InterContinental Kuala Lumpur

InterContinental Kuala Lumpur Reviews

InterContinental Kuala Lumpur

165, Jalan Ampang, Kuala Lumpur, 50450 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 50450, MalaysiaView hotel details
InterContinental Kuala Lumpur
InterContinental Kuala LumpurInterContinental Kuala LumpurInterContinental Kuala Lumpur
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Guest Reviews of InterContinental Kuala Lumpur

9.0/10
Great
1011 review
Verified reviews
Location9.1
Amenities8.7
Service9.0
Cleanliness9.1
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All reviews(1011)
Positive reviews(942)
Reviews with photos/video(261)
Delicious breakfast(150)
Too noisy(40)
Convenient for shopping(38)
Clean pool(33)
Great swimming pool(33)
Close to metro(30)
Delicious buffet(10)
Luxurious(7)
Negative reviews(68)
Baixianshengbaixiaosheng
1 Super King Classic
Stayed in Jan 2026
Family
90 review
9.0/10
Great
Posted on Feb 4, 2026
The location is definitely quite convenient, with two subway lines intersecting nearby. It's not far from KLCC Park. Booking early gave me a good value for money. The breakfast was just so-so. The pool was under maintenance during my stay, but I was able to use the one at Pullman.
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Guest User
Classic Room
Stayed in Dec 2025
Family
30 review
10/10
Outstanding
Posted on Feb 5, 2026
The room is very spacious, and the bed is absolutely huge, easily accommodating two adults and a child. Although the hotel is a bit older, the facilities are well-maintained and very clean. The breakfast was also good, offering excellent value for money.
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Guest User
2 Super Single Classic City View
Stayed in Dec 2025
Other
36 review
10/10
Outstanding
Posted on Jan 29, 2026
True to its renowned brand, this hotel thoroughly impressed me with its environment, facilities, service, and breakfast. It's also just a ten-minute walk from the Petronas Towers. Since I booked in advance, the price was quite reasonable. I highly recommend this hotel!
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Guest User
2 Super Single Classic
Stayed in Dec 2025
Solo traveller
1 review
9.5/10
Amazing
Posted on Jan 27, 2026
Excellent location within 10 minutes walk to Petronas Tower. Large rooms with full amenities. Friendly and attentive staff. Good buffet breakfast. Highly recommend.
Lajiaoshashou
1 Super King Classic City View
Stayed in Dec 2025
Solo traveller
15 review
6.0/10
Posted on Jan 25, 2026
I booked the room around 2 AM, but the check-in process was a nightmare. The staff had zero smiles the whole time. I'd booked a king-size bed, but they told me only a twin room was available. It took over two hours of back-and-forth just to check in. Ctrip's customer service was quick to respond and offered compensation, but honestly, the whole experience was really bad.
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xmpipen
1 Super King Classic City View
Stayed in Dec 2025
Business traveller
5 review
9.5/10
Amazing
Posted on Jan 29, 2026
Very close to the city center, and the breakfast was great. The staff were okay, pretty standard. The facilities are a bit old but still acceptable. The Petronas Towers are just a five-minute walk away, you can get there on foot! And the water in the fridge was super cold.
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Guest User
1 Super King Classic City View
Stayed in Dec 2025
Family
3 review
9.5/10
Amazing
Posted on Jan 21, 2026
The room was spacious and bright, and the bed was perfect for families, being comfortable and large enough. The bathroom was also a good size. However, it's a shame there was no body lotion. The cleanliness was excellent, and the staff were all very friendly, greeting us whenever we came and went. The only downside was the noisy 'speedsters' at night; if you're a light sleeper, I wouldn't recommend a room facing the street. As for breakfast, there was a great variety of dishes, including many local specialties. I highly recommend the Indian paratha and the noodles. They also have freshly ground coffee available for takeout. Overall, I was very satisfied with my stay.
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6/8
Guest User
2 Super Single Classic City View
Stayed in Dec 2025
Travelling with friends
50 review
8.7/10
Very good
Posted on Jan 14, 2026
Facilities: The hotel's decor is a bit dated, and I felt the soundproofing wasn't great. Around 1 or 2 AM, the sound of motorcycles rumbling outside the window was incredibly loud! I could hear it clearly even on the 22nd floor. Service: The staff were quite friendly and welcoming, actively greeting guests and helping with luggage. A pleasant experience overall.
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Guest User
1 Super King Classic City View
Stayed in Dec 2025
Family
14 review
9.7/10
Amazing
Posted on Jan 13, 2026
This is our second stay at the Intercontinental, and the hygiene is exceptional. The bed is a massive 2.44 meters, easily big enough for a family of three. The staff are also very warm and attentive! A truly recommendable hotel. The breakfast is excellent too.
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whitmouse
1 Super King Classic City View
Stayed in Dec 2025
Family
81 review
9.2/10
Great
Posted on Jan 7, 2026
The location is superb, right in the heart of Kuala Lumpur, very close to the Petronas Towers and the subway. The breakfast selection was quite good, and the service was nice too. The lobby had a pleasant aroma. The concierge and breakfast staff provided the best service; the front desk and others were a step below. Aside from the slightly dated facilities, everything else was fine!
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Wohaizhishigebaobaone
1 Super King Classic
Stayed in Dec 2025
Family
49 review
8.5/10
Very good
Posted on Jan 2, 2026
Perhaps because I requested a quiet room, the hotel assigned me one at the end of the corridor. However, the air conditioning in that room had a problem; it kept making a harsh, horn-like noise. Someone came to fix it, but it started again at night. The hotel offered a room change, or rather, an upgrade. The new room was much newer, with freshly replaced carpets, making it feel clean and grand. The standard rooms, however, still look quite old. But this 2.44-meter king-size bed is incredibly family-friendly for a family of three. The bedding was very clean and new, and both the concierge and front desk staff were very polite. Check-in and check-out were prompt. There's a convenience store downstairs, and it's about a 12-minute walk to the KLCC Twin Towers. The room was very quiet, with no noise from the traffic downstairs. The hotel didn't replace the toilets during renovation; they're still the old style from years ago and often continuously run water. If the toilets were replaced, it would be absolutely perfect.
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zhuhengxin
1 Super King Premium High Floor
Stayed in Nov 2025
Family
5 review
10/10
Outstanding
Posted on Jan 24, 2026
Chose this hotel for New Year's Eve in Kuala Lumpur. When traveling abroad, it's always best to stick with international five-star brands. This place is just a few hundred meters' walk from the Petronas Towers. After watching the New Year's fireworks, I went back to my room and had a late-night snack. The price was reasonable, and the service was excellent! In Kuala Lumpur, tipping 2 MYR can get you even better service.
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Anna1105
1 Super King Premium Club Lounge Access
Stayed in Nov 2025
Travelling with friends
25 review
10/10
Outstanding
Posted on Jan 3, 2026
The room was spacious, and the breakfast selection was quite rich. It was convenient to take the subway to TRX, and it's also close to landmarks like the KLCC Twin Towers, just a few subway stops away.
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juliaxx1534
1 Super King Classic City View
Stayed in Nov 2025
Family
14 review
9.5/10
Amazing
Posted on Dec 28, 2025
The hotel's location is excellent, very close to the Petronas Towers and the subway station. The room was spacious and comfortable, and the breakfast offered a good variety. The only thing I hope they improve is the gym; the equipment is a bit limited. Overall, it's great value for money and highly recommended.
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Guest User
Classic Room
Stayed in Nov 2025
Family
27 review
10/10
Outstanding
Posted on Dec 29, 2025
The hotel is clean and the location is great, making it convenient to get around. The room is quite spacious, and the breakfast is abundant and delicious. The service is also excellent, and the price is reasonable and acceptable. The bedding is comfortable.
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