Phuket Hotels with Kitchens

"The facilities of this hotel are fantastic and the location is good for the market and water park. However, the service was really disappointing. Upon arrival, we were told we were upgraded from a studio to a one bed which sounded great. However, the only difference between the rooms was an additional privacy screen which was stiff and difficult to move as well as being covered in smears and dirty. When we booked the hotel we were excited about the amenities including the free fitness classes. The QR code to book this took me to a link to pay for them so I messaged reception on the WhatsApp which they had informed could be used for “any questions”. The reception couldn’t help and didn’t give any advice other than go to the gym - we were on our way out and the class was at 9am the next day so we ran up there. There were no staff in the gym and the restaurant staff also couldnt advise as to where the staff were. We then walked down to reception for advice again - they told us go to the gym, we said we had done this and they then said wait until the class and just show up as they didn’t know the process to book. As a hotel that advertised the fascilities and gym classes it’s quite shocking that the reception wouldn’t be able to advise on the booking system - it genuinely felt like they didn’t want to help. Given the class was at 9am I didn’t want to just turn up in case there wasn’t space. After 10 mins back and forth they conceded and radio up to the gym and ask a staff member to be there. We then go up there again and the gym staff member ALSO didn’t know the proper booking process. Eventually they took our email addresses to add us to the list. This took an unnecessarily long time with a lot of run around and staff that really didn’t want to help us/know the internal processes - these are things I would expect any hotel staff to know as a minimum. We were originally looking at coming back to stay for a month or so in their apartments as the price is great however, the poor service and lack of knowledge of processes has meant that this hotel has lost a potential repeat customer."

"We stayed in a room with direct pool access for 4 nights and had a very warm, welcoming hospitality experience overall. The staff were excellent, but the hotel itself and its facilities were a bit hit-and-miss. The property feels dated and could use some renovation—the buildings show discoloration, and there was mold in the bathroom along with an unpleasant odor, possibly from the septic system. One highlight was the complimentary minibar, which was replenished daily with water, soft drinks, Chang beer, whisky, vodka, gin, snacks, and even a lovely small dessert in the evening. Getting around can be a bit challenging without your own car or motorbike, especially for elderly guests, as the hotel is located on a hill about 15–20 minutes from the town center. There is a shuttle service to and from Jungceylon Shopping Mall, but it only runs every couple of hours and stops at 9 PM. Breakfast offered a wide variety of options, and I’d definitely recommend booking a rate that includes it. The rooftop bar and restaurant are a standout feature, with stunning panoramic ocean views and a great selection of drinks and cocktails."

"Location of hotel is great. Walking distance to many places such as Jung Ceylon, Bangladesh Street and the beach. Love e service staff too who had suggestions on the food and also allowed me quickly to change room due to bug issues. Also love the amenities - swimming pool at rooftop with a bar, allows me to enjoy the sun but away from the crowd. It also has bathtub, for me to soak 😃 However, suggest the hotel should go thru a face-lift, some parts look rundown. Overall, price paid is worth the stay... would go back to this hotel when I m back in Phuket."

"Very friendly and helpful staff here. Enjoyed the rooftop pool, and the buffet breakfast (great omelets). Walking distance to Surin beach (10-12 min), with a 7-11 and or Tops along the way. Couple different restaurants close by, or you can eat upstairs in their restaurant. We also used Grab and ordered food In a few times. Each room has its own secure wifi, rather than open wifi for the whole building. They do have unsecured wifi avail in the lobby and restaurant as well."

"The receptionist and crew were very nice. The environment and facilities were up kept in good condition and is not as terrible as what you may imagine. A very recommended place for travellers to relax with an affordable amount of budget"

"The hotel is advertised as having a gourmet restaurant, but in my opinion the food did not quite meet gourmet standards. That said, we booked a sea-facing unit and the view was absolutely magnificent — very peaceful and calming. Kamala Beach in general is a quieter area, which we really appreciated. There is a shuttle service provided, but the timing is quite limited. Given the price guests pay for this hotel, it would be better to have more frequent shuttle services instead of fixed timings. That said, it only takes about 10 minutes to walk from the hotel to the main street where there are many shops and restaurants, so it is still manageable. One issue we faced was that there was no clear sign or button in the room to indicate housekeeping service, and as a result, we ended up not having housekeeping during our stay. The phone line in the room also needs attention, as there was noticeable disturbance noise when calling reception. Overall, it is a nice place to stay with beautiful views and a relaxing atmosphere, but there are some service and maintenance areas that management could improve further."

"I absolutely loved staying at this hotel. It’s very budget-friendly, but the quality exceeded my expectations. The room was spacious, clean, and comfortable, and having a swimming pool made the experience even better. The hotel has a beautiful, aesthetic home-style concept, perfect for anyone who enjoys taking OOTD photos. For Muslim guests, it’s very convenient as there are many halal food options nearby. The location is also strategic, as it’s not far from the Old Town Night Market. We rented a motorcycle during our stay, and it was very easy to explore the area since many attractions are located nearby. You can also park your motorcycle inside the house compound, which adds extra convenience and peace of mind. The staff were very friendly and helpful, which made our stay even more pleasant. Highly recommended, and I would definitely return again"

"I've been to Phuket at least 20 times, but this was my first solo trip staying in Rawai Beach. The hotel offered decent value for money. It's a quiet spot, despite being in a busy area, pretty standard overall. The room cleanliness was good, and it was cleaned daily. Breakfast was okay, enough to fill you up. My only complaint is the poor soundproofing of the room's windows and doors. The Spanish-speaking guests next door sat outside their room, drinking, smoking, and chatting until 1 AM. The smoke even seeped into my room, making it really hard to sleep."

"Recommandation trip = Excellent séjour ! Hotel magnifique, calme , loin de l’animation du coeur de patong, sur la route de Kamala. Hotel paisible, piscine magnifique à débordement avec vue sur la mer. Plusieurs bassin dont un à remous. Chambre spacieuse avec grande salle de bain. Toujours propre avec un service ménage à toute heure. Un personnel souriant et serviable. Une climatisation idéale qui rafraichit la pièce sans tomber malade. Hotel que je recommanderais sans hésitation."