5-Star Hotels in Kunming

Five stars to the DoubleTree by Hilton Kunming Airport! From the lobby environment and room cleanliness to the breakfast and airport shuttle service, everything met a high standard, making for a very comfortable stay. I especially want to commend Cai Cai. I was quite tired upon arrival, but Cai Cai was incredibly patient, efficiently handled my check-in, thoroughly explained all hotel services, and even offered thoughtful advice regarding my flight schedule. Any questions I had were answered promptly and properly, truly demonstrating exceptional service. The hotel maintains excellent quality control, and with such outstanding staff service, it has become my go-to choice for layovers in Kunming. I highly recommend it to anyone traveling through Changshui Airport.

This trip was a last-minute decision. I booked the hotel after 1 AM and was pleasantly surprised after landing and checking in. As someone who pays close attention to hotel details, especially since Kunming is always just a layover during my trips to Yunnan, I have to say Papman is truly amazing. First, the service: I received a fresh flower basket upon check-in, and the hotel butler was incredibly attentive, responding promptly to all my requests. They even sent a freshly made cake for our wedding anniversary, which was delicious and high-quality. Second, the room amenities: The vanity had a full box of soft facial tissues, makeup remover wipes, mouthwash, and laundry detergent. There was a Dyson hairdryer, and the shower had a dry/wet separation with push-button controls. Third, the hotel's decor: Every step revealed a beautiful view, and there were multiple tea rooms available for guests to use for free. The rooftop on the third floor offered spectacular photo opportunities. Walking around the hotel at night, I was delighted to see the shadow of a deer cast by the镂空灯 (镂空灯 - 'cut-out' or 'pierced' lamps). Fourth, the food: We received complimentary afternoon tea with tasty desserts, and the late-night snack selection was extensive, including rice noodles, fried potatoes, 'bao jiang' tofu, and grilled skewers. The salted peanuts, especially the Yunnan 'xiaohua' black peanuts, were excellent; I immediately asked if I could buy a can to take home. All in all, I'll definitely choose this place again on my next visit to Kunming!

We booked two rooms and check-in was quite fast. Our butler, Amber, waited by our side throughout the process. After checking in, she added me on WeChat and sent me details about the hotel's parent-child activities, as well as the evening band performance and fire show. She was very patient, answered all our questions, and escorted us to our rooms. She was very friendly and a beautiful young lady, definitely a 5-star experience! The mirror frame in the bathroom was old and worn, showing its age. The TV cabinet was made of salvaged boat wood, which gave it a premium feel. However, as people from the coast, we wouldn't usually put boat wood in our homes, let alone our rooms. Coastal people generally display boat wood furniture in their offices, though some individuals are exceptions and don't mind. Breakfast was decent, enough to fill you up, as it's designed to cater to most people's tastes. Overall, I'm quite satisfied, as it was a quick trip!

Every time I visit Jiuhua, I have a wonderful experience. It's a five-star quality, comfortable, and cozy place! The fresh flowers in the lobby are absolutely beautiful, and the front desk service is warm and attentive! The room is incredibly neat, clean, and spotless, and the bedding is pure white and very comfortable! A big shout-out to the cleaning staff for their diligent and responsible work! 👍👍👍 The breakfast restaurant still offers a rich variety of fresh and delicious options! However, I felt that the rice noodles and rice cakes were a bit hard and not as tasty as before; I recommend changing them. The fried rice was too cold! Overall, I had a very good impression!

The room was spacious, and we had a great night's sleep with the twin beds pushed together. The water park is right downstairs, and the indoor hot spring has water jet massages. The outdoor hot springs are a bit warmer and offer better air. It was really relaxing to soak after a tiring day of activities. My kids absolutely loved the park, and breakfast was quite varied. The hotel staff were all very polite. We ate dinner at the restaurant several times, and the food was consistently good. One time, we arrived after 2 PM and they still cooked up several delicious dishes for us. They even gave us a proper birthday cake, not just a small, token one, which was a very generous and nice touch. We had a great experience and would recommend it to friends.

This was my first time staying here, and the front desk upgraded me to a lake-view room. The scenery was lovely, with a wide-open view. During the Chinese New Year, the hotel even organized some small activities, and the service was excellent. Breakfast was extensive. I'd definitely consider staying here again.

This year marks the 70th anniversary of the Green Lake Hotel, and our entire family, including seniors and children, had an amazing experience staying here! The front desk staff, noticing we had elders and kids with us, proactively offered a complimentary upgrade to a room with a separate wet and dry area. This was incredibly convenient for the seniors to wash up and we didn't have to worry about the children slipping – full marks for attention to detail. The room was clean and elegant, with a historical street view outside the window, making for a very comfortable stay. To our pleasant surprise, the Chinese meal included in the Ctrip package was incredibly rich and varied. From specialty appetizers to delicate dim sum, every dish showed great care and thought. The service staff at the Chinese restaurant were exceptionally warm and enthusiastic, smiling throughout and providing meticulous care. The pick-up driver was polite and the check-in process at the front desk was efficient and friendly. Everything truly made us feel at home. Even more heartwarming, the hotel prepared a generous welcome gift for the children, who were absolutely thrilled. This thoughtful gesture deeply touched our whole family. As a 70-year-old established state guest house, it certainly lives up to its profound heritage. This stay was both comfortable and memorable, and I wholeheartedly recommend it to anyone traveling with family. We will definitely choose Green Lake Hotel again on our next visit to Kunming! And a special thanks again to the driver who helped us rush to catch our high-speed train – everything was perfect!

It's rare to find a hotel that truly feels like a home away from home, but Bolian Hot Spring Resort certainly does! First, let's talk about the service. We stayed during the off-season, so there weren't many staff around, but you could still feel the warmth and professionalism from everyone, from our butler Dashi to the restaurant, hot springs, and front desk staff. The front desk staff even multi-tasked, making us tea and driving us to our room. Their professional training was evident throughout our stay. Even though the hotel has been open for twenty years, it doesn't feel old or dated at all. Every corner of the hotel is picturesque, and the hot springs are fantastic. The courtyard in our room was breathtakingly beautiful. To our pleasant surprise, the restaurant's food was delicious, with excellent Yunnan cuisine. We will definitely be back again. The hotel also provided complimentary executive car airport transfers and vouchers that could be used for dining or spa services at the hotel, which was a very nice touch.

Beautiful hotel. Bed was comfortable with full pillow selection! Bathroom had separate shower and bath tub. It is connected to a mall and easy walk to alot of wonderful food and shopping which was helpful when it was raining. We truly appreciated the desk staff. My husband had left an item on the train. They contacted the station on our behalf and helped to find it and arrange for us to pick it up. This was only a connection to our next destination but it was a welcomed stop. Definitely explore! We found the most wonderful bakery by walking aimlessly while enjoying the city views.

The room was incredibly comfortable for sleeping, pitch-black and very therapeutic! The hotel's decor and the room itself were meticulously designed, full of thoughtful details that showed great care. The cleaning staff were very polite and provided excellent service! I'd also like to specifically commend a few hotel employees: Andy, Satomi, and Isabel. They were all humble, warm, and great at problem-solving, with a strong service-oriented mindset. I hope they continue to maintain this high standard!