Schuchmann Wines Chateau,Villas & Spa

We booked a Two bedroom villa on their website. The information given for the villa clearly mentioned Full kitchen with kitchen supplies. But when we checked in we were informed that the kitchen cannot be used for cooking but only for heating. The General manager is a misbehaved guy and refused to acknowledge the error in information given on website He had the audacity to say that it's not an Airbnb accommodation but a hotel. He argued that there is no mention that kitchen can be used for cooking. By his logic Bathroom doesn't mean it is used for taking bath. This guy is not for to be a GM of such a big hotel. If this is the attitude the hotel is going to close very soon. They do not even reply to reviews on Tripadvisor. I hope the owners take suitable action.

The best place in Kakheti, very friendly staff and delicious food. clean indoorpool with outside hot tubes. beautiful view of the allazany valley and environment. We had unforgettable massage with grape seed oil and amazing bath of Saperavi wine. Wine tour in the cellars and wine tasting was amazing.

There are no words to describe this place, you just have to visit and enjoy... The environment is surrounded by vineyards, amazing views of the Alazni Valley and the Caucasus, delicious Georgian cuisine and delicious traditional Georgian wine, wine spa, friendly staff... heaven on the earth

Staff was very helpful and friendly. The wine tour was amazing. Wine is very cheap and very tasty. Liked swimming pool and gym is pretty good. Great view on mountains. Stayed for one night but the experience was great. Planning to go again.

Would give it 4.5 bubbles but there’s no way to do it. Pros: -the property is absolutely gorgeous -the complimentary wine tasting is wonderful where they explain the traditional wine making process -the room was decent and the bathroom functional -staff were courteous and efficient -breakfast was decent, just that it was cold -we had requested for airport pick-up and it was seamless -the restaurant is nice with wonderful mountain views Cons: -frequent power cuts which affects the water supply in the bathroom -if your room is in the main building on the top floor, remember there’s no elevator. So with luggage it becomes a little challenging

there was no hot water in the shower during our stay. we complained in the evening of our arrival, nothing was done. we called in the morning, still nothing was done, until we already had to leave. at the check-out, instead of apologizing, we received a very rude response. breakfast was poor, one of the worst we've seen in Georgia. the whole experience was disappointing, definitely not what we expected from a place with such pretentions.

Booked the family room. Upon arrival, the manager was very rude, and trying to force us to put our 8 and 10 year olds alone in a separate room. When we insisted on getting the family room (which he had initially agreed on), he left us stranded with no sheets and pillows for the sofa bed where our kids were supposed to sleep. We spent all evening asking for sheets and pillows, being assured they would be brought to out room, and we didn't get the sheets and pillows until 11:50pm!!! By then, the kids were already asleep, and making the bed was a huge ordeal. I would NOT recommend this place for its service! Otherwise, the location is beautiful and the food is very good.

The most beautiful place I have ever visited. Great view and amazing food. Amazing pool and sauna. Didnt want to leave. We will comeback for SURE. Small but clean rooms. I wish i would stay there longer