Four Points Hotels in Kunming

I have to give a shout-out to Shirley's service at the hotel! The staff were incredibly kind and patient, always taking the time to answer any questions thoroughly. Check-in and check-out were seamless and quick. Housekeeping did an amazing job, the room was spotless, even in the corners, and there was always plenty of hot water in the bathroom. The overall environment was quiet and comfortable. Both the service and facilities were top-notch – highly recommend!

This newly opened downtown hotel, built in 2025, is a gem! It's just a 3-minute walk to Kunming Old Street, Shuncheng, and Jinma Biji Archway. Plus, there are tons of amazing food options nearby, making it the perfect base for any food-loving adventurer. The entire room features smart controls, and the bedding is incredibly comfortable. While the hairdryer isn't a Dyson, the Laifen is still excellent. We even received complimentary welcome fruit upon arrival, and the minibar is entirely free. The concierge was proactive in helping with our luggage, and the views from our 28th-floor room, overlooking the city lights at night, were stunning. The 24-hour gym is a huge plus, allowing me to work out whenever I wanted – a truly thoughtful amenity. Many star-rated hotels are still stuck with traditional satellite TV, so it was a delight to find that this one offers screen mirroring that works seamlessly. The smart entertainment system is a standout feature, and I give it a big thumbs up! (*≧∪≦)👍🏻 Now, let's talk about breakfast: The selection of Chinese and Western dishes is extensive, including many authentic Yunnan specialties. The rare pea flour, kumiss, five-color glutinous rice, and flower cakes were all outstanding and delicious. My only regret is not getting to try the Eggs Benedict – a slight disappointment. The restaurant service was exceptional. The staff were friendly and attentive, proactively guiding us to our table. They even offered coffee to go, cleared plates promptly, and provided warm and thorough service throughout. This truly enhanced my experience. Justin Liu deserves a special mention for his proactive enthusiasm and prompt responses. Five stars!

I checked in early in the morning and was transferring to Xishuangbanna the next day. The service was excellent. Facilities: Quite new and well-equipped. Cleanliness: Very clean with no unpleasant odors. Environment: Quiet and close to the airport. Service: Airport pick-up and breakfast provided. Facilities: Quite new and well-equipped. Cleanliness: Very clean with no unpleasant odors. Environment: Quiet and close to the airport. Service: Airport pick-up and breakfast provided.

The hotel facilities are complete, clean, and hygienic. The front desk service is professional, meticulous, and patiently explained everything. The room is comfortable. Every service detail in the hotel reflects the staff's thoughtfulness towards guests, making every guest feel the warmth of home. The hotel's location is excellent, right next to MixC. It's a 10-minute walk to Donghua Farmers Market, and not far from the old town. Next time I go to Kunming, I'll definitely stay at Four Points by Sheraton again.

My overall experience during this stay exceeded expectations, and I really have to commend the front desk staff, Raven. I arrived at the hotel feeling a bit tired with my luggage, but Raven was incredibly warm and friendly throughout, always with a gentle smile that instantly put me at ease. The check-in process was handled skillfully and efficiently, showing great professionalism, and I was registered very quickly. She also proactively and thoroughly informed me about breakfast times, elevator locations, and nearby places to eat and visit. She patiently answered every question I had without any perfunctoriness. The room was clean and quiet, and the facilities were in good condition. Coupled with Raven's thoughtful and attentive service, the overall comfort of my trip was significantly enhanced. It offers great value for money, and I will definitely choose this hotel first next time I'm in the area. I highly recommend it to everyone.