Kunming Hotels with Balcony

This time I stayed here after being at the convention center branch, and the difference is truly stark. While the Wanda Xishan store has good hardware, the soft services and management approach are frankly incomprehensible. There was construction going on downstairs, and they started working before 8 AM, making so much noise that it was impossible to rest. The front desk kept emphasizing that they had given us a free room upgrade during check-in. But what's the point of such an 'upgrade' if the upgraded room is still incredibly noisy? If there were quiet rooms facing other directions, even if it meant paying a difference, the front desk should have proactively explained and offered options, instead of using a supposed 'upgrade' to gloss over the core accommodation experience. The concierge service was also completely unnoticeable, a far cry from the convention center branch where the concierge recognized my room at a glance and proactively resolved issues with attention to detail. The soft services at the Wanda store are truly disappointing; the experience was extremely poor.

The room was spotless, and we even got a free upgrade! The staff were all so friendly, and the breakfast was clean, hygienic, and delicious 😋. At check-out, they even gave a little gift and bottled water to my child, which was incredibly thoughtful. This is easily one of the best Atour hotels I've ever stayed in!

The apartment is very clean, it's been cleaned every day. Bed is comfortable and bedroom is quiet. Living room is beautiful. The owner is friendly, helpful and hard working woman. Location is near railway station and there is a lot of restaurants in the neighborhood. Thank you for hosting me!

Excellent facilities and service that exceeded expectations! The staff were very friendly. The only minor drawback is the lack of a self-service laundry machine. The hot spring was very comfortable, with options for surfing, massage, and hydrotherapy. It was very relaxing. I will definitely come back again.

Fantastic location! We booked a family suite and the interior was comfortable and clean, with disposable towels and cups. The bathroom was large, and the vanity and toilet were separate (wet and dry areas). The hotel was decorated with flowers everywhere, and the staff were friendly. It's very close to the pedestrian street and super convenient for taking buses and the subway. Excellent value for money!

It's rare to find a hotel that truly feels like a home away from home, but Bolian Hot Spring Resort certainly does! First, let's talk about the service. We stayed during the off-season, so there weren't many staff around, but you could still feel the warmth and professionalism from everyone, from our butler Dashi to the restaurant, hot springs, and front desk staff. The front desk staff even multi-tasked, making us tea and driving us to our room. Their professional training was evident throughout our stay. Even though the hotel has been open for twenty years, it doesn't feel old or dated at all. Every corner of the hotel is picturesque, and the hot springs are fantastic. The courtyard in our room was breathtakingly beautiful. To our pleasant surprise, the restaurant's food was delicious, with excellent Yunnan cuisine. We will definitely be back again. The hotel also provided complimentary executive car airport transfers and vouchers that could be used for dining or spa services at the hotel, which was a very nice touch.

The room was very clean. The location is super easy to find, about a ten-minute walk from the exit of Kunming Railway Station. There's a wide variety of food options nearby, all very affordable.

I really loved the hot spring at this hotel, highly recommend it! The pools on the third floor are very exquisite, not crowded, and clean. It was so relaxing to soak in the hot spring after a bike ride – really helped with the fatigue! My best friend and I also enjoyed a hot pot dinner at the hotel, which was a rare and much-needed relaxation. I'll definitely recommend this place to my friends! The scenery downstairs is also incredibly beautiful!

Was a nice stay here. Bed was comfortable and facilities were good. Nice sunset views of the city and really well set up common areas. Would stay again

The price is quite affordable, and the room is larger than the other ones I looked at. It is a bit dated, but acceptable and doesn't affect functionality. The location is simply unbeatable—just a few minutes' walk to Kunming Old Street. The room comes with a bathtub, which was amazing for soaking and relieving fatigue after walking around all day. The hotel service was very attentive; before check-in, the front desk staff GIN provided a map and guide prepared by the hotel.