Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Sep 18, 2026|Comfy Queen Room
Guest User
I spent a long time choosing a hotel on Ctrip and saw that this one had the highest rating. I booked two nights, just to give it a try, and indeed, the high rating is well-deserved. You can walk to the hotel from the train station. As soon as I entered, the front desk lady was incredibly welcoming and even helped with my luggage to the room. I had some truffles that needed refrigeration, and as soon as I asked, a lady immediately came to help take them down to the fridge. The service was excellent, so I promptly extended my stay for another two nights. The staff in the breakfast restaurant were also very enthusiastic, and the breakfast was quite good – very impressed! When my friend came to pick me up, parking was also very convenient as there's a dedicated parking lot 🅿️. Next time I go to Kunming, I'll definitely stay at this hotel again.
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Price per night from:£39
Posted on Sep 7, 2026|Manyu High Altitude Scenic Double Bed Room With Marshall Sound System & Morning Sun View
WingEEComing to Kunming Paperman, I realized just how competitive hotel service can be!
Let's start with the human touch:
1. They set up a WeChat group for butler service; upon arrival, the butler met me downstairs.
2. A beautiful welcome flower basket.
3. Whether I was out or in the evening, they'd let me pre-select afternoon tea snacks and deliver them to my room.
4. When I accidentally scraped my foot outside, they quickly provided iodine swabs and Yunnan Baiyao adhesive bandages.
5. I unknowingly left my bracelet in the restaurant in the morning; when I reported it at 10 PM, the butler team returned it to my room in 13 minutes – incredibly efficient and well-organized.
6. They proactively offered daily linen and duvet cover changes.
7. Every time I passed the front desk or saw hotel staff, they were always smiling and greeted me warmly.
8. Breakfast was available until 1 PM, plus afternoon tea and late-night snacks, truly allowing for sleep flexibility and no worries about food.
Now for the hardware and details:
1. Full set of caviar toiletries – excellent to use.
2. The vanity came equipped with cotton facial towels, mouthwash, earplugs, etc.
3. Dyson hairdryer; after washing my hair with caviar shampoo, it was so smooth I didn't even need a comb.
4. Truly blackout electric curtains.
5. The latex memory foam pillow was genuinely comfortable.
6. Both the overhead rain shower and wall-mounted shower could be selected to run simultaneously with a button; the temperature was stable and water flow abundant, making showering a real pleasure.
7. The rooftop infinity pool is great for photos, and the design and decor of the restaurant and floors are thoughtfully done...
There's so much more I could write; it's got everything a star-rated hotel room service should have. The only flaw was an uncontrollable power outage in the evening, leading to the elevators being out of service for several tens of minutes? But all things considered, that's completely insignificant. I love this level of competitive hotel service, and I'll definitely choose Paperman again next time I'm in Kunming!
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Price per night from:£103
Posted on Aug 10, 2026|Twin Guest Room
Guest UserFive stars to the DoubleTree by Hilton Kunming Airport! From the lobby environment and room cleanliness to the breakfast and airport shuttle service, everything met a high standard, making for a very comfortable stay. I especially want to commend Cai Cai. I was quite tired upon arrival, but Cai Cai was incredibly patient, efficiently handled my check-in, thoroughly explained all hotel services, and even offered thoughtful advice regarding my flight schedule. Any questions I had were answered promptly and properly, truly demonstrating exceptional service. The hotel maintains excellent quality control, and with such outstanding staff service, it has become my go-to choice for layovers in Kunming. I highly recommend it to anyone traveling through Changshui Airport.
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Price per night from:£47
Posted on Sep 4, 2026|Leisure Deluxe Double Bed Room
2ZI booked this hotel because I had an early morning flight. They offer an airport shuttle service every 30 minutes, which is super convenient.
The front desk staff was amazing! Even though my room didn't include breakfast, they gave me a small pastry, an egg, and milk when I was checking out and getting on the shuttle to the airport. They also called me in advance to remind me about the shuttle service. Highly recommend!
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Price per night from:£19
Posted on Aug 31, 2026|Elegant Queen Room
-ElmiraI always stay at this hotel when I come to Kunming; I'm a loyal customer. This time, the male staff member at the front desk provided excellent service – he was enthusiastic, attentive, and very patient. He proactively helped me switch to a more suitable room, considering my needs, and made the check-in process efficient and thoughtful, which made me feel incredibly welcome. The hotel is clean and tidy, and the overall service and environment are impeccable. It offers great value for money, and I had a very comfortable stay. Also, I discovered the coffee at the entrance is quite good.
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Price per night from:£41
Posted on Sep 13, 2026|Superior King Room
Anonymous UserFacilities: This is an older five-star hotel with retro yet luxurious facilities.
Cleanliness: The bedding and bathroom were very clean.
Ambiance: The hotel hallways, with their warm lighting and wood-textured walls, along with the plush carpets, made me instinctively quiet my footsteps. The bedding was also very comfortable, and the soundproofing was excellent, allowing for a peaceful rest.
Service: The service was very good and satisfactory.
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Price per night from:£45
Posted on Aug 10, 2026|Deluxe Hot Spring King Room
HuiyalanI stayed at this hotel for 5 nights. I was quite hesitant before choosing it, especially after reading about the negative elevator incident, which made me really worry about safety. So, every time I took the elevator during my stay, I was on edge. The main reason I decided to stay was for the hot springs and swimming pool, as it's been raining a lot in Kunming recently, and I figured we'd just enjoy the hotel. Honestly, I wasn't particularly impressed with the service, and the facilities are quite old, very old. If it weren't for the constant rain and traveling with a child, I probably wouldn't have chosen this hotel. Especially after visiting Fuxian Lake, the comparison really highlighted its shortcomings.
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Price per night from:£46
Posted on Feb 19, 2026
Kasitewuliaohua
Overall, it was genuinely great. I stayed here with my parents and child, and the beds were quite large. The breakfast was plentiful; though I didn't get to try it, my parents did and they were very happy, which made me happy too.
The front desk staff was excellent. When my child wasn't feeling well, they told us which hospital to go to, and all our questions and issues were communicated and resolved promptly.
The hotel also has a laundry room.
It was a pleasant stay, and the location was convenient for getting everywhere. Really good!
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Price per night from:£39
Posted on Aug 24, 2026|Superior 2-bed Room
Guest UserThis hotel was the best one during our entire Yunnan trip. The room wasn't huge, but it was very well-designed and matched the price perfectly. One thing that was really important for me as a mom was that there was no carpet in the room. The staff were incredibly enthusiastic and responsible; you could tell they operate with high standards. The lifeguard was constantly patrolling around the pool, and the front desk staff were also very attentive. The gym's front desk person was responsible and proactive. After my 8-year-old son went for a swim, he went to the men's changing room by himself to shower. When I went to the front desk to ask, I realized the exit for the men's changing room wasn't in the direction we entered the pool area. I was a bit worried, and a staff member immediately went to find my son for me. When they saw me fumbling to help my son change, they quickly took his swimsuit to spin-dry it and pack it up for us. When we were leaving, the concierge, who was quite far away, actually jogged over to help us with our luggage.
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Price per night from:£57
Posted on Apr 14, 2026
Guest User
It's rare to find a hotel that truly feels like a home away from home, but Bolian Hot Spring Resort certainly does!
First, let's talk about the service. We stayed during the off-season, so there weren't many staff around, but you could still feel the warmth and professionalism from everyone, from our butler Dashi to the restaurant, hot springs, and front desk staff. The front desk staff even multi-tasked, making us tea and driving us to our room. Their professional training was evident throughout our stay.
Even though the hotel has been open for twenty years, it doesn't feel old or dated at all. Every corner of the hotel is picturesque, and the hot springs are fantastic. The courtyard in our room was breathtakingly beautiful.
To our pleasant surprise, the restaurant's food was delicious, with excellent Yunnan cuisine.
We will definitely be back again.
The hotel also provided complimentary executive car airport transfers and vouchers that could be used for dining or spa services at the hotel, which was a very nice touch.
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Price per night from:£390