Hotels near TsUM, Almaty
Enter your dates to see the latest hotel rates and availability.
Scroll down to see hotels
Best Hotels near TsUM
See all
From VND 1,831,224
From VND 1,216,928
From VND 2,853,755
See all
Latest Reviews for Almaty hotels
See all
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.4/10
Amazing
GGuest UserThis is not a hotel, but a guest house. The owners are Chinese. They speak only Chinese and basic English, all through a translator. I checked in in the evening, they greeted me warmly, showed me my room, offered me tea, coffee, beer, and watermelon. The room is large, with a good bed and bedding. The door to the room does not lock or close with a key. The bathroom needs repair. The room is poorly cleaned, the floor is sticky with stains, the toilet is dirty, and there is an unpleasant smell of sewage. And the whole house is permeated with these Chinese spices.
9.3/10
Great
SS. KhinI ended up booking this hotel twice — once when I first landed in Almaty, and again on my last night before flying out. By sheer coincidence (or fate), I got the same room both times — Room 4, Level 2. Let’s just say it made for an interesting little case study in hotel consistency.
Location & Check-in
The hotel sits at the upper end of the city, which every driver reminded me means one thing: traffic. Peak hours are not for the faint-hearted. That said, it’s in a great spot — plenty of restaurants and cafés within walking distance if you don’t feel like dining at the hotel lounge. Check-in was quick and painless both times, which is exactly what you want after a flight.
First Stay: A Promising Start
The room was spacious and clean — always a good first impression. The bathroom was equally generous in size, and I have to say, the water pressure was chef’s kiss. However, someone clearly had a sense of humor when placing the towel hooks. Let’s just say retrieving your towel without soaking the floor required both flexibility and strategy.
The bathtub, while sparkling clean, was a bit slippery — not ideal if you’re older or have the balance of a baby giraffe (I’m neither, but I notice these things).
As for the TV, I didn’t even bother. Every time I stay somewhere new, there’s always a “connect to network, sign in, press this obscure button” saga. Sorry, I’m on holiday, not conducting a tech experiment.
The aircon, on the other hand, was a bit of a mystery. I spent a good five minutes waving the remote like a magic wand before realizing the elegant “picture frame” on the wall was the air conditioner. Once identified, it worked beautifully.
Breakfast was à la carte, mostly Western-style, and a nice start to the morning before heading out.
Second Stay: The Blanket Chronicles
Fast forward to my last night in Almaty. Same room, same setup — but this time, the blanket seemed… smaller? Either it shrunk, or the hotel decided I looked short enough not to need a full-sized comforter. I could only stay covered if I curled up like a prawn.
Then the aircon decided to add some drama. It kept turning off every 20 seconds. I swapped batteries, called the front desk, and even briefly wondered if I had a ghostly roommate. Nothing worked. Eventually, I gave up and accepted my warm fate.
Final Thoughts
Would I stay here again? Probably yes. The room was comfortable, the service friendly, and when everything worked, it was genuinely a pleasant stay. Sure, there were some quirks — but that’s what gives travel its stories, isn’t it?
9.2/10
Great
SS PuriIf you are in Almaty, the best place undoubtedly is Swissotel. It's a beautiful and most stunning resort without a doubt, spread over a few kilometers, with a golf course, lake, woods etc. You can actually spend a couple of days just being there relaxing.
This was my 2nd visit to this property in the last 6 months and is in my itenary once every year to experience Almaty and Swissotel.
Prior to this I have stayed I have stayed twice in another top brand of the world, but believe me, there is nothing better than Swissotel.
My stay at the hotel once again was truly exceptional! The atmosphere is relaxing, elegant, and filled with genuine hospitality. Every detail — from the welcoming smiles at reception to the peaceful ambiance of the thermal area — shows how much care goes into every guest’s experience.
Every area and facility in the resort is top class - gym, spa..... And the pool is a combination of amazing experiences.
A special mention to Manager Karina, who did her job with excellence and professionalism. I called up the hotel from India for check in formalities and Karina organised it for me and my friends in a flash. She is always on top of everything, ensuring every guest feels special and well taken care of. Her attention to detail and warm attitude perfectly represent the spirit of this hotel.
The whole team deserves praise for creating such a wonderful and memorable atmosphere. This place is a true gem and a MUST stay
9.1/10
Great
EEza FaizalWe had great time at Tenir Eco. At first, im a bit worried as im unsure how to go up and bring luggages direct from airport since we arrived direct from istanbul trip. But actually its quite easy. The hotel arranged to bring luggages up to hotel with payment of 5000 tenge(from shymbulak station to hotel reception). U have a choice to bring it yourslef but mind you that it is quite slippery from combi 2 to reception. So if u want to enjoy the moment just ask the hotel to bring the luggage for u.
The hotel will give QR code for cable car ride from Medeu station to combi 1-combi 2 and back down. If u want more can ask them to buy for you. Around 4000 tenge.
The hospitality is amazing , they provided all the necessity. And fast action too. They fixed the netflix so we could enjoy our 2nights stay. And although -12celcius was a challenge but the room got quite nice heat ‘ and u can always heat urself in the bathroom sauna, even the floor was heated. So we never feel tortured with the weather.
Bring some food for dinner if u dont want to spend time going down too much. And u can heat it in sauna as well🙈. Host (ingkar) was a very nice person. He gave us two nice cheesecakes since netflix took time to be fixed.
We stayed in Room Tenir 10 which was the last end room with nice romantic vibe and view. There’s night skiing and the skiers sometimes stop and wave to us while we watch them pass by. We also hike to nearby mountain and enjoy the scenery. It is super cold during winter and like a dream come true stay for us.
As per going back you can request them to bring down luggage as well with same 5000 tenge tilk symbulak station. The food at syn32 also yummy n good. Go try the blueberry mint tea with mountain view. Its amazing. U can ski in ski out from the room itself. Sunset is perfect as well. I will return again in future. Perfect stay in Shymbulak 3200m…. Never regret it.
And may try the paragliding as well. Looks fun too!
8.8/10
Very Good
AAnonymous UserThe overall room facilities are comparable to a 4-500 RMB hotel in China.
Pros: The bed was comfortable, breakfast was excellent, and the location was good.
Cons: The bathroom was a bit basic. The service felt a bit stingy; we only got two bottles of water daily, and extra water cost money. My travel plans changed, and even though I informed them several days in advance, they wouldn't allow cancellation or rescheduling of the room.
Overall, I don't feel it was good value for money, and I won't be staying here again.
8.8/10
Very Good
Aa.b.7Location is close to Sayran bus station. Within walking distance. I stay in the 8 beds female dorm and doesn't felt cramp. The locker is huge and outside of the room. The share toilet and bathroom are clean. If you want to buy the bus card (only can pay with this now if taking bus) you can buy it at the Karavan(basically is a kiosk) right in front of the sayran bus station. The kiosk not open till late. It cost Tenge 800 with free one ride.
8.5/10
Very Good
AAmara ChutnaiFirst room was smell bad of smoke even though my booking was non smoking room . They gave me other room was good after i complained. I think hotels used to give worst room who booked through trip.com . It happened in my previous trip in Bali.
8.5/10
Very Good
Bbluesky168The hotel lobby has been renovated, but many guest rooms still have their original Soviet-era decor, which is very old and dated. I booked a king-sized bed room online, and despite speaking to the front desk staff twice, they insisted on giving me a tiny, awkward twin room. The room was extremely small, and the shower space was cramped. They told me there were no king-sized rooms available and I had to accept this arrangement, which honestly left me speechless. The staff's service quality was truly poor.
8.4/10
Very Good
AAnonymous UserMy initial check-in left me a bit disappointed. The standard room was quite small, and the corridors were narrow. The facilities also felt a bit old-fashioned, and the bathroom fan was quite loud.
However, after staying for three days, I really grew to love this small hotel.
Even though the facilities are older, they are meticulously maintained and spotlessly clean. It felt charming and cozy, and the hallways always smelled lovely.
There were plenty of hair dryers, and the hot water pressure was excellent. It was my first time experiencing a heating pipe that worked in conjunction with the shower's hot water supply – quite ingenious.
While breakfast wasn't on par with larger hotels, it was varied and delicious. There were even slight changes each day. I tried all the desserts and they were all very tasty. The coffee was a bit weak, but the tea was quite strong. With cinnamon powder, chocolate powder, and milk, I made my own milk tea.
I had planned to try the complimentary one-hour sauna for guests, but my husband said there was no lock, which was a shame. So I didn't dare to try it.
On a side note, the hotel's dinner was also delicious. The horse meat noodles and the soup were both excellent. If you don't feel like going out to find food, you can definitely eat right at the hotel.
7.7/10
Good
OOrawan H.Good location, convenient transportation, near the bus stop and subway It is a small hotel, quite old, but fairly convenient, 2 stars, but the hotel does not have English. Is Kazakh language Will be a little confusing
Frequently asked questions
What is the average price of a hotel in Almaty this weekend?
According to the latest 12-month data from Trip.com, the average price for a 3-star hotel in Almaty this weekend is VND 1,644,330 per night. For a 4-star hotel, the average cost is VND 5,908,517 per night. If you're looking for a luxury experience, 5-star hotels in Almaty this weekend typically cost VND 12,605,159 per night.
How much do hotels in Almaty cost per night on weekdays?
Based on the latest 12-month data from Trip.com, the average price for a 3-star hotel in Almaty during weekdays is VND 1,617,620 per night. For a 4-star hotel, you can expect to pay around VND 5,838,028 per night. If you're seeking a luxury stay, 5-star hotels in Almaty generally cost VND 12,650,959 per night on weekdays.
What are the best places to stay in Almaty?
Some of the best places to stay in Almaty are near popular attractions like Central State Museum of the Republic of Kazakhstan, Ascension Cathedral and Independence Monument (Golden Warrior Monument), offering easy access to key sights and amenities.
What are some of the best hotels in Almaty?
The most popular Almaty hotels for your stay: City Stay Apart-Hotel Almaty (from VND 4,391,931) and CryptoHotel.Club (from VND 1,644,059) are the preferred hotels.
Which hotels in Almaty are pet friendly?
Presidential Hotel (from VND 2,048,272), China-Kazakhstan Friendship Grand Hotel（Mahatma Gandhi Park） (from VND 998,872) and Hotel Tahar (from VND 855,066) allow pets. Take your pets with you during your stay!
Which hotels in Almaty are worth visiting for their spa experience?
Feel tired from travelling? Renion Park Hotel (from VND 2,433,052), Renion Almaty Hotel (from VND 2,619,612) and Mildom Residence (Opened in 2026) (from VND 2,351,432) provide highly rated spa services.
Which hotels in Almaty have hot springs?
Want to experience hot springs in your hotel? Hotel Uyut Almaty (from VND 2,071,592), Park Dedeman Almaty (from VND 1,476,932) and Saraishyq Hotel (from VND 1,496,365) have hot springs. Book now!
Which hotels in Almaty have swimming pools?
Renion Park Hotel (from VND 2,433,052), Renion Almaty Hotel (from VND 2,619,612) and Mildom Residence (Opened in 2026) (from VND 2,351,432) are hotels with swimming pools. Stay at any of these hotels to enjoy a swimming pool!
What hotels in Almaty offer an especially good breakfast ?
City Stay Apart-Hotel Almaty (from VND 4,391,931) and CryptoHotel.Club (from VND 1,644,059) provide high-quality breakfast. Start your day with a delicious breakfast!
How to get good deals on hotels in Almaty?
To get the best hotel deals, try these Trip.com tips:
1. Log In Trip.com first and unlock member-only rates and Trip Coins (loyalty points).
2. Book Midweek: Sun–Thurs stays are much cheaper than weekends.
3. Set Price Alerts: Monitor price drops and rebook if needed.
4. Use “We Price Match” Policy: If you find a lower price elsewhere, Trip.com will refund the difference.
5. Avoid major holidays, conventions, and big events.
6. Check the Deals Page to see what promotions are available now on Trip.com.
Almaty Hotels near TsUM Information
| Number of reviews | 12,547 |
|---|---|
| Total properties | 188 |
| Weekday Avg. Price | VND 2,512,898 |
| Weekend Avg. Price | VND 2,554,927 |
Keep Exploring
Almaty Hotels near Attractions
Hotels near Republican German Drama TheatreHotels near Dolphin Entertainment CentreHotels near Kazakhstan Independence MonumentHotels near Kazakhfilm Film StudioHotels near Auezov Theatre Metro StationHotels near Gvardeytsev-Panfilovtsev ParkHotels near Alatau Metro StationHotels near Kok Tobe MountainHotels near Boluan Sholak International Exhibition and Sports CentreHotels near Auezov Kazakh Drama TheatreHotels near Family Park Water ParkHotels near TsUMHotels near Botanical GardenHotels near Zelyony BazarHotels near Zhibek Zholy Metro StationHotels near First President of Kazakhstan ParkHotels near Almaty TowerHotels near Raiymbek Batyr Metro StationHotels near Vosmoye Chudo Sveta Water Park
Popular hotels in Almaty
Renion Hills HotelAlmaty Hotelibis Almaty JetisuNovotel Living Almaty JetisuSwissôtel Wellness Resort Alatau AlmatyAlmaty Grand Erbil HotelOzen Palace HotelAlladin Capsule Hotel (Opened 2026)Renion Almaty HotelHostel Q7 AlmatyKazakhstan HotelHostel O2Grand Voyage HotelRegardal HotelRim Garden Hotel (Opened in 2025)