Booked this hotel with all inclusive When we arrived reception asked for chocolate in exchange for key cards or if we don’t have one - 10€. WiFi was not included and they were impressively angry when we asked for two different WiFi passes. Staff at the hotel was incredibly rude, refused to serve drinks after we already had few since they’re “extra money” although we booked with all inclusive. Drinks are served in plastic cups. Menu everyday was the same. They had two meals that were changed between them. You won’t have a lot of options in fruits since they serve only pears, apples and oranges. Cleaners don’t change sheets just turn them upside down. Towels and toilet paper won’t be new/added unless you ask them. After cleaning few items were missing, although they weren’t expensive. In addition I put my AirPods in shelve and couldn’t find them after cleaning, when staff was asked about it, they refused to talk and said I should know where I put my belongings. Reception/manager reads reviews in front of guests on nearby table and just laughs that people are complaining too much. Guest aren’t happy with the programs because there are none! If you want to have a little bit of party, clean and safe place with tasty food, this is NOT THE PLACE!!! It’s pretty quiet apart of music from nearby hotels. City center is also not so far away. I wouldn’t come back to this place ever, because they laugh at customers and in general this place isn’t the place to have a nice holiday. Wouldn’t recommend it AT ALL!