Hotels near Karon View Point, Phuket

This was the last hotel on our Thailand trip. Due to limited room availability when booking, we ended up booking three different room types for three consecutive nights. On the first day of check-in, we proactively communicated with the hotel, hoping to consolidate our stay into one room for all three nights, even if it was the cheapest room type. The hotel stated that subsequent rooms were fully booked and couldn't be adjusted, which we understood, and we cooperated with all check-in procedures as requested. **I. Hotel Advantages** * **Spacious Rooms:** The rooms were generously sized and offered ample space, making for a comfortable stay. * **Cleanliness:** Basic room hygiene was good; the overall cleanliness was satisfactory. * **Quiet Location:** Situated on a hillside, the hotel offered a quiet environment with good views and natural surroundings. **II. Issues Encountered During Our Stay** 1. **Inconsistent Check-in Process and Excessive Waiting Time:** On our second day, we checked out promptly at 12:00 PM and waited in the lobby for the 2:00 PM check-in time. During the two-hour wait, several groups of foreign guests arrived, and the hotel processed their check-ins immediately, without requiring them to wait until the designated time. However, we had to wait until after 2:00 PM to be processed, making us the last group of waiting guests to check in that day. We ended up waiting in the lobby for nearly three hours. As paying guests, the difference in treatment was stark and made us feel very uncomfortable. 2. **Unreasonable Room Assignment and Dishonest Front Desk Communication:** After check-in, the hotel assigned us a connecting room, which shared a connecting door with the adjacent room. The lack of privacy and security was unacceptable. We requested a change at the front desk, and they explicitly stated, ”There are no other vacant rooms; this is the last one.” However, after we communicated with the hotel through the platform's customer service, they quickly provided another clean, non-connecting room. This clearly indicated that there were indeed other rooms available and that the front desk was not actively addressing our concerns, possibly even trying to evade responsibility. By the time we checked out and finally settled into a suitable room, it was already 3:00 PM. Half a day of our itinerary was wasted on hotel check-in issues, significantly impacting our travel experience. During the communication, the hotel even asked us to move all our luggage to the lobby and wait another 1-2 hours. The weather was hot that day, and we hadn't showered or rested since morning, making the entire ordeal very unpleasant. 3. **Contrasting Service Attitude Before and After Complaint:** After we raised our concerns, on the third day, the hotel proactively prepared our room in advance and had staff deliver the room key directly to our room, eliminating the need to go to the front desk. This efficient and convenient service could have been provided on the second day but was only offered after we expressed dissatisfaction. This suggests a lack of proactive service awareness and a less-than-genuine approach to problem-solving from the hotel. **III. [CRITICAL] Severe Water Quality Issues Affecting Health:** This hotel was the only one on our trip with severe water quality problems. Opening the tap revealed a faint smell of rotten eggs, indicating clearly poor water quality. After washing our faces with tap water, both my travel companion and I experienced redness, small rashes, and itchiness, which did not occur at any other hotel in Thailand. As this water is used for daily washing and showering, such unstable water quality not only affects the experience but also raises concerns about hygiene and safety. **IV. Inconvenient Transportation:** The hotel is located on a relatively steep hillside. It takes at least 10 minutes to walk to the flat main road, making it inconvenient to access convenience stores, restaurants, and transportation. This is not very friendly for independent travelers.

Surprisingly decent hotel. I chose it randomly and was positively surprised how comfortable this hotel is. The staff is friendly and helpful speaking good English. As a bonus you get an access to a beautiful swimming pool and sauna. The rooms are clean and contain a safe. A great chose for this price.

The hotel has a great location, very close to Karon and Kata Beach, which makes it easy to enjoy the area. Service was excellent, with staff who were friendly, attentive, and professional. During check-in, the staff clearly explained the rules and information in a way that was easy to understand, which gave a very good first impression. Cleanliness and comfort were both very good, making the stay pleasant and relaxing. The hotel also provides parking in the basement with direct access to the lift, which is very convenient. Overall, I highly recommend this hotel for anyone visiting the area. It combines a great location with very good service and comfort.

You can't really expect a beachfront hotel to have carpets and wooden decor; after all, moisture and mildew prevention are key. The hotel was very clean, and ordering housekeeping through the app was super convenient. The bedding and other facilities were neat and tidy. My pajamas, which I'd left on the bed during the day, were neatly folded by the staff. Plus, whenever we encountered any staff members, they always greeted us with a smile and a “Sawasdee ka.” The location is quite good, and the architectural style is very interesting – from the outside, it looks like a city of dunes, but inside, it's all coconut groves and shadows. We had a great stay, though it would have been even better if the hotel provided toothbrushes directly. We had to order room service through the app, and the staff had to make a trip up to deliver them.

The hotel is good value for money, the towels, 2 bottles of water and new sheets are provided daily. The bathroom soap, shampoo are also provided, but they can forget to put the new ones, but you can ask for them. The location is good, but it is 10 mins walk to the beach (Karon) by a busy street full of traffic, but there are a lot of restaurants and pharmacies as well. The balcony has a good view.

We just got married and chose Thailand for our honeymoon, starting with Phuket. We picked this hotel, and the owner is a handsome guy! We added him on WeChat before we even left the country, and he was super enthusiastic, answering all our questions. He even helped us arrange an island hopping trip and recommended a great restaurant, though we couldn't go due to rough seas. On our third day, the website showed no rooms available, so we contacted the owner and he moved us to a different one. If we ever come back, we'd definitely stay here again. The front desk staff were also very polite!

Excellent hotel! Location 10/5: close to the sea, peaceful. Cleanliness 5/5: cleaned daily, sheets and towels changed. Service 5/5: smooth and on-time check-in, friendly staff. The hotel's pool is clean and has sun loungers. We'll definitely be back!!

The environment was clean and hygienic, similar to a guesthouse in China. It usually costs around 100 RMB, but the price shot up to 1000 RMB during the Chinese New Year holiday. The front desk service was very enthusiastic, even though they didn't speak Chinese, they actively tried to communicate. The location is great, with a 7-Eleven nearby and the beach very close.

Hands down, this is the best hotel I've stayed at in Thailand! It's incredibly affordable, and we even got a free upgrade to a pool access room. The rooms are luxuriously decorated and come with a fridge. The staff were absolutely amazing – they immediately helped us with our luggage upon arrival, offered complimentary drinks, and even helped us cross the street when we went out. Plus, it's super close to the beach. I'll definitely be booking this hotel again on my next trip!

We stayed for 6 nights with both sets of parents and our kids, booking three rooms. The location is truly excellent. The breakfast area is right on the beach, so close you could say the hotel is practically on the sand. Beach chairs cost 200-300 baht a day, which we used for two days. The water was quite blue, and both the seniors and children loved it. Right outside the hotel, there's a taxi service, which was very convenient for our group of seven. Across from the hotel is a 7-Eleven, and there's a small night market next door. The main night market is about a 15-minute walk away. There are plenty of food options and massage places nearby, so overall, it's very convenient. The rooms we got had great views. I had emailed the hotel in advance, so maybe that's why. The rooms were also quite spacious, so no issues there. Breakfast was pretty standard, typical Western fare. There weren't many Chinese guests at this hotel, but all three seniors in our group were able to find something they liked, probably because there were noodles and rice available in the mornings. I didn't encounter any of the negative issues mentioned in other reviews. Our housekeeper was lovely; when my parents asked for a comb that the hotel didn't have, she kindly offered her own. I think it offered good value for money, and at least all seven of us were quite satisfied.