This is the most unhappy and dissatisfied hotel in the ten days of the entire Northwest Circular Tour.
1. We arrived at the entrance of the hotel at around 12:10 in the morning. Since the hotel did not have a lighted signboard, the surrounding area was surrounded by black lights and we couldn't find the entrance of the hotel. We called the front desk many times but couldn't tell.
2. We entered the hotel area and stopped at Building A. We didn’t know where Building C was. There was no one at the front desk. We took our two children shivering in the cold wind in the middle of the night and turned around to find Building C. We asked the front desk several times. He came out to lead the way, but he didn't agree. At this time, his heart was already very angry.
3. It was hard to find Building C. When we entered the door, there were 5 of us, including two children, who were all carrying a lot of luggage. The door was opened outwards, and we couldn’t open the door with our luggage. At this time, the front desk was seated. Inside, I watched a group of us move our luggage in embarrassment, motionless. After checking in, it was the first time I encountered a waiter walking behind a passenger like a passer-by, watching the passenger push the luggage to the elevator to find the room. That kind of scene, you taste, you savor carefully.
4. I went on the road for 6 hours without eating. I asked the hotel if they had drinks or instant noodles for sale, and they replied that the hotel had nothing. In a hotel of more than 400 yuan a night, there is only one table at the front desk, no facilities, and no emergency food for sale.
5. Called the front desk at 9:00 in the morning to ask where to eat breakfast, and the front desk replied that there was no breakfast. I am so funny that I booked a hotel with breakfast. No one told me where to eat when breakfast ends, and there is no meal ticket. It looks like the standard of a guest house for all tourist groups. In the end, I called to question, and the front desk kept asking me which group I belonged to, where I booked the hotel, whether I was with a large group or a small group. The co-author of this hotel is only for group guests. After a fire, I said to take us to have breakfast. After I went there, I found that the restaurants are all for entertaining the team, and the second floor is where the drivers and diners eat.
6. In more than 400 hotels, the towels have been pilled and turned yellow, the door locks have no safety chains, and the hygienic environment is not satisfactory. I thought I was staying in a hotel for tens of dollars a night.
7. The service attitude is the most unacceptable thing for me. It is not uncommon for us not to compensate for the service. The hotel does not have the services and conditions to receive individual guests. If there is no service and no environment, I advise individual guests not to step on the thunder.
To be honest, even though I feel uncomfortable in my heart, no subjective evaluation is added in the comments, only the incident is described. If it's just a hotel of one or two hundred, I think that I have high requirements for the service and hygiene of the hotel. But, you are not.
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