But it had a bit of a decorating smell. To be honest, the service was average. When I was taking a shower, the drain was clogged and all the water overflowed in the room. After communication, the master came to fix it. I asked the cleaning lady to come and clean the room because it was full of water. No one came for half an hour. I called the front desk again and waited for about 20 minutes, and the aunt came. She said she couldn't clean it. No tools? After almost an hour of communication, I was told that she couldn't clean it? I said, won't you clean it after we leave? Who will be responsible if I fall down when it's so wet? The aunt still didn't clean it. Finally, I said that I would report it to the front desk again. The aunt said to wipe it. The key is to wipe it with the bath towel in my room 😂😂😂😂Although I know that the hotel bath towels are not clean, you shouldn't use bath towels to wipe the floor in front of customers? Or wipe the toilet ☹️☹️I'm really speechless😓

The butler service is very good. The airport pick-up service provides convenience. The soundproofing facilities are good and I slept well. The breakfast is rich, nutritious and healthy. Disposable bath balls are also provided. This is the first time I have encountered this in my hotel experience. It feels very pleasantly surprised and considerate.

The hotel is efficient and fast from booking to check-in, the service is good, the environment is clean and comfortable overall. Convenient for travel.

Cleanliness: New hotels are all super clean Environment: The nearby Starbucks subway is very convenient, quiet and has good greenery. Both Chinese and Western food are available, and they are also very delicious. Service: Every little brother and sister is warm and gentle I will stay here again next time I come. I like it so much. Airport shuttle bus transfer: It is very convenient to go to the airport. Overall, I really like this hotel. The experience is great.

The room is clean and tidy, and the service is attentive. The girl at the front desk attaches great importance to the guests' opinions. The concierge Ke Kang has a good attitude of actively solving problems and considers the guests. I will choose Grand Mercure Eastern Hotel next time. It is close to the subway station and Internet celebrities. The libraries are very close, and there are many kinds of bread for breakfast. The freshly cooked porridge and egg rolls are recommended.

Bob's service attitude is very helpful. I think the hotel is also very perfect. The concierge Angie is also very good. She helped me with my luggage and brought me water.