Ski-Inn RukaValley

The room was amazing and clean, loved the sauna and the balcony view. Staff were friendly and extremely helpful and breakfast was delicious! A bit hard to get there if you don’t have a car when the gondola is not working.

Nice stay near Valtavara hiking trail. On first floor restaurant with tasty cuisine. Sure return this quite place. Thanks for perfect time in Ruka, kitos ! :)

Let's start with the positives. The hotel's location couldn't be better, situated right in front of the ski lifts and pistes. This made it incredibly convenient to hit the slopes first thing in the morning and to return to the hotel after a day of skiing. The room I stayed in was spacious and clean but without any cleaning services during the stay. Unfortunately, my experience with the Reception desk left much to be desired. Despite reaching out for assistance with various inquiries, I found the staff to be unhelpful and at times dismissive. This was especially frustrating when attempting to address issues with advice on snowshoe tracks and needing clarification on certain amenities and other bookings. It would be great if the staff could be more attentive and accommodating to guests' needs and use less: "We don't know!" Another downside was the breakfast options offered at the hotel. As a vegan with gluten restrictions, I found the selection to be quite limited. I encountered some issues with local taxis in the area. Despite travelling different distances, I was consistently quoted the same fare, which seemed unfair and inconsistent. No taxi meters. Overall, while Ruka Valley Inn has its merits, there are areas where improvements could be made to enhance the overall guest experience. With better customer service, expanded breakfast options, and improved transparency in local transportation, this could truly be a standout destination for ski enthusiasts.

We had a brilliant stay at the Ruka Valley Apartments with Crystal Holidays! We stayed in a family studio which was an ideal size for a family of 4 and had everything we needed for our self catering holiday. We loved being so close to the slopes and having our own ski locker outside the door. We also found the drying cabinet really handy too. The accommodation is finished to a really lovely standard, the beds were very comfy and we loved having our own sauna to warm up after a long days skiing! The staff were very friendly and helped us book taxis for our trip to Lammintupa Winter Village where we did husky sledging and snow mobiles for the children. Ruka Valley was much quieter than the village side which we really liked but it's easy enough to hop on the Gondola to visit Ruka Village where there are lots more bars and restaurants and a bigger grocery shop. There is a shop on the valley side which stocked most things you would need but there was a little more choice in the village shop. Ruka Valley is ideal for families and beginners as it is located by the nursery slope and the family park. We had two lovely meals in the Camp Kitchen and Bar which is within the same building. The staff were very attentive and the food was delicious! We fell in love with Ruka Valley and would love to return again soon for another amazing holiday in a winter wonderland!

The hotel/apartments were great, amazing location, fully equipped apartment... The only downside was the food, we stayed half board so had breakfast in the Colorado bar, the selection was very limited and they only had one 2 slice toaster which was very frustrating. The staff were also rude and very unhelpful. Dinner was in the piste restaurant, staff were very friendly and there was a kids play area which was great. However the food selection was very poor: 2 meat options, one veg and one potato and the only drinks available were water and coffee. Each meal worked out at £26 per person per night, it was definitely not worth that when you can buy a large pizza over the road for £14! We have already booked again for next year but this time self-catering!

New property but it is quite seperate from the village. My taxi dropped me off at Village because i asked him to but i didnt realize my hotel was so far as in required gondola ride with my luggage. Fine but i didnt realize that there was no easy walking path.

Started our 7 night stay in Ruka valley apartments on Christmas Eve 2023 . Didn’t start well as we didn’t seem to have a bed for our ten year old . We were told it’s under the other two singles that were made up . We revisited the room and found a mattress on small caster wheels . We were then told that’s it and no one was going to make it up or help in anyway like where to put it as space was a little limited . As the title suggests the answer so far has been no . We requested extra pillows and was refused , later in the week we asked for towels again the answer is “no” . Seems Pinja only knows “no” as an answer to any of our requests. I have asked to speak to the manager tonight but that was also a “no “ as it was 945pm . No regard for trying to keep a family happy at the reception . So far the food has been a buffet every night and has changed the main offering each night . Wine starts at 12€ a glass of wine. Obviously Finland is very expensive and you can buy a bottle for 90€ for only a half decent drop . Tonight food was chicken tikka. Which was very nice but it ran out twice halfway through service . I did manage to get fed but only just tonight . Last night was. Meat balls and mash . Gala dinner was meats and mashed carrot or mashed turnip .

Everything was functioning well. Food at Camp restaurant was very good.

Lovely apartment and very good restaurant downstairs, parking free, wifi a bit hit and miss but got replacement modem from reception, then fine. Friendly staff and good ski lockers for each apartment. Very much recommended. We could even see northern lights from parking lot.