The Sense De luxe

Nice hotel

Excellent hotel with great food and friendly service. We had a sea view room which was very modern and spacious with a small balcony. We had a problem with some of the bar/restaurant (male) staff understanding English which was a tad annoying as we have been on holiday to Turkey for many years and not experienced this in hotels before. Suggest the management sort this unless they only want German/Russian guests returning. S Club beach bar was a bit strict on closing time 6pm as we tried to get a refill at 17.45 and they refused to serve as they were busy chatting…it’s an open-air bar so people stay drinking after 6pm and just leave empty glasses on the table/bar so bit unfriendly. Nice place to watch the sunset btw. Only 2 channels in English on the TV which were both news. The aircon was ok at the end of September but not sure it would cope in July/August unless it is stepped up at source? Good news was that your key card is not used to keep electric/aircon going so you can go out and leave on if wanted. Extensive choice of very good food in the buffet restaurant and you can also go to one of the 2 specialty restaurants free with drinks once per each week stay. The 2 ladies in the bar near reception were super-efficient and spoke perfect English! We read in previous reviews that different nationalities had different colour wrist bands but we didn’t notice this and everyone appeared to be treated the same way. The Sense has a great private pontoon off the beach with safe stairs into the sea with a life guard on duty. If you want to get a sunbed/umbrella on the pontoon you had better get there early. We got there at 9.15am and got two single beds and move them together but most beds had towels on with no sign of people to lay on them! The second time we got there at 9am and it was the same thing. A row of 10 beds had towels/books etc on but were still empty at noon (3 hours later) so I asked the bar staff to remove so other people could use and he refused saying he wasn’t allowed. I showed him a photo of the sign which says do not reserve sunbed’s but he was not interested. I mentioned this to Guest Relation’s and the Turkish lady said they should remove after 2 hours and would have a word … guessing nothing gets followed through and this happens daily as this must have been a much worse situation earlier in the season with many more guests. The guy who moves sunbeds around said he was the first person on the pontoon and the row of sunbeds I mentioned were already reserved with towels! They must put them down very early in the morning! Not good enough so MANAGEMENT please sort this out for both the pontoon and around the pool. Apart from a couple of gripes we would definitely return though as we had a great time and we were impressed with the overall experience and I wake up early if the pontoon reserving is still going on! I would put the hotel on a par with Paloma Perissia and Side Star Elegance nearby which cost twice as

Beautiful hotel, great rooms. Food was fantastic. Everything very clean. Everybody is very friendly. Especially a big thumbs up 👍 for the animation. Emir / Sahin was the best. 🌟🌟Always friendly, helpful and funny. Thank you for the nice holliday. Can't wait for the next one

The hotel is nice and clean. Great food, cool animations and active fitness programs provided by Burak! It’s a nice place to stay in. Also greetings for the room service, the lady was cleaning it fast and precisely. Big thumbs up for a bar for having milkshakes, we so miss it in Poland.

I thank all the chefs for their wonderful skills in diversifying food with various dishes. I also thank them for the quality of the food, the taste is delicious, the restaurant staff’s service is very fast, and the restaurant’s cleanliness is excellent.

Beautiful hotel is excellent very clean bedrooms are lovely with comfortable beds food 8s lovely in restaurant staff lovely Emir from animation team is excellent helps with everything. Entertainment is good. Beach bar is a pleasure to sit at

Awful Noisy hotel because of the huge number of young football players, ı couldnot sleep last night. Thus hotel ıs just for sports people. There ıs not enough activities. Pool bar closed every day Restaurants maids dont like theır works, dishes are accumulated on the table. Location are not good Rooms are very small Foods are normal Elevators are not enough for a such large hotel Our room ıs cold Beds are not comfortable.

Hotel was beautiful and entertainment was great Numan and Hakan was very helpful and entertained myself and my friends throughout our stay, will definitely be coming back because of them. They are great at what they do and now also great friends. Can’t wait to see them again.

What an amazing experience on our 7 night stay in The sense De Luxe hotel. Thrle hotel, where can I start from went above and beyond for us and especially with a wheelchair user,they paid attention to every little detail and went out their way to make us feel welcome. I cannot begin to praise the staff at the hotel enough working hard just to make people’s holidays like ours one to remember. Haven’t got a single complaint to make with the hotel. The food was amazing from dusk to dawn and it was always a great selection and not the same stuff, amenities were available, anything we required had been available at instant request. The whole staff including cleaners, maintenance people where very helpful, hotel was spotless, only thing was a small downfall was the ac kept going off in the night, Overall a great stay here and would highly recommend to anyone looking for a relaxing luxury experience. 10/10 !!!