Four Points Hotels in Kunming

The hotel champions eco-friendly practices. Our room was spacious, bright, and comfortable, and having two bathrooms/washrooms was incredibly convenient. The front desk staff member was very professional; after checking us in, even though his shift was over, he kindly helped us carry our luggage to our room. The hotel has its own parking lot, making parking easy. Getting around by taxi is also very convenient, and if you prefer to walk, there's a Wuyue Plaza commercial complex just a few hundred meters away with plenty of dining and shopping options. Its proximity to Kunming South Station is a huge plus, allowing for good control over travel times.

I brought my son to Kunming and we felt very comfortable and secure at this hotel. The room was bright and clean, the large bed was cozy, and the bathroom had a sleek design (I particularly loved the frosted glass door in the picture). Welcome drinks and a tea set were all provided, making it tempting to just stay in. The hotel even gave me a complimentary room upgrade, and the service was incredibly thoughtful. It's perfect for both business and leisure; I'll definitely choose this place again next time~

Our stay at the Four Points by Sheraton Changshui Airport far exceeded our expectations. A special thank you to customer service agent Xiao Yang, who provided attentive assistance via WeChat from airport pickup until check-in. As my elderly parents prefer plain food, she went above and beyond, coordinating with the restaurant multiple times to specially prepare meals that suited their taste, which made us feel incredibly welcome and comforted so far from home. The hotel environment was also a pleasant surprise; the hillside garden behind the hotel was lush and green. Even better, we were upgraded to a room with a view! The sight of the vibrant greenery outside our window was so relaxing. This trip was truly made wonderful by such thoughtful service.

The location is incredibly convenient! It's just a 20-minute drive to the airport, and you can walk to MixC Shopping Mall and Donghua Farmers Market. Getting to Old Street takes only about 10 minutes by taxi, making it super easy to get around and explore. The room was spotless, and the facilities were clean and well-maintained. The soundproofing was much better than I expected. The staff were all so friendly and polite, always quick to help with any issues. The breakfast spread was also excellent, and the rice noodles were delicious. My stay was absolutely perfect!

Facilities: The facilities are quite comprehensive, but the shower pressure is really low and the temperature is hard to control – it's either too cold or too hot. Other aspects are fine; there are plenty of places to hang clothes. No complimentary fruit or drinks, which the nearby Hilton Garden Inn does provide. Hygiene: It's good, but there are no bin liners in the rubbish bins, which is very strange. I even specifically asked the front desk, and they said that's how it is. It feels a bit unsanitary; having a bin liner would be much more hygienic. Environment: The surrounding area is still under construction, but since the hotel is on a higher floor, it's not affected. The hotel's decor is quite stylish and appealing. Service: Overall, the service is prompt. However, I must complain about the breakfast. There was a severe shortage of seating, forcing guests to stand. For a hotel of this quality, such an embarrassing situation shouldn't occur. The dining experience was very unpleasant, even though the breakfast selection was varied and tasty.