Guest User
March 1, 2024
Sadly, very disappointing. Several years ago, I regularly stayed at The Kenilworth, when it prided itself on being ahead of the game. Gorgeous rooms with coffee machines and luxurious bathrooms with brilliant showers. Sadly, the attention to detail is gone. The removal of the coffee machines immediately lowered the bar, with UHT milk & coffee sachets in place instead. And the delicious continental breakfast from times gone by, replaced with below average croissants in packaging or more packaged cakes/wafers. (That was on the two of the four mornings when the breakfast was served - the other two had no breakfast offer at all) No explanation was given other than the hotel is closed on Sundays - no offer of a refund for the lack of breakfast was offered either. Maybe I should have investigated further when I saw that the name had changed from The Kenilworth to 61 Warwick Rd.